Salary: £29,000 per annum
Region: United Kingdom
Job Type/Function: Graduates
Contract Type: Permanent
Total number of weekly/annual hours: 40 – 42 hours. Shift patterns will differ depending on placement.
WHO ARE ECOMMERCE & RETAIL?
Our Business Unit brings the vast
majority of our core warehousing & transport operations (from retail) into
a single team. We adopt a sub-BU structure, splitting ourselves into 3 areas:
Fashion & Beauty, Home, Garden & Leisure and Food & Grocery. This
allows us to focus on standardising and harnessing our scale so we can be truly
brilliant, safe, efficient and value creating.
We are an essential part of everyday
life for the high street and online retailers. For example, we serve 80% of the
retailers on London's Oxford Street. Our ambition is that our Retail BU will be
a market leading logistics provider for Retailers in the UK.
WHAT TO EXPECT WHEN ON
PROGRAMME?
Our UK nationwide Future Leaders
Programme is all about developing Senior Leaders of the future in our
operations. By working in our warehousing and transport operations we will give
you the skills and experience you need to fast track your way through DHL
Supply Chain. From day one, you'll take on real responsibility with a
supportive culture that helps you get the most out of your time as a Graduate,
whilst building on your people and stakeholder management skills and becoming
an expert in all things Operations.
- 24 -month structured Programme (2 x
12-month placements)
- Placements will be based at a minimum of 2
sites across the 2-year programme
- Completion of Operation Departmental ILM
Manager Level 5 Qualification (alongside our internal Certified Supervisory
training)
- Based in warehouse or Transport Operations
- Early accountability and fast progression
- Experience of working within diverse sites
and environments
- Regular performance feedback and personal
growth planning through a structured learning plan.
- Contribute to DHL's
sustainability 2050 mission of zero emissions.
- The opportunity to network with the wider
Graduate and Apprentice population.
- Give back to the community through DHL's Foundation by helping achieve
the vision to end youth unemployment
WHAT KIND OF WORK WILL I DO?
- Help us pave the way to enhance customer
and employee experiences and improve operational performance.
- To coordinate and provide support in the
running of a safe and efficient operation.
- Prepare and execute the shift handover with
coordinators of next shift.
- Conduct pre-shift meetings, communicating
site performance indicators and improvement actions.
- Individual and team management to include
monitoring team and individual performance against KPIs.
- Participate in Projects within site.
- Get involved with and support Continuous
Improvement.
- Learning the end-to-end processes at your
placement site.
- Participate and engage in CSR activities.
- During your time on the programme, you will
progress to manage people and relationships with Customers and Stakeholders.
- Contribute to site development and lead
projects.
- Understand the importance of quality and
compliance within the core processes that we execute across the business unit.
Throughout the course of the placement,
you will be given the skills, knowledge, and experience to equip you to manage
real life situations within a global, lead logistics company.
WHAT SKILLS DO I NEED?
- A desire to be a People Manager and to
guide teams of people through the day-to-day business
- Do not need to have completed a degree in
an associated area (I.e. Supply Chain Management)
- A desire to work with others in a team
environment and a willingness to learn
WHAT ENTRY REQUIREMENTS DO I NEED?
- Fully mobile to relocate within the UK
(graduates are required to relocate every 12 months for their placements whilst
on the programme)
- Must hold a valid UK driving license or be
self-reliant to travel to multiple sites when required
- Eligibility to work in the UK (DHL SUPPLY
CHAIN DOES NOT OFFER VISA SPONSORSHIPS. IF YOU CURRENTLY HAVE A TIME-LIMITED
VISA, YOU WILL BE ASKED FOR YOUR VISA END DATE AS PART OF YOUR APPLICATION)
- Must be fluent in English
- No minimum degree grade and any degree
subject welcome
- As part of the Operation Departmental ILM
Manager Level 5 Qualification, you must have lived in the UK or European
Economic Area (EEA) for the last 3 consecutive years as it is a government
funded apprenticeship programme
WHAT'S IN IT FOR ME?
Compensation
- Starting Salary: £29,000 per annum, with
increases throughout the programme and inclusion in the annual bonus
scheme.
- Relocation Allowance: Up to £1,000 if
eligible, depending on placement location.
Benefits
- Perks: 25 days holiday, pension scheme,
medical cover, childcare vouchers, retail discounts, mental health support, and
private GP services.
Networks
- Inclusivity: We prioritize diversity across
six key pillars: Ability, Ethnic and National origin, Religion, Gender, LGBTQ+,
and Generations. Our focus is on Educating, Supporting, and Celebrating
diversity.
Future Prospects
- Career Growth: Fast-track into management,
contribute to our business success, and join our Alumni community
post-programme for continued career development.
APPLICATION PROCESS:
Our application process is simple –
you'll complete an online application form, then take an online strengths
assessment, followed by an online job simulation. Provided you meet the
required criteria, you'll then be invited to a virtual programme overview
session where you can learn the details about the role you've applied to! If
it's still something you're excited about, you'll be invited to an Experience
Day (aka Assessment Centre) where we can meet you in person.
If you decide to make an application,
please make a note of the Experience Day date as we only hold one per role.
Ecommerce and Retail
Experience Day Date: 1st April 2025
PLEASE NOTE, WE RECEIVE A
HIGH NUMBER OF APPLICATIONS FOR OUR GRADUATE PROGRAMMES AND MAY CLOSE THE
VACANCY EARLY IF WE'RE OVERSUBSCRIBED. IF YOU'RE INTERESTED, WE RECOMMEND
SUBMITTING YOUR APPLICATION AS SOON AS POSSIBLE.