IT Support Engineer Apprentice

Digital Support Apprentice

QA Apprenticeships

pstrongKeane Premier Group have been providing world-class in-home and live-in care across Glasgow and surrounding areas since 2008. This is a fantastic opportunity for a compassionate and caring individual to join their team.strongp pThey are looking for a friendly, confident individual who is keen to learn and develop. Full comprehensive training will be provided however the ability to communicate and use own initiative is something they are keen to see.p pYoull be in great hands! Keane Premier Groups values mean their tailored services are matched to whomever steps through their doors, and from that moment onwards, everything they do is to make their residents as comfortable as possible. They are committed to supporting the development of junior talent having taken on apprentices already within the business.p pstrongInterested? Apply today!strongp pstrongResponsibilities:strongp ul liFirst point of contact for all telephone calls, emails, and reception queries, ensuring a professional and welcoming approach. Supporting service users, families, and staff with enquiries, triaging to the appropriate person or department.li liMaintaining accurate records, filing systems, and databases in line with confidentiality and GDPR requirements on Care Planner and internal shared drives.li liAssisting with scheduling meetings via MS Teams, managing diaries on MS Outlook, and preparing documents when required through MS Word.li liAssisting with elements of recruitment through Applicant Tracking System (ATS), Recruit Genie, including screening calls, arranging interviews, and providing additional support when required. You will become a systems expert on this.li liProviding general support, including typing, scanning, photocopying, and data entry and collaborating with other areas of the business with routine tasks, ensuring efficiency and attention to detail.li liHandling incoming and outgoing mail, ensuring it is distributed or processed promptly.li liLiaising with external stakeholders and partners in a professional manner, promoting a positive image of Keane Premier Support Services.li ul pstrongDesirable skills:strongp ul liExcellent communication and interpersonal skills.li liStrong organisational skills with the ability to prioritise effectively.li liA professional, friendly, and approachable manner.li liConfidence in handling phone calls and face-to-face queries.li liGood IT literacy, including Microsoft Office (Word, Excel, Outlook).li liAbility to work independently and as part of a wider team.li liFlexibility to provide cover at more than one office when required.li ul pstrongSalary: strong18,525 per annum.p pstrongWorking hours: strong37.5 hours per week, Monday to Friday, 9am 5pm.p pstrongBenefits include:strongp ul liEarly access to a portion of your earnings with Wagestream.li liHealth Assured employee assistance programme, with 247 support via the Wisdom app and helpline access health checks, wellbeing tools, legal advice, and much more.li liFree confidential counselling sessions up to 6 structured counselling sessions via phone, online or face-to-face.li liBright Exchange, available through the Wisdom app unlock exclusive deals and discounts on a wide range of products and services.li liGift card and cinema savings through Salary Extras.li liExclusive high street discounts through the Blue Light Card.li liFree mortgage consultation with McCuster Mortgage Solutions.li liComprehensive induction and ongoing training to support your confidence and success.li li28 days holiday (pro rata).li liClear opportunities to grow, with real career progression routes to help you reach your full potential.li ul pstrongFuture prospects:strongp pUpon completion of your apprenticeship there is the possibility to continue your role at Keane Premier Group! At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Operations Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pPG Paper is a global paper solutions company headquartered in Scotland, specialising in sourcing and supplying a wide range of paper and packaging products to businesses across the world. Today, PG Paper operates in over 60 countries across Europe, Asia, North America, and beyond.p pThey are looking to recruit an enthusiastic and motivated apprentice to support their busy team. They are looking for candidates with a keen interest in working within a busy office environment learning business processes and supporting their operational teams with administration tasks.p pstrongResponsibilities:strongp ul liServe as the first point of contact for incoming calls and correspondence from clients and supplies.li liTriage enquiries and route them to the relevant departments or individuals when required.li liBecome a system expert in our core platforms: NetSuite Oracle (ERP) and Salesforce (CRM).li liMonitor stock levels on NetSuite Oracle to ensure customer orders can be fulfilled.li liMaintain and accurately update customer records on Salesforce in a timely manner, ensuring data integrity.li liConduct research to support the operational team with project and client needs.li liManage sample handling within the order management process.li liIndependently manage assigned projects aligned with skill level.li liCreate, edit, and format documents using Microsoft Office tools.li liOrganise and file both digital and physical documents in line with company procedures.li ul pstrongYou will develop skills including:strongp ul liGood communication skills, both oral and written.li liGood organisational skills.li liGood interpersonal and customer service skills.li liAn ability to work using own initiative within boundaries.li liAn ability to work effectively with people across a wide range of levels and responsibilities.li liGood team-working skills.li ul pstrongThe successful candidate will have:strongp ul liExcellent communication skills, professional and articulate as many contacts do not have English as their first language.li liBe self-motivated and able to work independently with minimum direction.li liAble to work to tight deadlines.li liStrong organisational skills with the ability to multitask.li liStrong IT skills, with a good understanding of Microsoft Office packages especially Excel.li liQualifications at National 4 and National 5 or above.li ul pstrongSalary:strong 14,722.50 per annum.p pstrongWorking hours:strong Monday to Friday, 9am 5pm.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Social Media Apprentice

QA Apprenticeships

pstrongAbout Innovate UK Business Connect:strongp pWe connect ideas, people, and communities to drive innovation that changes lives. Innovation is complex. The journey from idea to market is not straightforward and requires a diverse range of know-how, investment, market knowledge and research. Innovate UK Business Connect exists to connect innovators with new partners and new opportunities beyond their existing thinking - accelerating ambitious ideas into real-world solutions.p pThe future holds both challenges and opportunities. We are passionate about working with innovative businesses to overcome these challenges and shape the opportunities and solutions that follow. Our vision is to create a network of innovators so powerful its ideas will change the world.p pWhile business is at the heart of our work, our diverse connections span government, funders, research and the third sector. This unrivalled overview and connectivity enable us to be a trusted guide through a complex global landscape of research, development, and innovation.p pstrongOverview:strongp pReporting to the Partnership, PR and Communications Lead this role will support Reach & Engagement in creating, managing, and analysing social media content for all our system channels. br br This role provides a valuable opportunity to develop digital marketing skills and gain hands-on experience in a fast-moving public sector environment, contributing to impactful campaigns that engage diverse audiences and promote Innovate UK Business Connects initiatives and services.p pstrongResponsibilities:strongp ul liAssist in the development and execution of social media campaigns across platforms such as LinkedIn, Facebook, Instagram and TikTok.li liAssist in the creation of engaging content, including posts, graphics, videos, and stories, that align with our goals and target audiences.li liMonitor social media channels, respond to comments and messages, and engage with followers in a professional and consistent manner.li liTrack, analyse, and report on social media performance using analytics tools, identifying key metrics and areas for improvement.li liSupport the wider Reach & Engagement team with administrative tasks, including scheduling social posts, maintaining social media calendars, and support the curation of a content library.li liCollaborate with different teams to gather relevant information and develop content that highlights the organisation’s achievements, events, and services.li liAssist with delivering paid social media campaigns and advertising as required.li ul pstrongDesirable skills:strongp ul liEducation, internship, or volunteering work in a communications or marketing environment.li liBasic understanding of social media analytics tools e.g. LinkedIn Analytics and how to interpret data to improve performance.li liKnowledge of paid social media advertising and campaign management.li liExperience of content scheduling tools such as Hootsuite.li liAn interest or background in public sector communications or community engagement.li liAttention to detail and organisational skills, with the ability to manage multiple tasks and meet deadlines.li liAbility to work well both independently and as part of a team, showing flexibility and a willingness to learn.li liA proactive and creative approach to tasks, demonstrating enthusiasm for generating and developing new ideas.li liGood written and verbal communication skills, with the ability to adapt messages for different audiences.li liMicrosoft Office skills in Outlook, Word, Excel and PowerPoint.li ul pstrongIn addition, the following experience would be beneficial:strongp ul liBasic knowledge of major social media platforms (LinkedIn, Facebook, TikTok Instagram).li liSome administration experience OR criteria agreed with Apprenticeship provider.li liExperience of building effective relationships.li ul pstrongSalary:strong 23,000 per annump pstrongWorking hours:strong 37.5 hours per week, 9am to 5.30pm, Monday to Friday with an hour for lunchp pstrongBenefits:strongp pThis role provides a valuable opportunity to develop digital marketing skills and gain hands-on experience in a fast-moving public sector environment, contributing to impactful campaigns that engage diverse audiences and promote Innovate UK Business Connects initiatives and servicesp pstrongFuture prospects:strongp pUpon successful completion of your apprenticeship, there may be opportunity to grow and progress within the organisation.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp