- GMFJ Reference
254241
- Wages
£16,000 p/a
- Hours
37.50 per week
- Date Posted
20/09/2024
- Start Date
02/01/2025
- Approx. Duration
22 months
- Location
Southampton
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
IT solutions technician (ST0505)
- Employer
NetServe
Description
An exciting opportunity has arisen for an aspiring IT
Technician Apprentice to join Netserve! If you are looking to progress in the
IT industry and hardware repair, then this is the right job for you. The
successful applicant will undertake a L3 Information Communication Technician:
Technical Support apprenticeship. This apprenticeship not only provides an
opportunity to develop your skills and knowledge but also opens doors to
various progression opportunities within our organisation. The starting wage
will depend on your experience.
About the role:
We are seeking a motivated and enthusiastic IT Apprentice to join our team.
This is an excellent opportunity to gain hands-on experience and develop your
skills in a dynamic and supportive environment. Joining the team as an IT
Support Apprentice, your day to day duties will involve:
Solving IT problems and provide fantastic customer
service
Assisting senior technicians with troubleshooting
challenging issues
Working on infrastructure projects to learn aspects of
networking
Collaborating with other IT technicians on a daily basis
Conducting network troubleshooting and diagnostic activities
Assisting in the implementation and maintenance of IT
security measures
Performing routine network and server maintenance tasks,
such as updates and patching
For more information about this vacancy please contact PETA Ltd on 02392 538700 (Ref ID: 254241)
Company website : https://net-serve.co.uk/
- Experience in a service-based role
- Knowledge of Microsoft products like Windows, 365, Azure
- Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems
- A passion for IT
- Self-motivated with a keen desire to learn
- Strong customer service skills
- Being a driver is key to the position
- GCSE English and maths at Grade 4/C or above (or equivalent)
As an IT Apprentice, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Netserve team combined with 25 days of off the job training at the PETA training centre in Cosham.
- Proactive attitude
- Excellent communication skills
- Team player
- Adaptable and flexible
- Commitment to delivering high-quality results
Progression Opportunities
Benefits:
Holiday allowance (28 days including bank holidays, with
additional days for years of service)
Time Off In Lieu scheme
Clear progression pathways
Comprehensive training in Level 4 Network Engineering
Work social events
Pension scheme