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Digital Support Apprentice

  • QA Apprenticeships
  • Ayr, South Ayrshire
  • £7.14 per hour

Vacancy provider logo for QA

  • GMFJ Reference
  • Wages
    £7.14 p/h
  • Hours
    35.00 per week
  • Date Posted
  • Start Date
  • Duration
    Not Specified

  • Location
  • Status
    Now Taking Applications
  • Sector
    IT, Software, Web & Telecoms Professional
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships


Hugh Strain of Ayr Ltd are a construction contractor based in Ayr and they are looking to bring on a Digital Support Apprentice to join their busy office. If you are a motivated individual who is keen to work in an office environment within the construction industry then this is a job role for you. You will be enrolled onto a SCQF Level 6 Diploma.


  • You will become a superuser on a bespoke construction software powered by SAGE, where you will provide quotes to customers

  • Utilising Outlook for emailing internal and external stakeholders

  • Using Sage to raise invoices to customers

  • Microsoft Word/Excel for tracking customer details

  • Using collaborative tech to create customer accounts and input data

  • Being a first responder when answering the telephone or when receiving emails

  • Diary management by booking in appointments using Outlook

  • Using Sage for purchase orders

  • Using Teams for speaking with stakeholders

Required skills:

  • Punctual

  • Eager to learn 

  • Thrives in a busy environment

  • Polite telephone manner

  • Great communication skills 


£14,851 per annum

Working hours:

Monday to Thursday, 9am - 4:30pm, Friday 9am - 3:30pm


  • Company pension 

  • Opportunity to pay into an enhanced package scheme

  • Great transport links 

  • Early finish on a Friday 

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 251443)

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