Basic Function: To carry out
receptionist and administrative duties.
The successful candidate will provide comprehensive quality
administrative support to include HR Administration, either as a team or
individually. They will also be responsible for specific projects.
Duties
and Responsibilities:
1. Establish and build effective relationships with staff and management
at all levels.
2. Work with management and Directors to ensure all policies and
procedures are adhered to and implemented. All administrative duties to support
Management. Maintenance & organisation of all files within the office.
3. Greet all visitors to the Home in a pleasant and courteous manner,
and to ensure that they meet with the appropriate resident or staff member.
Extend the highest level of hospitality to all visitors & residents at all
times.
4. Be responsible for operating the Home's switchboard (telephone and
e-mail facilities) as appropriate to the Home. To ensure that all incoming
telephone calls are handled in a courteous and efficient manner and e-mails are
delivered to the right person.
5. To operate the photocopier. Ordering of stationery. Ensure the
efficient and effective use of all resources. Have knowledge of all Nursing
Home products and services. To ensure all deliveries and collections
to the home are facilitated smoothly and the relevant people are informed.
6. To handle and control appointments for senior staff members where
required. To coordinate reception & admin duties to support recruitment
& selection
7. Maintain all personnel records & information. Maintain and
update HR software. Collate HR reports on weekly and monthly basis. All admin
duties to support HR function within the Home.
8. Update and manage Database whilst maintaining confidentiality at all
times. To update training records and training plans.
9. In association with the clinical team, to establish good working
relationships with other
Health Care providers and multi disciplinary team associated with the
Home.
10. Update and assist with arranging cover for off-duty rotas.
11. Ensure continuous improvement and development of self in the role.
Perform related duties and specific projects as assigned by the Directors,
Manager and Clinical team to contribute to overall organisation aims and assist
in the facilitation of a positive cultural ethos at all levels.