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IT Support Engineer Apprentice

  • QA Apprenticeships
  • , Kent
  • £11.06 per hour
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  • GMFJ Reference
    254439
  • Wages
    £11.06 p/h
  • Hours
    40.00 per week
  • Date Posted
    26/09/2024
  • Start Date
    04/11/2024
  • Duration
    Not Specified

  • Location
    West Malling
  • Status
    Now Taking Applications
  • Sector
    IT
  • Opportunity Type
    Advanced Level 3
  • Employer
    QA Apprenticeships

Description

Employer Description:



Healthshare is a leading independent provider of community services to the NHS across England. The services we run include Ultrasound, MRI, minor operations, and physiotherapy. Headquartered in Kings Hill, Kent, our five-person application and data team support this work by configuring, administering and managing a range of systems. These include NHS IT Systems, clinical systems, specialist health applications, and Microsoft technologies. We are now seeking a Support Technician, from the Azure Cloud Support Specialist Apprenticeship Programme, who will support this work.



Vacancy Description: 





  • Perform a range of routine tasks, including joiner and leaver account requests.


  • Provide technical support for all Healthshare applications, including configuration changes and escalation as required.


  • Provide friendly technical support to Healthshare staff and NHS staff through the support desk including email and telephone.


  • Diagnose and resolve technical problems/faults, including working with application supplier support teams and documentation.


  • Work with the team to test changes, and help the organisation foster an "untested is unsafe" mindset.


  • Learn about health IT systems as they progress, building knowledge and understanding alongside their competencies.


  • Provide out-of-hours and weekend support one week each month




Desirable Skills/Qualities:





  • Strong communication skills


  • Team player


  • Attention to detail


  • Commitment 




Entry Requirements:





  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject


  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)


  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject




You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.



If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 



For more information please visit the UK ENIC website.



Benefits:





  • Blue Light Card


  • Rewards Gateway


  • Benenden Healthcare.




Future Prospects:





  • Full time position within the company




Important Information: 



Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 



Apply now!

For more information about this vacancy please contact QA on 01793696141 (Ref ID: 254439)

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