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Apprentice Trade Counter Sales Person

  • HOWDEN JOINERY LIMITED
  • Witney, Oxfordshire
  • £15000 per annum

HOWDEN JOINERY LIMITED Are you looking for a new challenge where you can earn while you learn? The role of a trade counter salesperson is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the depot. Full training given.

Vacancy provider logo for Intec Business Colleges Ltd

  • GMFJ Reference
    251966
  • Wages
    £15,000 p/a
  • Hours
    40.00 per week
  • Date Posted
    08/07/2024
  • Start Date
    07/08/2024
  • Approx. Duration
    15 months

  • Location
    Witney
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Trade supplier (ST0334)
  • Employer
    HOWDEN JOINERY LIMITED

Description

The role of a trade counter sales person is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the depot.

These will be routine contacts and include dealing with orders, payments, offering advice, guidance, and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.

Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media, and you may be the first point of contact at the depot trade counter.

Your actions will influence the customer experience and their satisfaction with your organisation. You will demonstrate excellent customer service skills and behaviors as well as product and/or service knowledge when delivering to your customers.

Duties include:

  • Provide potential and existing customers with the highest level of customer service.
  • Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements.
  • Gain technical knowledge of the products and services offered.
  • Use bespoke systems and equipment.
  • Administrative tasks to support the warehouse.
  • Build relationships and provide a high-quality service that encourages repeat business.

For more information about this vacancy please contact Intec Business Colleges Ltd on +447921971036 (Ref ID: 251966)

Company website : www.howdens.com

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • GCSE or equivalent Maths and English (Grade A*-C or 9/4) desirable but not essential.

  • Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship
  • How training will be delivered is to be confirmed
  • Team working
  • Initiative
  • Good time keeping
  • Planning & attention to detail
  • Target driven
  • At Howdens, there are great opportunities to progress into one of many key depot roles including sales and management.

Paid holiday entitlement Generous Pension Scheme Team incentives and outings Staff discount on Howdens products

Working week

8am - 5pm/7.30am - 4.30pm, days to be confirmed

Total hours per week: 40 hours a week

N/A

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Opportunities with Intec Business Colleges Ltd

Launch you career with an apprenticeship at Intec!

Our Apprenticeship Recruitment experts' will support you to take your first step into the worlds of work; providing job hunting advice, CV guidance and hints and tips for interview.

Intec partner with organisations such as Howden's, XPO Logistics and Specsavers to enable you to kickstart your career with a market-leading company.

Earn while you learn, gaining real-world skills and a valuable qualification with industry pros.

Don't settle for the ordinary. Start your future with Intec!


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