- GMFJ Reference
259886
- Wages
£7.55 p/h
- Hours
35.00 per week
- Date Posted
28/04/2025
- Start Date
19/05/2025
- Approx. Duration
18 months
- Location
St Albans
- Status
Now Taking Applications
- Sector
IT
- Opportunity Type
Advanced Level 3
- Apprenticeship Standard
Information communications technician (ST0973)
- Employer
Withheld
Description
Job descriptionAre you looking for an Apprenticeship in IT?
Our client is seeking an IT apprentice to add to their team!
The ideal candidate will have strong IT & Computer knowledge & great communication skills.
Job Duties
- Responding to customer calls to understand and address IT issues
- Troubleshooting tech problems and providing support, both in person and over the phone
- Developing the ability to resolve system and network issues
- Setting up new user accounts, managing password resets, testing applications, and generating reports
- Building and setting up hardware such as computers, laptops, and phone systems
- Installing and configuring computer operating systems
About You:
To be an ICT Support Technician Apprentice, you must be a tech enthusiast with 5 GCSEs (ideally A* – C, 4-9) including Maths and English.
This 15-18 month Apprenticeship has a salary of £13,500 per year.
Your training will include gaining internationally recognised Level 3 IT qualification.
Following the government terms & conditions, this is the minimum pay for an apprenticeship: https://www.gov.uk/become-apprentice/pay-and-conditions
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
Job Types: Full-time, Apprenticeship
Pay: From £6.40 per hour
Expected hours: 37.5 per week
Schedule:
Application question(s):
- How long is your commute to Hatfield, AL10?
Experience:
Licence/Certification:
- UK Driving Licence & Access to a car (preferred)
Work Location: In person
For more information about this vacancy please contact 360 Apprenticeships on 0 (Ref ID: 259886)