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Football Services Apprentice

  • Berks and Bucks FA
  • Abingdon, Oxfordshire
  • £252.00 per week
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As a Football Services Apprentice, you will experience and gain insight into the breadth of work that takes place across grassroots football. You will get to see and participate in customer engagement with our clubs and leagues, and work with the team in helping solve their day-to-day challenges. There will be the opportunity to learn new processes and systems, and help with the monitoring of performance against targets.

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  • GMFJ Reference
    256390
  • Wages
    £252.00 p/w
  • Hours
    35.00 per week
  • Date Posted
    16/12/2024
  • Start Date
    17/02/2025
  • Approx. Duration
    12 months

  • Location
    Abingdon
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Advanced Level 3
  • Employer
    Berks and Bucks FA

Description

These are exciting times for the County FA as we are at the beginning of our new four-year strategy and are settling into a new. County FA office. The continued growth of grassroots football continues to provide opportunities and challenges, and the successful candidates will be instrumental in helping the County FA to achieve our ambitions over the upcoming period

Key Responsibilities include;

-Support customers using FA online platforms, and general queries.

-Monitor performance and participation information for clubs and organisations signed up to FA Programmes

-Support the annual registration of Clubs, Teams, Players and Leagues.

-Support the England Football Accreditation renewal process.

-Support the business in delivering excellent customer service through effective communication.

-Execute tasks as required to meet the Berks & Bucks FA changing priorities.

What is it like to work for Berks and Bucks FA?

Berks & Bucks FA is a great place to work. We are a relaxed, friendly workforce with a positive culture. We know that we are only as good as the people we employ. We offer a flexible working environment and we have embraced a hybrid method of working allowing our staff to work from the office as well as the flexibility of working remotely.

Our staff see working in football as a privilege and all have one thing in common, we all believe in why we come to work, to connect people and change lives. We know the opportunities that football has on wider learning and wellbeing and this is our motivation to succeed.

What your apprenticeship includes:

-A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress

-A mixture of on and off the job training, including workshops and webinars

-Reviews every 12 weeks with your Line Manager and apprenticeship Trainer

You will work towards your Level 3 business administration qualification over the course of 12-18 months

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 256390)

-Ability to use Microsoft Office - Outlook, Word & Excel -Understanding of good Customer Service -Be organised, and able to work on multiple areas of work -Ability to work as part of a team, and demonstrate individual initiative
You must have GCSE Grade C (level 4) or above in maths & English or equivalent
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
The successful applicant will be expected to understand and work in accordance with the values and behaviours of Berks and Bucks FA: MAKES A DIFFERENCE EVERY DAY -Makes a difference everyday -Commits to ongoing personal development and learning -Collaborates across the organisation -Strives for excellence, energy and positivity at work CONNECT & BE SEEN -Proud of work, shares updates and achievements across the community -Is visible, attending meetings and events within the community -Shares and maintains personal and shared calendars with colleagues -Shares and celebrates good behaviour of colleagues and the community SHOW PEOPLE WE CARE -Accessible to stakeholders and colleagues, showing people we care -Challenges poor behaviour and shows respect to all -Present and contributes to discussions -Cares about the reputation of the organisation and the football family.
Ongoing training and development
This role will be based out of the Berks & Bucks FA offices however there will be opportunities for remote working as appropriate.

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