Digital Support Apprentice

Office Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pMcKellar Accountancy is a Paisley based company that intends to grow and establish the brand in the district as it is the founders hometown. They believe that happy staff equals better performance. All staff are valued and encouraged to develop their own skills and build personal confidence and self-esteem.p pThey are seeking a motivated and enthusiastic individual to join our team as an apprentice. In this role, you will play a crucial part in supporting our office operations, gaining hands-on experience in various aspects of accounting, and contributing to the growth of our firm. This is an excellent opportunity for someone who is looking to kickstart their career in accountancy.p pstrongResponsibilities:strongp ul liFirst responder when someone reaches out via telephone, online via email, etcli liBecoming a system expert on Chaser for credit controlli liResponsible for keeping the CRM Bright Manager up to date for this such as taxes, departments etcli liMaintain accurate and organised digital filing systemsli liUtilising Microsoft 365 Outlook to respond to internalexternal stakeholderli liWorking collaboratively to ensure documents are filed promptly and securely on our Sharepointli liAssist in preparing and submitting VAT returns accurately and on timeli liVerify data to ensure compliance with regulationsli liSupport senior accountants with bookkeeping tasks using our bookkeeping software, DEXT and become a systems expert on thisli liAssist in processing payroll for clients using our system Bright Payli liEnsure payroll calculations are precise and adhere to legal requirementsli ul pstrongRequired skills:strongp ul liStrong attention to detail and organisational skillsli liExcellent communication and interpersonal skillsli liProficiency in Microsoft Office or willingness to learn (Word, Excel, Outlook)li liAbility to learn and adapt to new accounting softwareli liA strong desire to pursue a career in accountingli ul pstrongSalary: strong15,000 per annump pstrongWorking week: strong35 hours per week, Monday to Friday, 9am 5pmstrongstrongp pstrongBenefits:strongp ul liOn-the-job training and mentorshipli liOpportunities for professional development and growth within the firmli liExposure to various aspects of accountingli liA supportive and collaborative work environmentli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

IT Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pMJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing team. In this hands-on role, youll be the first point of contact for clients and helping them keep their IT systems running smoothly. Youll troubleshoot a wide range of technical issuesfrom hardware and software to cloud servicesvia our service desk located at Nether Dallachy and on-site visits across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day you might be configuring Microsoft 365, the next installing a firewall or assisting with a network rollout. Youll receive full training on our internal systems (including ConnectWise PSA) and work closely with our senior engineers to deliver outstanding service.p pstrongResponsibilities:strongp ul listrongFirst-line support:strong Diagnose and resolve Tier 1 and 2 support tickets for desktops,br laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365li listrongMicrosoft Entra Azure AD:strong Administer users, groups, and access permissionsbr Support cloud identity issues such as login problems and MFA setupli listrongCustomer service:strong Provide friendly, professional support via phone, email, and on-site.br Communicate technical solutions clearly to users of all skill levelsli listrongOn-site visits:strong Travel to client offices across Scotland to resolve urgent issues, performbr maintenance, or assist with project rollouts (pool car provided)li listrongTicketing & documentation:strong Use ConnectWise PSA to log issues, track progress, andbr document resolutions. Prioritise and escalate tickets to meet SLAsli listrongSystem monitoring:strong Use tools like Ninja One RMM to monitor client systems, patchbr devices, check backups, and ensure security protocols are in placeli listrongProject support:strong Assist with IT projects including client onboarding, Office 365br migrations, network installations, and cybersecurity enhancementsli listrongKnowledge sharing:strong Contribute to our internal knowledge base and help improvebr processes for better service deliveryli ul pstrongWhat we are looking for:strongp ul liGood IT skillsbackgroundli liProblem solvingli liCan show initiativeli liAble to driveli liPrevious experience in tech or collegeUNI studiesli ul pstrongSalary: strong22,200 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9pm 5pmp pstrongWhat we offer:strongp ul listrongImmediate start:strong Were ready to welcome the right candidate right awayli listrongCompetitive pay & benefits:strong Salary based on experience, plus peoples pension,br holiday allowance (including bank holidays), and performance-based reviewsli listrongTraining & development:strong Full training on our systems and support for professionalbr growth, including certifications and workshopsli listrongVariety & challenge:strong Work across industries and technologiescloud platforms,br cybersecurity, networkingkeeping your role dynamic and rewardingli listrongSupportive culture:strong Work directly with our Managing Director and senior engineers. Webr value open communication, collaboration, and celebrating wins togetherli listrongSmall company perks:strong Autonomy, career progression, hybrid working model and abr chance to make a real impact. Plus, regular team socials and the occasional office dog visit!li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Property Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pWould you like to work for one of Scotland’s leading law firms?Harper Macleod are an award-winning legal firm who are also well renowned for our work with apprentices. We’ve won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.p pstrongOverview:strongp pWe are currently an apprentice to join our Residential Property Team in Edinburgh. You will provide various legal support to different teams within the office.p pstrongKey responsibilities:strongp ul li1st point of contact for clients who are making RP enquiries. You will triage requests, troubleshoot and escalate to another member of staff where requiredli liDevelop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client informationli liYou will be opening new cases on 3E, issuing Residential Acquisition Reports and inputting data from reports onto Solcase (a case management system)li liReceive tasks via BigHand (a digital workflow and task management platform used for delegating, tracking, and prioritising work) with regards to printingscanning requests for RP teamli liIssue Amiqus requests to clients and assisting with aspects of Anti Money Laundering complianceli liAssisting with correspondence running letters from Solcaseli liWork in collaboration with the internal finance team when running fee notesli ul pstrongSkills required:strongp ul liExcellent IT skillsli liExcellent organisational skillsli liExcellent communication skills, verbal and in writingli liAbility to prioritise and work to deadlines under pressure, often with short noticeli liAbility to use initiative and to work both independently and as part of a teamli liAttention to detail and accuracy when working with data or creating content is essentialli ul pstrongSalary:strong22,932 per annump pstrongWorking week:strong35 hours per week, Monday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liCritical illness protectionli liDiscounted conveyancing on sales and purchasesli liDiscounted eyecareli liCharity donation through payrollli liCycle to work schemeli liBuy additional leave optionli liExtra holidays at Christmasli liCSR daysli liFunding for external trainingli liRecruitment finders feeli li4pm birthday finishli liLife assuranceli liPension schemeli liAdditional discountsli ul pstrongFuture prospects:strongbr Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company.p pFuture salary will be discussed should you be offered a permanent role.p p classpf0strongspan classcf0Important information:spanstrongp p classpf0span classcf1This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.spanp p classpf0span classcf1Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.spanp p classpf0span classcf1On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.spanp p classpf0span classcf1If you are interested in starting your career and receiving a work based qualification at the same timespanstrongspan classcf0APPLY NOW!spanstrongp p classpf0emstrongspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.spanstrongemp