Customer Service Apprentice
- Location
Royston - Employer
The RoofLight Centre - Provider
Learning Skills Partnership - Wages
£15704 per annum - Level
Intermediate Level 2 Apprenticeship - Apply by
Monday, November 3, 2025
Opportunity Details
What You’ll Be Doing
- Handling customer and supplier enquiries (phone, email, and face-to-face)
- Updating records and maintaining internal systems
- Supporting admin for sales, estimating, and operations teams
- Coordinating orders and following up on delivery status
- Delivering professional, prompt customer service
- Contributing to service improvement processes
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Monday, June 16, 2025
- Monday, November 3, 2025
- Wednesday, November 5, 2025
- Monday, November 10, 2025
Company website: https://www.rooflightcentre.co.uk/
Skills Required
- Great communication and organisation skills
- Positive attitude and willingness to learn
- Basic IT confidence (Word, Outlook, Excel)
- No experience required – just reliability and enthusiasm
Qualifications Required
GCSE or equivalent Maths and English at grade 4/C or above.
Training
Level 2 Customer Service Practitioner.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
Prospects
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.
Other Information
What You’ll Gain
- Level 2 Customer Service Practitioner qualification
- Structured career development
- Progression to a permanent position
- Salary: £15,704 per year (Year 1), rising to £20,800 in Year 2
- £26,000 salary on successful completion of the programme
- Working Hours: Monday–Friday, 7:30am–4:00pm
Opportunities
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Customer Service Apprentice
The RoofLight Centre
Were hiring a Customer Service Apprentice to join our friendly and fast-paced team within the construction industry. This role offers hands-on experience and structured training, leading to a Level 2 Customer Service Practitioner qualification.Youll support customers, suppliers, and internal teams by managing enquiries, coordinating processes, and delivering excellent service.
Learning Skills Partnership
With Learning Skills Partnership (LSP) you can be reassured that they are not just any ordinary Training Company. They bring a wealth of experience and knowledge to their Apprenticeship programmes, focusing on key business sectors; including the Automotive Retail and Construction industries.
