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Business Administration Apprentice - Junior Account Manager

  • Boxes & Packaging
  • Bristol, South Gloucestershire
  • £Competitive
Vacancy provider logo for Next Level

Boxes and Packaging is seeking an apprentice to join our team. This is an exciting opportunity for an individual who is eager to develop their skills in customer service and account management while working with a dynamic team.

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  • GMFJ Reference
    255024
  • Wages
    Competitive
  • Hours
    37.50 per week
  • Date Posted
    18/10/2024
  • Start Date
    13/01/2025
  • Approx. Duration
    14 months

  • Location
    Bristol
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Apprenticeship Standard
    Customer service specialist (ST0071)
  • Employer
    Boxes & Packaging

Description

You will be managing customer accounts on a daily basis, ensuring smooth communication and providing top-notch service. Your main responsibilities will include but not be limited to:

  • Processing customer purchase orders
  • Placing purchase orders for materials
  • Processing purchase invoices and invoicing customers
  • Confirming deliveries and managing stock levels of depot stock lines
  • Keeping customers informed on any issues promptly
  • Answering telephone queries and managing incoming emails in the ‘Bristol’ account
  • Handling customer complaints and ensuring timely resolution
  • Assisting with production planning and end-of-month checks related to purchasing, production, deliveries, and raw materials
  • Collaborating closely with our external sales, commercial, design, transport, quality, and planning departments
  • This role offers excellent growth opportunities for anyone looking to expand their skill set within customer service and account management.
  • Other ad-hoc duties.

For more information about this vacancy please contact Next Level on 07717376008 (Ref ID: 255024)

Company website : https://www.boxesandpackaging.co.uk/index.html

- Confident talking on the phone

- Organised

- Good communication

Maths and English GCSE pass are desirable but not essential.

Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. This 14-month programme is delivered on a 1-to-1 basis in the workplace and online. You’ll receive dedicated support from our expert tutors, ensuring you stay on track with your learning and meet all deadlines.

We offer regular reviews between your tutor, manager, and yourself to ensure your development is aligned with the apprenticeship objectives. On successful completion of the apprenticeship, you will receive a Level 3 Business Administration qualification.

- Friendly

- Willingness to learn


This apprenticeship can lead to a career in account management.
- This role is based in Kingswood. Please ensure you can reliable commute.
We encourage all applicants to apply. Please let us know if you require any adjustments within the interview process.

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