IT Support Apprentice

IT Engineer Apprentice

QA Apprenticeships

pJem Computer Systems is a well-established IT service provider based in Cupar, Fife. We specialise in computer sales, maintenance, and support services for both businesses and private clients across the region. With decades of experience, our team is committed to delivering high-quality, reliable IT solutionseverything from system builds and refurbishing, to virus removal, network troubleshooting, and data services.p pWe pride ourselves on excellent customer care, technical expertise, and staying up to date with the latest hardware and software developments. As part of the business community at Cupar Trading Estate, we have solid facilities and strong links with local businesses, schools, and organisations.p pstrongOverview:strongp pAn exciting opportunity for someone keen to learn, grow and gain hands-on experience in a fully equipped IT workshop. You will work alongside experienced engineers and be involved in many aspects of hardware, software, and customer support.p pstrongResponsibilities:strongp ul liComputer assembly and setupli liSoftware installation and configurationli liUpgrades, repairs and virus malware removalli liTroubleshooting and diagnosticsli liData recovery, transfer and backup solutionsli liCase management and customer supportli ul pstrongWhat were looking for:strongp ul liA strong interest in IT hardware and software, willing to learn from the ground upli liA logical, methodical approach to diagnosing and solving problemsli liGood communication skills; able to explain technical issues in ways non-technical users can understandli liReliable, organised, with attention to detailli liA positive attitude, willing to take initiative and ask questionsli liAble to drive (strongessentialstrong)li ul pstrongSalary: strong17,000 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9am to 5pmp pstrongWhat youll get - company benefits:strongp ul listrongStructured apprenticeship training:strong Guided learning with skilled mentors; combination of on-the-job experience and theoretical trainingli listrongFormal qualification:strong Opportunity to gain recognised IT engineering qualificationli listrongHands-on experience:strong Exposure to a wide variety of hardware, software, and customer typesbusiness and home usersli listrongSupportive team environment:strong Work with experienced technicians, ongoing coaching and feedbackli listrongCareer progression:strong Potential to move into a junior or technician role once apprenticeship is successfully completedli listrongEmployee discount:strong On computer hardware, peripherals, and services offered by Jem Computer Systemsli listrongTools and equipment provided:strong Access to workshop tools, diagnostic software, test hardwareli listrongContributory pension, holiday entitlement:strong As per statutory requirements, plus any additional company provisionsli listrongModern workshop facilities:strong Well-equipped workspace at Cupar Business Centre; good transport linksli ul pIf you are enthusiastic, driven, and looking to build a solid foundation in IT, wed love to hear from you!p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Office Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pMcKellar Accountancy is a Paisley based company that intends to grow and establish the brand in the district as it is the founders hometown. They believe that happy staff equals better performance. All staff are valued and encouraged to develop their own skills and build personal confidence and self-esteem.p pThey are seeking a motivated and enthusiastic individual to join our team as an apprentice. In this role, you will play a crucial part in supporting our office operations, gaining hands-on experience in various aspects of accounting, and contributing to the growth of our firm. This is an excellent opportunity for someone who is looking to kickstart their career in accountancy.p pstrongResponsibilities:strongp ul liFirst responder when someone reaches out via telephone, online via email, etcli liBecoming a system expert on Chaser for credit controlli liResponsible for keeping the CRM Bright Manager up to date for this such as taxes, departments etcli liMaintain accurate and organised digital filing systemsli liUtilising Microsoft 365 Outlook to respond to internalexternal stakeholderli liWorking collaboratively to ensure documents are filed promptly and securely on our Sharepointli liAssist in preparing and submitting VAT returns accurately and on timeli liVerify data to ensure compliance with regulationsli liSupport senior accountants with bookkeeping tasks using our bookkeeping software, DEXT and become a systems expert on thisli liAssist in processing payroll for clients using our system Bright Payli liEnsure payroll calculations are precise and adhere to legal requirementsli ul pstrongRequired skills:strongp ul liStrong attention to detail and organisational skillsli liExcellent communication and interpersonal skillsli liProficiency in Microsoft Office or willingness to learn (Word, Excel, Outlook)li liAbility to learn and adapt to new accounting softwareli liA strong desire to pursue a career in accountingli ul pstrongSalary: strong15,000 per annump pstrongWorking week: strong35 hours per week, Monday to Friday, 9am 5pmstrongstrongp pstrongBenefits:strongp ul liOn-the-job training and mentorshipli liOpportunities for professional development and growth within the firmli liExposure to various aspects of accountingli liA supportive and collaborative work environmentli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

IT Infrastructure Apprentice

QA Apprenticeships

pstrongAbout us:strongp pAdvanced Water Company is a trusted omnichannel distributor specializing in unvented spares, serving national and independent merchants, contractors, and online consumers. Renowned for exceptional customer service and technical expertise, we ensure consistent quality and environmental responsibility. Our commitment to staff development, teamwork, and a healthy work environment drives our continued growth and success. We prioritize fair pay, recognition, and career progression, aiming to be the first choice for unvented spares across the UK.p pstrongOverview:strongp pA successful candidate will join the IT Team and be responsible for smoothly running and supporting the companys business systems and data. Information Systems are essential to maintaining the organisation’s productivity levels. Under the Head of IT, the successful candidate will become a critical staff member, providing primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements of second-line support. They must demonstrate teamwork and communication skills when working independently and as part of the IT team, and when working with a variety end users across all departments.p pstrongResponsibilities:strongp ul liRespond to and escalate IT Helpdesk tickets as appropriate.li liSet up and manage user accounts and company devices per IT procedures.li liMaintain and update software systems including Sage 200, Microsoft 365, and others.li liEnsure timely updates and security compliance across all devices.li liManage IT inventory and maintain accurate documentation.li liOperate with integrity and assess cross-departmental impact of IT changes.li ul pstrongRequired skills:strongp ul liStrong interest in technology and ability to self-manage tasks.li liFamiliarity with Windows 1011 and Microsoft Office applications.li liWillingness to learn business processes and systems.li liTeam-oriented with effective communication and support skills.li liHigh integrity, ownership and problem-solving mindset.li liPatient and clear communicator with colleagues and customers.li ul pstrongAdditionally, the following experience would be beneficial:strongp ul liBasic knowledge of Microsoft SQL, HTML, CSS, or IT networks.li liQuick learner with new systems and technologies.li liExperience or interest in business software and infrastructure.li liUnderstanding of IT security and data protection principles.li liExposure to device management tools like Microsoft Intune.li liAbility to contribute to documentation and process improvement.li liUK driving licence and own vehicle, due to the location of the office.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong8:30am to 5pm.p pstrongBenefitsstrongp ul liCompany pension scheme.li li28 days annual holiday.li liCompany paid healthcare cash plan scheme.li liCompany social events.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp