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Apprentice Customer Service Practitioner

  • Allure Aesthetics - Rochdale
  • Rochdale
  • £226.50 per week
Vacancy provider logo for Lifetime Training

Are you passionate about beauty and love providing excellent customer service? Allure Aesthetics are looking for an enthusiastic new apprentice to join the team in a dynamic reception role.

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  • GMFJ Reference
    260063
  • Wages
    £226.50 p/w
  • Hours
    30.00 per week
  • Date Posted
    06/05/2025
  • Start Date
    06/06/2025
  • Approx. Duration
    12 months

  • Location
    Rochdale
  • Status
    Now Taking Applications
  • Sector
    Business & Administration
  • Opportunity Type
    Intermediate Level 2
  • Employer
    Allure Aesthetics - Rochdale

Description

Allure Aesthetics are looking for an enthusiastic apprentice with a passion for customer service to join their Rochdale salon!

This is an exciting opportunity to start a career in customer service, gaining hands-on industry experience under the guidance of trained professionals.

The successful candidate will be flexible, dedicated, and have a genuine interest in beauty and customer service.

What does the role involve?

- Answering phone calls professionally, and assisting with inquiries or bookings.

- Greeting clients face to face, and ensuring they feel welcomed into the salon.

- Helping customers complete consultation forms accurately.

- Calling and confirming client appointments to reduce no-shows.

- Respond to emails and text messages on the salon's mobile phone.

- Supporting with social media and content creation.

What are the benefits?

- Up to 30% discounts across high street retail stores as part of the apprenticeship.

- 24/7 access to external health and wellbeing support online or via the phone.

- The opportunity to learn directly from industry professionals to enhance your career.

What's involved as part of the apprenticeship?

- You will be assigned an expert Lifetime Training coach to support you throughout your apprenticeship journey, with regular face to face and virtual catch ups every 4-6 weeks.

- You will work towards your Customer Service Practitioner Level 2 apprenticeship qualification over the course of 12-18 months.

- A hands-on approach to learning and structured training plan delivered at your place of work without the expectation to attend college.

- Dedicated time each week to focus on your learning.

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

For more information about this vacancy please contact Lifetime Training on 0333 0143 669 (Ref ID: 260063)

-Comfortable using social media -Basic computer skills -Strong communication skills, both verbal and written -Able to multitask and use own initiative -Able to work as part of a team
GCSE Maths and English Grade C/Level 4 or above
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
-Friendly with a professional telephone manner -Organised -Customer focused attitude -Reliable and punctual
A full time position will be given to the right candidate upon completion of the Apprenticeship.

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Opportunities with Lifetime Training

Established in 1995, Lifetime Training's founding principle was to support individuals and businesses to perform better through the delivery of outstanding training programmes.

Today this principle remains core to Lifetime Training's business and has enabled them to become one of the UK's market-leading training providers, offering apprenticeship programmes, recruitment services and training courses.

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