×

0 people have applied to this vacancy

0 people have viewed this vacancy

IT Helpdesk Apprentice

  • QA Apprenticeships
  • Radstock, Somerset
  • £8.65 per hour

Recommend this opportunity to a Friend
Vacancy provider logo for QA

  • GMFJ Reference
    253338
  • Wages
    £8.65 p/h
  • Hours
    37.50 per week
  • Date Posted
    16/08/2024
  • Start Date
    13/09/2024
  • Duration
    Not Specified

  • Location
    Radstock
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer description: 
Apollo Technology is a privately owned company established in January 2010.  We are based in Radstock, near Bath where we have brand new bespoke offices and workshop.



We provide IT solutions to schools and education centres, as well as businesses usually within a 40 mile radius of Radstock.



Overview:
We are now looking for an eager candidate to join us as an apprentice. 
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. 



Salary: £18,000 per annum.



Main role / Responsibilities [will include but not be limited to]: 





  • Answering phone calls and emails relating to support queries 


  • Work through tickets that have been assigned and support the IT support team with queries 


  • Updating internal systems - Accurate updates on tickets and other systems to help you and others in the workplace 


  • Customer site visits for IT set up and maintenance tasks 


  • Own calendar - Check calendar in plenty of time to know what the following week has in store 


  • Time keeping - Arrive at the office or customer site in plenty of time to start work promptly, if booked on remote work be ready to start on time. - You need the ability to manage your own time in accordance with the work set.




Desirable skills: 





  • Good communicator


  • Good timekeeper


  • Good customer service skills and telephone manner


  • Good understanding of hardware and software




Personal qualities: 





  • Works well on own as well as in a team


  • Professionality




Entry requirements:





  • 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information, please visit the UK ENIC website.



Benefits / Company perks:





  • Our office is part of a modern development in Radstock with pleasant outlook onto pedestrian area with maintained planting.  


  • Outside seating provides a nice area to relax during breaks.


  • There is free parking just a few minutes walk and local shops and food outlets.  We also have access to a secure bicycle store.


  • We do have full kitchen facilities and also a full size pool table which is used daily.


  • We offer a company pension and holiday entitlement increases with length of service.




Future prospects:
The apprentice will be considered as a real team member and they will be able to make a real impact in the company growth in terms of IT. After successful completion of the apprenticeship, the apprentice will be offered a permanent position - if we are the right fit for each other.



Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 253338)

Based on this opportunity you might also be interested in.

IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Barnsley

South Yorkshire
IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your IT career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online IT Technician Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in IT. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

More Info & Apply
Level 3 Certificate In Cyber Security Practices

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

South Humberside
Level 3 Certificate In Cyber Security Practices

Learn Cyber Security online with one of our government funded Cyber Security courses. Youll receive a nationally accredited NCFE qualification.

More Info & Apply
Cyberspace Communication Specialist - Level 3 Apprenticeship

  • IT
  • 484.80 p/w
  • Advanced Level 3
  • Various Locations

Buckinghamshire
Cyberspace Communication Specialist - Level 3 Apprenticeship

As a CCS at the RAF, youll make sure the RAF stays at the forefront of technology. This is crucial for the RAF to communicate effectively and move information around safely.

More Info & Apply
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your Digital Marketing career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online Digital Marketing Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in Digital Marketing. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

More Info & Apply
Free Bootcamp in Software Development (Java)- Start Date 14th October

  • IT
  • N/A p/w
  • Higher Level 4
  • National

Lancashire
Free Bootcamp in Software Development (Java)- Start Date 14th October

Our Skills Bootcamp in Software Development is designed for those eager to embark on a career in tech, offering a comprehensive full stack web development curriculum. This programme is not just about learning to build websites; it’s about forming lifelong friendships, invaluable contacts, and all the web developer skills you need to thrive in a dynamic job market.

More Info & Apply
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

Our Level 3 Smart Technologies Technician Skills Bootcamp programme is your gateway to the dynamic world of smart technologies!

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Newcastle

Tyne and Wear
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Birmingham

West Midlands
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs