×

0 people have applied to this vacancy

0 people have viewed this vacancy

IT Apprentice - London - 2024

  • UHY Hacker Young
  • London , Greater London
  • £Competitive

Are you a self-motivated, hardworking, ambitious person looking for your next challenge? If you are, and you’re looking to join a national operation with international reach, then we have a great role for you, based at our London office near Tower Bridge in an IT Apprentice Role. You can join a talented group of individuals in our Business Advisory Services department who support our growing network of UHY firms across the UK.

Vacancy provider logo for GetMyFirstJob Recruitment

  • GMFJ Reference
    250814
  • Wages
    Competitive
  • Hours
    35.00 per week
  • Date Posted
    05/06/2024
  • Start Date
    02/09/2024
  • Approx. Duration
    15 months

  • Location
    London
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    UHY Hacker Young

Description

Our firm

The UHY Hacker Young Group is a leading network of chartered accountants with 24 offices spanning England, Wales and Northern Ireland. We are also a founding member of UHY International, our Top 20 global network, which has over 340 offices in all major global business jurisdictions.


We are a people-first business, and we recognise that you, and the rest of our team, are essential to deliver on our purpose of helping you prosper, whether you are a client, a member of our team, or part of our wider community.


We want you to be challenged, to learn and grow while you’re with us, to have fun in the workplace, work with like-minded individuals, and deliver great services.


Are you looking to join a team that:

is values driven?

believes in and delivers a culture of work-life balance, with a focus on wellbeing?

provides a clear career framework and routes to progress?

understands the importance of rewarding and retaining high calibre teams?

delivered 20% growth in the last 12 months?

If so we would love to hear from you.


Role overview

We are looking for a 1st line technical support person working in a tech support role.


We are offering the successful candidate a chance to work with our IT team on the firm’s internal technical support function whilst gaining valuable on the job training in a variety of different IT technologies, servers and disciplines.


As you develop, the role will require the ability to deal with incoming issues and to think on your feet quickly to remedy simple issues whilst also being able to keep an eye on the more complex problems, escalating them, if necessary, to 2nd line support.


The department is relatively small; therefore, with time and experience, it is hoped that 2nd line support knowledge will develop and the role may potentially become a 1st/2nd line support position.


Job description

Duties will include:

1st line support, dealing with all incoming “helpdesk” problems

Responsible for escalating problems you cannot fix on your own

Consumable ordering/stock management

Assisting with Mimecast content checking

Troubleshooting basic printer problems

Setting up IT equipment in meeting rooms

Setting up online webinar sessions

Rebuilding desktops and laptops with hardware and software including OS

Setting up computers, laptops, printers, telephones, and other desk based hardware

IT Inductions for new starters

Regular visits to our Nottingham office for onsite support

Liaising with our clients in relation portal access issues

Assisting with manual tasks such as lifting the firm’s equipment


Working arrangements

The working week: 35 hours per week (Monday-Friday) to be worked from 09:30-17:30 with flexibility of hours to meet specific work demands.

Location: Your principle work base is our London Office.


At UHY it’s all about you – our benefits

Study Package, including TOIL (Time off in Lieu) (TOIL up to AM, Study support only if agreed)

31 days holiday (including bank holidays & Compulsory Christmas shutdown counted as part of holiday entitlement )

The ability to ‘purchase’ extra days leave in salary sacrifice

Private medical insurance at discounted rates

Private medical insurance (Assistant manager and above)

Private dental cover at discounted rates

Subsidised corporate gym membership at Fitness First

Life assurance (4x salary)

Season ticket loan (for travel)

Enhanced Maternity & Paternity pay

Pension Scheme arrangements

Employee discount platform – UHY Plus

Cycle to work scheme

Electric car scheme


For more information about this vacancy please contact GetMyFirstJob Recruitment on opportunities@getmyfirstjob.co.uk (Ref ID: 250814)

Person Specifications

Ideal candidate should be enthusiastic about IT and able to demonstrate through either work or personal experience, a level of aptitude in IT

Educated to at least GCSE/NVQ level (or equivalent) ideally in computing related subjects.

Clear written and verbal communication skills are essential. The successful candidate will need to give guidance and instruction to non-technical employees and partners of the firm.

The ability to troubleshoot IT issues from start to finish, documenting as you go and applying the same methodical approach to varying issues is essential.

Good time management with the ability to prioritise

Ability to take initiative

An ICT GCSE (or equivalent) qualification is useful

Experience of using a Windows computer is essential

A basic understanding of networking would be an advantage

The firm provides full support, study leave and tuition costs, for the all the exams and assessments that go towards the Level 3 Information Communications Technician Apprenticeship. With first time passes, it takes 15 months to complete your studies. Tuition is given by one of the leading external providers.


We also provide practical training internally on our software and processes


Our core values and behaviours run through everything we do and support our purpose of helping you prosper. They set the tone for our team to work by and we are looking for people who value the same things as us: living empathy, making progress, being present and enjoying it!

Opportunities with UHY Hacker Young

The UHY Hacker Young Group is a Top 20 UK network of chartered accountants with 23 offices spanning England, Wales and Northern Ireland. Our service philosophy is based on the principle of 'helping you prosper' and this applies across all that we do, not only for our clients but also for our people and our wider communities.

Find Out More

Based on this opportunity you might also be interested in.

Level 3 Technical & Services Apprenticeship 2024

  • IT
  • 317.25 p/w
  • Advanced Level 3
  • Various Locations

Level 3 Technical & Services Apprenticeship 2024

Are you a school or college leaver looking to develop your skills and realise your full potential? Would you like to kick start your career in a supportive, energetic and innovative company?Join Softcat’s Apprenticeship Scheme in Technical & Services

IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your IT career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online IT Technician Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in IT. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

Skills Bootcamp - Software Development

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

Skills Bootcamp - Software Development

The most flexible Skills Bootcamp in Software Development with courses starting every week.The most flexible Skills Bootcamp in Software Development with courses starting every week.Fast-track your career in software development with our flexible 12-week Skills Bootcamps! Whether youre a complete beginner or looking to upskill, our Skills Bootcamp programs are designed to provide you with the essential knowledge and practical experience needed to thrive in the dynamic world of software development.

Level 3 Certificate In Cyber Security Practices

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

Level 3 Certificate In Cyber Security Practices

Learn Cyber Security online with one of our government funded Cyber Security courses. Youll receive a nationally accredited NCFE qualification.

Cyberspace Communication Specialist - Level 3 Apprenticeship

  • IT
  • 519.20 p/w
  • Advanced Level 3
  • Various Locations

Cyberspace Communication Specialist - Level 3 Apprenticeship

As a CCS at the RAF, youll make sure the RAF stays at the forefront of technology. This is crucial for the RAF to communicate effectively and move information around safely.

16-Week Online Skills Bootcamp - Software Engineering, Web Development or Data Science

  • IT
  • Competitive p/w
  • Skills Bootcamp
  • London

16-Week Online Skills Bootcamp - Software Engineering, Web Development or Data Science

Gain the skills you need to get your start in tech.Learn to code and establish a portfolio of fundamental tech projects.Launch your career in the UK tech industry with expert support.100 of your tuition funded by the Department for Education*.

Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your Digital Marketing career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online Digital Marketing Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in Digital Marketing. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

IT Support Analyst Apprentice

  • IT
  • 192.15 p/w
  • Advanced Level 3
  • Tiverton

IT Support Analyst Apprentice

Exciting IT career opportunity! Frontline support for client requests, logging and resolving support calls, managing users and mobile devices, testing software and databases, proactive assistance to clients, continuous improvement culture. Apply now!

Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs