×

0 people have applied to this vacancy

0 people have viewed this vacancy

B&Q Trade Point Customer Advisor Apprentice

  • B&Q - Shoreham
  • Shoreham-by-Sea, West Sussex
  • £448.71 per week
Vacancy provider logo for Lifetime Training

The heart of the Tradepoint counter, you'll deal with all kinds of trade members every day. You'll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you're in the best position to recommend the right products and services for them.

Recommend this opportunity to a Friend

  • GMFJ Reference
    256481
  • Wages
    £448.71 p/w
  • Hours
    36.75 per week
  • Date Posted
    02/01/2025
  • Start Date
    06/03/2025
  • Approx. Duration
    12 months

  • Location
    Shoreham-by-Sea
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    B&Q - Shoreham

Description

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

Daily roles and responsibilities will include -

Understanding our traders;

- Identify the key difference between trade and retail customers and engage with them accordingly

- Take ownership of my TradePoint members, understand their needs, and always do the best for them

- Through conversation and ownership, I understand their business needs

- Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)

Marketing consent -

- Clearly understand the benefits for my TradePoint members to give marketing consent

- Confidence in explaining the benefits and gaining consent from my members

Recruitment -

- Understand the recruiments for new members to join TradePoint and implement these during recruitment

- Confidence in approaching and discussing the TradePoint proposition with any new potential member

Set Up -

- Create a clear, tidy and simple shopping journey for my members

- Consistently operate to the current trading and POS plan

Service -

- Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day

- Engage in conversation whenever possible to drive stronger relationship and understand my member's needs

- Understand future and current jobs, to ensure I can recommend the best products and services to assist them

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;

- UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)

- An award-winning pension scheme

- ShareSave options

- 6.6 weeks holiday

- Employee Assistant Programme

- Shopping discounts

- Colleague wellbeing benefits

As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 256481)

-Communication skills -Team Working -Problem Solving -Working with customers
No qualifications required!
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
The ability to work towards the B&Q Values and Behaviours - Together, Curiosity, Simplicity, Humility, Excellence.
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.
The key dates provided should be used as a guide only, should the position be filled, the vacancy will be taken down.

Based on this opportunity you might also be interested in.

Business Administrator Apprentice - Onboarding

  • Business & Administration
  • Competitive p/w
  • Advanced Level 3
  • Kettering

Northamptonshire
Business Administrator Apprentice - Onboarding

The company specialises in business and residential internet, fibre connectivity, telecommunication support, cloud solutions and web hosting. As an Internet Service Provider, they have a large number of clients across the UK and provide full fibre connections to residents and businesses, through a range of networks.

More Info & Apply
Data Entry Processor Apprentice

  • Business & Administration
  • 256.00 p/w
  • Advanced Level 3
  • Darlington

County Durham
Data Entry Processor Apprentice

Are you detail-oriented, organized, and ready to play a vital role in the efficient operations of a dynamic debt enforcement company? We are seeking a meticulous Data Entry Processor to join our team and be responsible for the accurate and timely uploading of new debt files. As a key contributor to our company’s success, you will ensure the seamless transition of vital debt-related information into our systems, ultimately assisting us in achieving our financial objectives.

More Info & Apply
Business Administrator Apprenticeship

  • Business & Administration
  • 192.00 p/w
  • Advanced Level 3
  • Knott End on Sea

Lancashire
Business Administrator Apprenticeship

Laura Austin a local podiatry clinic offering the public private care in a warm clinical environment, working within a friendly team are recruiting an Apprentice to support them in the role of business administration.

More Info & Apply
HR Apprentice

  • Business & Administration
  • 301.00 p/w
  • Advanced Level 3
  • Manchester

Lancashire
HR Apprentice

Are you looking for an entry into a career in HR? Come and join the team at Polyflor in Manchester as an HR Apprentice. This role offers an excellent opportunity to develop foundation HR skills as a gateway to a HR career. You will be under the guidance of experienced professionals, with your apprenticeship delivered by an award winning training provider.

More Info & Apply
Business Administrator Apprentice - Liverpool

  • Business & Administration
  • 256.00 p/w
  • Advanced Level 3
  • Liverpool

Merseyside
Business Administrator Apprentice - Liverpool

Looking for a chance to progress your career? Index LP Ltd have a fantastic opportunity for a Business Administrator Apprentice to join the team. This role will give a broad overview of the operations, support, and administrative functions within a growing international recruitment group. Attractive office environment, clear progression opportunities and free breakfast!

More Info & Apply
Laboratory Analyst - Thames Water - Reading

  • Business & Administration
  • 533.14 p/w
  • Other Employment Opportunity
  • Reading

Berkshire
Laboratory Analyst - Thames Water - Reading

Base Location: Reading, Spenser House.We are looking for a Laboratory Analyst to join our Inorganic Chemistry department, known for handling the highest throughput of samples in our laboratory. If you thrive in a fast-paced environment and want to make a meaningful impact, this could be the perfect opportunity for you.

More Info & Apply
Graduate Overhead Line Safety and Engineer Zonal Support, Electricity Transmission Asset Operations

  • Business & Administration
  • 671.18 p/w
  • Graduate
  • Warwick

Warwickshire
Graduate Overhead Line Safety and Engineer Zonal Support, Electricity Transmission Asset Operations

You’ll need to achieve a minimum 2:2 in a Project Management degree discipline. It doesnt matter when you graduated or if you are currently working towards your qualification. We just need you to be eager to apply your knowledge in a real-world setting. Due to the amount of travel to our site locations, you’ll need to have a full valid UK driving license that allows you to drive in the UK. Youll need flexibility to travel within role and throughout your rotations as required. To be eligible to apply for this role, candidates must be able to demonstrate that they will have the legal right to work in the UK for the duration of the graduate programme. If you do not currently have the right to work in the UK, or your visa is due to expire during the period of the graduate scheme, please indicate this in your application and we will consider your eligibility for visa sponsorship and whether it would be appropriate to take your application forward.LocationThis role is based across various locations. This means you’ll be expected to travel around this region as part of your role.What youll get in returnWe are proud to offer a graduate starting salary of 34,895.

More Info & Apply
HR Support Level 3 Apprenticeship – Milton Keynes - 2025

  • Business & Administration
  • 403.88 p/w
  • Advanced Level 3
  • Milton Keynes

Buckinghamshire
HR Support Level 3 Apprenticeship – Milton Keynes - 2025

Are you a motivated, organised person seeking an exciting and rewarding opportunity in a fast-paced environment? Is Human Resources your Passion? Do you want to earn whilst you learn? Join our HR Apprentice programme.

More Info & Apply
Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

 Find Out More
Cyber Essentials
© 2021 GetMyFirstJob Ltd.

Your first steps into the world of work for Apprenticeships, Degree Apprenticeships, Work Experience & Graduate Jobs