Digital Marketing Apprentice

Digital Operations Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pPG Paper is a global paper solutions company headquartered in Scotland, specialising in sourcing and supplying a wide range of paper and packaging products to businesses across the world. Today, PG Paper operates in over 60 countries across Europe, Asia, North America, and beyond.p pThey are looking to recruit an enthusiastic and motivated apprentice to support their busy team. They are looking for candidates with a keen interest in working within a busy office environment learning business processes and supporting their operational teams with administration tasks.p pstrongResponsibilities:strongp ul liServe as the first point of contact for incoming calls and correspondence from clients and supplies.li liTriage enquiries and route them to the relevant departments or individuals when required.li liBecome a system expert in our core platforms: NetSuite Oracle (ERP) and Salesforce (CRM).li liMonitor stock levels on NetSuite Oracle to ensure customer orders can be fulfilled.li liMaintain and accurately update customer records on Salesforce in a timely manner, ensuring data integrity.li liConduct research to support the operational team with project and client needs.li liManage sample handling within the order management process.li liIndependently manage assigned projects aligned with skill level.li liCreate, edit, and format documents using Microsoft Office tools.li liOrganise and file both digital and physical documents in line with company procedures.li ul pstrongYou will develop skills including:strongp ul liGood communication skills, both oral and written.li liGood organisational skills.li liGood interpersonal and customer service skills.li liAn ability to work using own initiative within boundaries.li liAn ability to work effectively with people across a wide range of levels and responsibilities.li liGood team-working skills.li ul pstrongThe successful candidate will have:strongp ul liExcellent communication skills, professional and articulate as many contacts do not have English as their first language.li liBe self-motivated and able to work independently with minimum direction.li liAble to work to tight deadlines.li liStrong organisational skills with the ability to multitask.li liStrong IT skills, with a good understanding of Microsoft Office packages especially Excel.li liQualifications at National 4 and National 5 or above.li ul pstrongSalary:strong 14,722.50 per annum.p pstrongWorking hours:strong Monday to Friday, 9am 5pm.p pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Technician Apprentice

QA Apprenticeships

pstrongAbout Computer Angels:strongp pComputer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they’ve provided help with installations, repairs, virus removal, networking, data recovery, and moreboth remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a no fix no fee guarantee.p pstrongOverviewstrongp pWe are seeking an enthusiastic IT Technician Apprentice to join our retail computer repair shop. This role offers hands-on experience in diagnosing and repairing consumer and business IT equipment, while also supporting clients with Microsoft 365 administration. The apprentice will gain practical skills in both technical repair and cloud service management, with full training provided.p pstrongResponsibilitiesstrongp ul liAssist with diagnosing hardware and software issues on desktops, laptops, and mobile devices.li liSupport in carrying out repairs including component replacements, upgrades, and system rebuilds.li liHelp maintain accurate job records and manage ticketing systems.li liProvide friendly and professional front-desk support to walk-in customers.li liSupport stock management and basic workshop organisation.li liAssist with client onboarding to Microsoft 365, including account setup and licensing.li liLearn to manage users, groups, and permissions within Microsoft 365.li liHelp troubleshoot common email, Teams, and OneDrive issues.li liSupport security administration including MFA, password resets, and compliance checks.li liShadow senior staff in resolving client tickets and projects.li ul pstrongDesirable skills:strongp ul liPassion for technology, problem-solving, and helping people.li liStrong interest in both hardware repair and cloud services.li liGood communication and customer service skills.li liWillingness to learn new systems and follow technical procedures.li liOrganised, reliable, and able to follow health and safety guidelines.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong9am 5:30pm.strong strongp pstrongBenefitsstrongp ul liOpportunity to gain industry-recognised certifications (e.g., CompTIA, Microsoft 365 Fundamentals).li liHealth and wellness programs.li liCompany pension scheme.li liPrivate medical insurance.li liLife insurance.li liCycle to work scheme.li liEmployee mentoring.li liReferral program.li liFinancial planning services.li liEmployee discounts.li ul pstrongFuture prospects:strongp pThis apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualificationsp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pMJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing team. In this hands-on role, youll be the first point of contact for clients and helping them keep their IT systems running smoothly. Youll troubleshoot a wide range of technical issuesfrom hardware and software to cloud servicesvia our service desk located at Nether Dallachy and on-site visits across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day you might be configuring Microsoft 365, the next installing a firewall or assisting with a network rollout. Youll receive full training on our internal systems (including ConnectWise PSA) and work closely with our senior engineers to deliver outstanding service.p pstrongResponsibilities:strongp ul listrongFirst-line support:strong Diagnose and resolve Tier 1 and 2 support tickets for desktops,br laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365li listrongMicrosoft Entra Azure AD:strong Administer users, groups, and access permissionsbr Support cloud identity issues such as login problems and MFA setupli listrongCustomer service:strong Provide friendly, professional support via phone, email, and on-site.br Communicate technical solutions clearly to users of all skill levelsli listrongOn-site visits:strong Travel to client offices across Scotland to resolve urgent issues, performbr maintenance, or assist with project rollouts (pool car provided)li listrongTicketing & documentation:strong Use ConnectWise PSA to log issues, track progress, andbr document resolutions. Prioritise and escalate tickets to meet SLAsli listrongSystem monitoring:strong Use tools like Ninja One RMM to monitor client systems, patchbr devices, check backups, and ensure security protocols are in placeli listrongProject support:strong Assist with IT projects including client onboarding, Office 365br migrations, network installations, and cybersecurity enhancementsli listrongKnowledge sharing:strong Contribute to our internal knowledge base and help improvebr processes for better service deliveryli ul pstrongWhat we are looking for:strongp ul liGood IT skillsbackgroundli liProblem solvingli liCan show initiativeli liAble to driveli liPrevious experience in tech or collegeUNI studiesli ul pstrongSalary: strong22,200 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9pm 5pmp pstrongWhat we offer:strongp ul listrongImmediate start:strong Were ready to welcome the right candidate right awayli listrongCompetitive pay & benefits:strong Salary based on experience, plus peoples pension,br holiday allowance (including bank holidays), and performance-based reviewsli listrongTraining & development:strong Full training on our systems and support for professionalbr growth, including certifications and workshopsli listrongVariety & challenge:strong Work across industries and technologiescloud platforms,br cybersecurity, networkingkeeping your role dynamic and rewardingli listrongSupportive culture:strong Work directly with our Managing Director and senior engineers. Webr value open communication, collaboration, and celebrating wins togetherli listrongSmall company perks:strong Autonomy, career progression, hybrid working model and abr chance to make a real impact. Plus, regular team socials and the occasional office dog visit!li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp