Supervisor Apprentice
- Location
Cheltenham - Employer
Marstons - Clock Tower Cheltenham PP - Provider
Lifetime Training - Wages
£225.00 per week - Level
Advanced Level 3 Apprenticeship - Apply by
Thursday, October 16, 2025
Opportunity Details
We're on the lookout for a Supervisor to join our team!
Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!
As Supervisor you'll: Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
* Have previous experience in a similar Supervisor or Team Leader role
* Work with wider pub management team to ensure the business runs efficiently and profitably
* Opening and closing, stocking, and cashing up
* Be a role model for customer service
* Ability to think on the spot and use your initiative
* Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Tuesday, September 16, 2025
- Thursday, October 16, 2025
- Thursday, June 26, 2025
- Thursday, October 23, 2025
Skills Required
- Able to work in fast paced environments - Initiative thinking - Friendly - Great team-worker
Qualifications Required
No previous qualifications required
Training
Marston's Academy Hospitality Supervisor Apprenticeship L3 including Functional Skills in Maths and English
Personal Qualities
We are looking for enthusiastic, committed individuals with a desire to develop and succeed. You will be required to deliver a high standard of customer service. Able to work under pressure, you must also be able to resolve any customer complaints to achieve a satisfactory outcome. You'll also ensure high standards of cleanliness whilst ensuring at all times that legal requirements are strictly adhered to. You must be able to work a minimum of 30 hours per week. You must have previous experience working in a customer focused environment. Previous supervisory experience is not necessarily required, but an engaged attitude and a passion to learn and develop your career in hospitality is a must.
Prospects
Ongoing training and development.
Other Information
If you are a parent / carer or your parent / carer would like more information on apprenticeships please email Marstons@lifetimetraining.co.uk to obtain your parent guide or visit https://partners.lifetimetraining.co.uk/marstons/register-interest/ to see the guide and register your interest in hearing about any Marstons vacancies as they become available.
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