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Front of House Apprenticeship (Bar and Waiting)

  • The Plough
  • Birmingham
  • £158.40 per week
Vacancy provider logo for Lifetime Training

As a Front of House Apprentice at The Plough, you will be the face of our establishment, ensuring that every guest feels welcomed and well cared for. This apprenticeship offers a unique opportunity to learn the essentials of exceptional customer service, gain hands-on experience in a dynamic environment, and grow into a key role within our team. You will work closely with our experienced staff, learning the art of hospitality, service etiquette, and the importance of creating a positive guest experience.

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  • GMFJ Reference
    255468
  • Wages
    £158.40 p/w
  • Hours
    30.00 per week
  • Date Posted
    05/11/2024
  • Start Date
    09/01/2025
  • Approx. Duration
    12 months

  • Location
    Birmingham
  • Status
    Now Taking Applications
  • Sector
    Catering & Hospitality
  • Opportunity Type
    Intermediate Level 2
  • Employer
    The Plough

Description

Our Core Values: At The Plough, we live by five core values that guide everything we do:

We are passionate about people: We believe in fostering positive relationships and treating everyone with care and respect

We are generous: We go above and beyond for our guests and our team, always willing to give a little more.

We show respect: We maintain a respectful and supportive environment for all.

We do it The Plough way: We take pride in our unique approach to hospitality and service.

We enjoy what we do: We believe in having fun and finding joy in our work every day.

Who You Are:

Eager to learn and develop new skills in a professional kitchen environment.

A team player with a positive attitude and strong work ethic.

Passionate about food and committed to delivering high-quality service.

Reliable, punctual, and ready to take on new challenges.

Aligned with The Plough's core values and excited to be part of our journey.

Key Responsibilities:

- Greet and welcome guests with a friendly and warm demeanour.

- Assist in taking orders, serving food and drinks, and ensuring that guests' needs are met promptly and professionally.

- Learn to manage reservations, seating arrangements, and guest flow to optimize the dining experience.

- Develop an understanding of The Plough's menu, including ingredients and preparation methods, to provide accurate information to guests.

- Support the front-of-house team in maintaining cleanliness, organization, and a smooth operation.

- Handle guest inquiries, concerns, and feedback with professionalism and courtesy.

- Uphold The Plough's standards of service and contribute to creating a memorable dining experience for all guests.

- Embrace and embody The Plough's core values in all aspects of your work.

What We Offer:

A supportive and welcoming team that values your contribution and growth.

Hands-on training from experienced professionals in a well-established kitchen.

Opportunities for professional development and progression within the company.

A chance to be part of a company that truly values its people and enjoys what it does.

Competitive apprenticeship salary and benefits.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 255468)

None
No Qualifications Required
Hospitality Team Member Apprenticeship - Food and Beverage Service L2 including Functional Skills in Maths and English
Eager to learn and develop new skills in a professional kitchen environment. A team player with a positive attitude and strong work ethic. Passionate about food and committed to delivering high-quality service. Reliable, punctual, and ready to take on new challenges. Aligned with The Plough's core values and excited to be part of our journey.
There will be opportunities for professional development and progression within our expanding company.
The closing date is just a guide, if a suitable candidate is found before the closing date then the vacancy may close early.

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Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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