×

0 people have applied to this vacancy

0 people have viewed this vacancy

Digital Support Apprentice

  • QA Apprenticeships
  • Inverness, Highland
  • £10.73 per hour
Vacancy provider logo for QA

Recommend this opportunity to a Friend

  • GMFJ Reference
    254083
  • Wages
    £10.73 p/h
  • Hours
    37.50 per week
  • Date Posted
    13/09/2024
  • Start Date
    13/09/2024
  • Duration
    Not Specified

  • Location
    Inverness
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Who you’ll be working for:



Marston Holdings work with many government agencies and are currently seeking a Digital Support Apprentice for their Inverness office. They have a strong history of supporting talent via apprenticeships with many achieving promotions.



You will be joining a great team, and the breadth of their services means that whver you are, wherever you work and whatever you do they can offer you unrivalled employment opportunities. If you want to be part of their truly diverse and inclusive workforce that reflects the communities in which they operate, if ethical values are important to you, and you value an employer who listens, then this is the career start you have been seeking.



What you will learn:



This apprenticeship is a work, earn and learn opportunity to gain new skills, knowledge, and behaviours. As an apprentice 20% of your working time is dedicated to skills development.  You receive structured training, are assigned a skills coach, attend training sessions and 1-2-1’s with your training provider.



Responsibilities:





  • Deal with inbound and outbound customer enquiries


  • Log accurate information regarding enquiries


  • Handle and resolve customer enquiries or signpost to the correct team


  • Check ID documents


  • Review video footage of ANPR cameras


  • Decide whether a contravention has taken place


  • Negotiate and set payment plans




Required skills:





  • Customer focused


  • Good interpersonal skills


  • Excellent organisation skills


  • Excellent communication skills


  • Positive and self-motivated


  • Able to work as part of a team and on own




Salary:



£22,308 per annum



Working week:
37.5 hours per week, Monday to Friday



Benefits:





  • 24 days annual leave, plus 6 bank holidays


  • Pension scheme (3% rising to 5% after 12 months)


  • Full training on all internal processes and procedures


  • Ongoing learning and development


  • Friendly office environment




Future prospects:



90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.



Important information:



This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.



Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.



On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 



If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 254083)

Based on this opportunity you might also be interested in.

Register for job alerts for Customer Service Advisor roles – SES Water – Redhill

  • Business & Administration
  • 451.77 p/w
  • Other Employment Opportunity
  • Redhill

Surrey
Register for job alerts for Customer Service Advisor roles – SES Water – Redhill

We are growing our team and this is a fantastic opportunity for a rewarding career in Customer Services. We recruit throughout the year so to ensure you do not miss out register now for a job alert! Then, when we do have a vacancy, you will receive an email to let you know there is a role for you to apply for.As a Customer Services Advisor, you will be the face of SES Water, ensuring a first-class service for our customers. Reporting to a Team supervisor and Manager, your mission includes tackling customer enquiries across various channels.You can expect a vibrant, office-based contact-centre environment where your enthusiasm and creativity will thrive within our operational opening hours.

More Info & Apply
Apprentice Office Administrator

  • Business & Administration
  • 256.00 p/w
  • Advanced Level 3
  • Newquay

Cornwall
Apprentice Office Administrator

We are seeking an Apprentice Offi ce Administrator to join our team in managing daily administrative tasks. The ideal candidate will have strong organisational skills and be willing to learn.

More Info & Apply
HR Admin Apprenticeship

  • Business & Administration
  • 226.10 p/w
  • Advanced Level 3
  • London

London
HR Admin Apprenticeship

Do you want to begin your career in HR? Then this could be the right opportunity for you! You will work alongside professionals in the industry and gain valuable experience for the future. We are a 10-minute walk from Colindale station, if this looks like the right opportunity for you then apply now!

More Info & Apply
Real Estate Apprenticeship

  • Business & Administration
  • 224.00 p/w
  • Advanced Level 3
  • LONDON

London
Real Estate Apprenticeship

We are seeking a motivated individual to join our team as a Real Estate Apprentice. This position offers a unique opportunity to gain hands-on experience and training in the dynamic field of real estate. As an apprentice, you will work closely with experienced professionals, learning essential skills and knowledge to kickstart your career.

More Info & Apply
Administrative Assistant Apprentice

  • Business & Administration
  • 224.00 p/w
  • Advanced Level 3
  • LONDON

London
Administrative Assistant Apprentice

We are excited to offer an opportunity for an Administrative Assistant Apprentice to join our team and start your journey to develop valuable administrative skills while supporting the operation of our nursery. You will receive hands-on training to ensure your success in providing essential administrative support to our nursery staff and customers.

More Info & Apply
Level 3 Business Administration apprenticeship

  • Business & Administration
  • 224.00 p/w
  • Advanced Level 3
  • HARROW

Middlesex
Level 3 Business Administration apprenticeship

Are you on the lookout for a career that not only offers rewards but also provides ample opportunities for personal and professional growth? This might be the perfect fit for you! In this dynamic and ever-evolving field, you have the chance to establish yourself, develop a diverse skill set, and experience rapid career progression. Apply Now!

More Info & Apply
Compliance Officer Apprentice

  • Business & Administration
  • 224.00 p/w
  • Advanced Level 3
  • HARROW

Middlesex
Compliance Officer Apprentice

Are you on the lookout for a career that not only offers rewards but also provides ample opportunities for personal and professional growth? This might be the perfect fit for you! In this dynamic and ever-evolving field, you have the chance to establish yourself, develop a diverse skill set, and experience rapid career progression. Apply Now!

More Info & Apply
Business Support Administrator Apprenticeship

  • Business & Administration
  • 226.10 p/w
  • Advanced Level 3
  • Potters Bar

Hertfordshire
Business Support Administrator Apprenticeship

Are you seeking a career that promises both rewards and abundant opportunities for personal and professional advancement? You will be responsible for ensuring compliance, control, and processes, ensuring accuracy and compliance within the companys guidelines and required deadlines. Don’t miss out apply now!

More Info & Apply
Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs