The major goal of the role is to provide motivation and support for customers to achieve their fitness goals, through the consistent delivery of one to one appointments, group class based sessions and meaningful gym floor interaction.
Main Responsibilities:
● Fitness assessments, consultations and introduction sessions for new members
● Creating personal exercise plans for members
● Demonstrating activities for members to follow
● Showing members how to use exercise machines and free weights correctly
● In line with health and safety supervise members to make sure they are exercising safely and effectively
● When on duty act as a point of contact for members dealing with any problems or concerns
● Complete health and safety checks as and when directed
● Be the point of contact for new members, taking them through the application process from start to finish including tours. Ensuring the membership database is updated
● General housekeeping duties, making sure the club is kept to a clean and professional standard
● General administration duties including answering the telephone, making customer phone calls, creating e-mails, and updating the website and social media.
● Make sure that all members adhere to the rules as per their agreement
● Attend meetings with the Manager/Team Meetings as and when requested
● Maintain a high level of commitment to your studies and share your progress with the Manager
● Ensure that the work dress code is adhered to and maintain a good level of personal hygiene
● Take part in any promotional activity
● Any other reasonable task as directed by Manager
What your apprenticeship includes:
-A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
-A mixture of on and off the job training, including workshops and webinars
-Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
-The chance to get Functional Skills in English and maths (if you don't already have GCSE)
You will work towards your Level 3 Personnel Trainer (Enhanced) qualification over the course of 12-18 months