×

0 people have applied to this vacancy

0 people have viewed this vacancy

IT Technical Service Apprentice

  • QA Apprenticeships
  • , Lancashire
  • £10.90 per hour
Vacancy provider logo for QA

Recommend this opportunity to a Friend

  • GMFJ Reference
    254373
  • Wages
    £10.90 p/h
  • Hours
    36.25 per week
  • Date Posted
    24/09/2024
  • Start Date
    04/11/2024
  • Duration
    Not Specified

  • Location
    LEYLAND
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

For three decades, Progress Housing Group has been more than a housing provider; we've been a catalyst for positive change. As we celebrate our 30th anniversary, we reflect on the countless lives we've impacted—providing safe homes and supporting independence. We're proud of our journey, standing by our communities through every season of life.



Our dedicated team of 900 colleagues is the heartbeat of our service, delivering high-quality homes and related services that make a real difference to tens of thousands of people. Together, we are committed to making a positive difference every day.



Why Join Progress Housing Group?





  •  Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and   contributes to our legacy of progress.


  • Empowering Work Environment: Thrive in a culture that inspires you to be your best.


  • Recognised Employer Excellence: With a Glassdoor rating of 4.2, our commitment to our employees is clear.


  • Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.




Your Role as Trainee Technical Services Assistant:



As the Trainee Technical Services Assistant, you will play a vital role in helping the Group’s Service Desk provide a first-class service to the 900 staff across the business. These roles include:





  • Helping provide technical support for the business


  • Setting up equipment for new starters and rolling out new equipment and solutions as and when needed


  • Managing your workload and Service Desk tickets


  • Co-ordinating with the rest of the team and department to make sure the customer gets their issue resolved and ensuring follow-up actions are dealt with effectively and efficiently


  • Dedication to exceptional customer service


  • Supporting the wider work of the Digital Service Department, helping to migrate services over to the cloud




What You Will Bring:





  • A ‘can-do’ attitude, with self-motivation and a positive approach to your work


  • Technical IT skills with a commitment to learn and develop


  • An ability to communicate clearly and effectively


  • An ability to use Microsoft programmes including word, excel, teams and outlook


  • An ability to complete tasks well, with attention to detail


  • Excellent organisational skills, including managing your own time and workload




Entry Requirements:





  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information please visit the UK ENIC website.



What We Offer:





  • A competitive salary of £22,682 rising to £23,918 in the second year.


  • A role within an established organization celebrating 30 years of community building.


  • Enrolment into our Medicash programme


  • Green car and cycle to work schemes


  • Paid holiday entitlement that grows as your career ds with 26 days annual leave, increasing to 31 after five years and 33 days after 10 years


  • Employee Assistance Programme offering counselling, and legal and financial information services.




Additional Information:





  • Salary: First Year £22,682 – Second Year £23,918


  • Location: Leyland / Agile


  • Contract: 24 Month Fixed Term


  • Hours: 36.25 hours per week




Future Prospects: 





  • A two year contract with access to industry recognised qualifications from Microsoft. This will be on a full-time basis with 36.25 hours per week with flexi-time.




Important Information: 



Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 



Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 254373)

Based on this opportunity you might also be interested in.

Level 3 Certificate In Cyber Security Practices

  • IT
  • Competitive p/w
  • Advanced Level 3
  • Virtual

South Humberside
Level 3 Certificate In Cyber Security Practices

Learn Cyber Security online with one of our government funded Cyber Security courses. Youll receive a nationally accredited NCFE qualification.

More Info & Apply
Cyberspace Communication Specialist - Level 3 Apprenticeship

  • IT
  • 484.80 p/w
  • Advanced Level 3
  • Various Locations

Buckinghamshire
Cyberspace Communication Specialist - Level 3 Apprenticeship

As a CCS at the RAF, youll make sure the RAF stays at the forefront of technology. This is crucial for the RAF to communicate effectively and move information around safely.

More Info & Apply
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Digital Marketing- Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your Digital Marketing career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online Digital Marketing Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in Digital Marketing. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

More Info & Apply
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • London

London
Level 3 Smart Technologies Technician - Skills Bootcamp (12-week course)

Our Level 3 Smart Technologies Technician Skills Bootcamp programme is your gateway to the dynamic world of smart technologies!

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Newcastle

Tyne and Wear
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Birmingham

West Midlands
Data Technician - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Data Technician Skills Bootcamp will give you all the technical skills needed to start your first Data role, or progress to a Data Apprenticeship.

More Info & Apply
IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Birmingham

West Midlands
IT Technician Trainee - Skills Bootcamp (12-week course / Guaranteed Job Interview)

Are you looking to start your IT career? Do you want industry-recognized certifications and hands-on skills? Our 12-week online IT Technician Skills Bootcamp can give you that and more! Our Skills Bootcamp is a Level 3 qualification that will also give you the industry-recognized certifications that top employers are looking for. Previous experience is not necessary, all we ask is you have the right attitude and desire to start you career in IT. GUARANTEED JOB INTERVIEW towards the end of the bootcamp.

More Info & Apply
Software Development- Skills Bootcamp (12-week course / Guaranteed Job Interview)

  • IT
  • N/A p/w
  • Skills Bootcamp
  • Birmingham

West Midlands
Software Development- Skills Bootcamp (12-week course / Guaranteed Job Interview)

Our Skills Bootcamps in Software Development will give you all the technical skills needed to start your first Software Developer role, or to help you progress into a Software Developer apprenticeship.

More Info & Apply
Opportunities with QA

At QA, we believe that everything starts with our learners. Transforming their careers, and in turn their lives, is what motivates us. Every day we get to empower people to fulfil their potential – creating capability, building confidence and breaking down barriers to opportunity.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs