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Apprentice Customer Service Level 2

  • The Ark Pet Centres
  • Exeter , Devon
  • £Competitive
Vacancy provider logo for Haddon Training Ltd

Level 2 Customer Services apprentice wanted for our Exeter branch in Cowick Street. The successful candidate will have a strong passion for delivering exceptional customer service, a keen willingness to learn and good punctuality is a must. Monday - Sunday with 2 varying days off each week (Working hours may vary).

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  • GMFJ Reference
    256121
  • Wages
    Competitive
  • Hours
    30.00 per week
  • Date Posted
    02/12/2024
  • Start Date
    04/02/2025
  • Approx. Duration
    15 months

  • Location
    Exeter
  • Status
    Now Taking Applications
  • Sector
    Customer Service
  • Opportunity Type
    Intermediate Level 2
  • Apprenticeship Standard
    Customer service practitioner (ST0072)
  • Employer
    The Ark Pet Centres

Description

We are a family run business who pride ourselves in promoting exceptional customer care, including giving accurate advice and guidance on products and the health and wellbeing of all pets. Promote additional products that will benefit the customer and their pet. Learning our electronic point of sale (EPOS) systems to complete sales, ordering and refunds efficiently. Managing customer queries and problems or complaints in a timely and proffesional manner. Maintaining, delivering and promoting high standards of animal welfare - whilst this is a customer service role there is the opportunity to work with our animals Maintaining high standards of store cleanliness.

For more information about this vacancy please contact Haddon Training Ltd on 01672 519977 (Ref ID: 256121)

Company website : www.thepetexpress.co.uk

No specific skills required - some retail experience may be beneficial but full training will be provided.
GCSE grade 4 or above in Maths and English, or a willingness to complete the equivalent functional skills.
All training will be provided by Haddon Training on site
We are looking for apprentices to join our team who are above all reliable and enthusiastic.

We are fully prepared to offer support to ensure your success within our business but we ask that you are passionate about the work you are completing and that you are punctual and reliable with your shifts.

Apprentices are quite often offered permanent positions following successful completion of their apprenticeship and positive reviews.

In the last 12 months we have offered permanent positions to 3 apprentices, one of whom is now a Supervisor. 1 is still carrying out her apprenticeship and 1 chose to move into a different field after completion.

For on-going development we offer fully funded external courses for employees in birds, fish, reptiles and more.

Work hours will be 30 per week, Monday to Sunday with 2 varying days off each week

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Opportunities with Haddon Training Ltd

Haddon Training, est. in 1997 has a rich and established history primarily working with people of all ages who are undertaking work-based traineeships and apprenticeships in Horse Care, Animal Care and Business. In 2021 Haddon Training became part of the Educ8 Group, enabling it to expand and grow further than ever before.

Haddon Training is the preferred training provider for  British Eventing and British Showjumping. As an award-winning, Ofsted Grade 2 'Good' training provider, they deliver high-quality work-based vocational qualifications.

Haddon Training delivers traineeships and apprenticeships across England as well as apprenticeships throughout Wales.

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