- GMFJ Reference
254106
- Wages
£12,480 p/a
- Hours
37.50 per week
- Date Posted
16/09/2024
- Start Date
07/10/2024
- Approx. Duration
18 Months
- Location
Altrincham
- Status
Now Taking Applications
- Sector
Business & Administration
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Business administrator (ST0070)
- Employer
Jobtrain Limited
Description
The Role
We are looking for someone to join our Customer Service team based at our Head Office in Altrincham. You'll handle a variety of enquiries and prioritise tasks, and thrive in a supportive, happy, and collaborative environment. We value the unique personalities of our team members, which is why our support is not scripted - we want your individuality to shine. As a valued member of our team, you'll play a crucial role in assisting customers with Jobtrain, offering guidance on setting up new features, troubleshooting faults, and providing exceptional support to candidates. throughout their job application process
Skills Required
• An outstanding approach to customer service
• Excellent verbal and written communication skills
• Great attention to detail and accuracy
• Top-notch troubleshooting and problem-solving skills
• Strong communication skills, with a natural flair for conversation
• The ability to manage multiple tasks at once and prioritise activities
Above all we are looking for someone who excels at delighting customers with a positive and resilient mindset. As an enthusiastic team player, you're always up for the next challenge and eager to promote a positive work environment and team spirit. Your proactive approach goes beyond meeting needs – you anticipate and think ahead.
Come and join us in creating exceptional customer experiences with a friendly and forward-thinking attitude!
What can we offer you?
We offer excellent benefits including Pension, Private Healthcare, generous holiday allowance including Bank Holidays with no weekend working, early finishes every other Friday (after 12 months), an annual bonus scheme and a company culture that must be seen to be believed.
For more information about this vacancy please contact BPP Professional Apprenticeships on 01133 500 333 (Ref ID: 254106)
- Word, Excel and Outlook would be advantageous but full training and coaching will be provided on any other systems.
5 GCSEs Grade A*-C Including English and Maths
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
We are very proud of our team here at Jobtrain, and the fact that our colleagues have been employed with us for many years. Many started in junior positions and have since progressed into a range of different roles and functions within Jobtrain, spanning client management, sales and marketing, system implementation and development.
Please ensure that you apply for the position as soon as possible to avoid disappointment. The closing date is a rough guideline as to when an advert will close. The advert may close before the given closing date if the employer has filled the position(s).
BPP have a dedicated team who support students with disabilities, learning difficulties, health conditions and wellbeing. Please contact us at apprenticeshipapplications@bpp.com if you have any queries or would like more details.