Software Engineer Apprentice

Employer description: IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community. As the publishing arm of the Institute of Physics, 100% of our profit gs towards public and scientific good.

Making science better, together.

Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here we help each other be the best we can be: a team big enough to impact and small enough to care.

What will you be doing? 

The Apprentice Salesforce Software Engineer will work closely with the wider team to identify issues with the system and to support our business users with BAU requests.

Salary: £18,000 - £20,000 per annum.

Key job accountabilities: 

• Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business and use Salesforce automation to streamline internal processes. 



• Manage multiple stakeholder engagements and work with relevant team members to learn project requirements, facilitate process analysis sessions, and develop technology solutions. 



• Identify project issues and risks, and present alternatives for alleviating or resolving them.



• Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies. 



• Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform. 



• Support continued build-out of key reports and dashboards, data administration, and integrity upkeep. 



• Provide technical specifications and help maintain overall documentation for the business.



• Support end users of Salesforce and development and maintenance of the Salesforce platform.

What we are looking for / Desired skills and experience: 

• Knowledge and experience in the development, administration, and support of Salesforce systems (Essential). 



• Knowledge of Salesforce products and their functionalities, including Sales Cloud, CPQ Service Cloud, Pardot etc (Essential). 



• Familiarity with DevOps CI/CD best practise (Desirable). 



• Familiarity with 3rd party tools like Ownbackup, DocuSign, Conga etc (Desirable) 



• Experience with Salesforce configurations



• Experience with enterprise integration tools and ETL (extract, transform, load) tools (Desirable) 



• Familiarity with tools like Ownbackup, SFDX, CLI. Visual Studio Code and GitHub, etc (Desirable). 



• Strong understanding of Salesforce best practices and functionality (essential) 

 Entry Requirements:

• The learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training provider



• OR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude test



• OR a BTEC Diploma in IT and a successful completion of our aptitude test



• OR 2 years’ experience in a relevant role and successful completion of our aptitude test

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website.

Company perks:

• Excellent pension scheme (up to 12% company contribution)



• A discretionary annual bonus scheme



• £200 payment on completion of probation period



• Range of other useful and cost-saving benefits available through our benefits platform.



• 33+ days holiday (including bank holidays), plus an extra day’s leave to use for a moment that matters to you, a 35-hour working week



• Life assurance



• Cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time.



• Flexibility:The contractual location of this role is our Bristol office, but we have recently moved to a hybrid working model with a dynamic and blended combination of office and remote working, dependent on business and team requirements 

Future prospects:
The apprentice will get to work in a friendly and collaborative team and will be given the opportunity to progress onto a higher apprenticeship programme once completing the level 4.

Important Information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!