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IT Support Apprentice

  • QA Apprenticeships
  • , Birmingham
  • £6.00 per hour

Vacancy provider logo for QA

  • GMFJ Reference
    252035
  • Wages
    £6.00 p/h
  • Hours
    37.50 per week
  • Date Posted
    10/07/2024
  • Start Date
    26/08/2024
  • Duration
    Not Specified

  • Location
    Birmingham
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Qcom are an expert IT solutions provider with a number of sites across the UK, providing a range of specialist and expert IT lead services for their clients nationwide. Their in-house team take pride in being certified in all areas of IT, and their next step in expanding the team is bringing in an IT support apprentice.



Job responsibilities:





  • Troubleshoot network connectivity issues and ensure a secure and stable network environment


  • Install and maintain network equipment such as routers, switches, and firewalls


  • Investigate, analyse, and resolve technical issues in a timely and efficient manner


  • Document problem resolution steps and maintain a knowledge base for future reference


  • Diagnose and resolve hardware, software, and network issues.


  • Provide technical support to end-users, both remotely and in person




Desired skills:





  • The ability to work in a team in a professional environment


  • A passion for learning and continuous development


  • Previous exposure trouble shooting and a fundamental understanding of IT principles 


  • Strong written and verbal communication skills




Entry Requirements:





  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information please visit the UK ENIC website.



Benefits include:





  • Pension contributions


  • Holiday


  • Guidance from the experienced members of the team


  • Exposure to a large variety of areas within IT, including cloud, networking, and security


  • Potential progression into more senior roles upon successful completion of the apprenticeship 




Future Prospects: 





  • 90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 




Important Information: 



Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 



Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 252035)

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