IT Helpdesk Support Apprentice

ICT Technician Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pOasis Academies exists to provide a rich and balanced educational environment which caters for the whole person - academically, vocationally, socially, morally, spiritually, physically, emotionally and environmentally. Our task is to serve our students as well as to provide a learning hub for the entire community. In this way we will raise aspirations, unlock potential and work to achieve excellence through encouraging a can do culture which nurtures confident and competent people.p pstrongOverview:strongp pOasis are keen to recruit a pro-active ICT Technician Apprentice with a can-do, mature attitude towards their work. You will be required to undertake a variety of tasks and gain all round experience within a busy technical environment.p pstrongResponsibilities:strongp ul liEnsure the smooth running of ICT systems to facilitate teaching, learning, administration and leadership.li liTo allow the effective use of ICT by teaching staff, admin staff, leadership and students and to improve both their understanding of ICT and their experience of its use.li liTo provide remote and face to face technical support in line with the academys ICT support service definition.li liTo support pupils and staff in the appropriate use of ICT, through advice or training.li ul pstrongRequired skills:strongp ul liAn IT technical background.li liEvidence of being a good communicator.li liEnthusiastic approach to customer service.li liGood technical skills.li liStrong audio visual skills.li liStrongly task-drivenmulti-tasking.li liGood oral and written communication skills.li liSelf-motivated.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website.strongp pstrongWorking hours: strong37 hours per week.p pstrongBenefits:strongp ul liWe offer a strong continuous professional development programme - if we see potential in your future, we want to help you grow with the academy and develop yourself in the direction you aspire to go.li liWe are supportive of our staff and want you to feel like you are coming to work with family.li liThere are opportunities to learn from and network across the Oasis trust.li liWe are on a journey together and offer exciting opportunities for our staff to contribute and show leadership.li liSupport staff are offered a generous annual leave allowance and a competitive pension, with defined benefits and life cover.li liOur results are impressive, and our staff and students have the positive relationships necessary to help make that happen.li liOur community engagement is second to none.li ul pstrongFuture prospects:strongp pFull-time employment opportunities upon completion of the apprenticeship. Opportunities to learn new skills and get involved with other areas of the business.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Estimates Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCircet UK is a world major player of the fast-growing global telecommunications industry. With operations in 13 countries in Europe, North Africa and America, they serve leading telecom service providers, manufacturers, and governments. They also have a proven track record of successfully supporting apprentices and kickstarting them in their careers.p pThey arecurrently recruiting for an apprentice to complement their existing team.p pstrongResponsibilities:strongp ul liIssue and validate work orders to ensure tasks are deliverable within the timescales.li liResponsible for taking information from Aurora to maintain the management information system (MIS).li liProviding sub-contractors accurate noticing information via Aurora.li liContribute to the health and safety of our field staff by providing accurate information about other utilities in the vicinity of our excavation works.li liProvide status reporting to assist with financial reporting, planning and monthly P&Ls.li liAnalyse all utility prints to identify by their colours, the voltages and pressures of cables and pipelines in the vicinity of excavation worksli liIssue work orders.li liEffectively manage and document any issues raised, ensuring these are dealt with.li ul pstrongWhat do they need from you?strongp ul liExcellent communication, interpersonal, organisational & planning skills.li liEffective time management skills.li liAbility to work individually and as part of a team.li liProven ability to work effectively without direct supervision is essential.li ul pstrongSalary:strong21,000 per annum.p pstrongWorking hours:strongp p40 hours per week, Monday to Friday, 8am 5pm with 1 hour lunch break.p pstrongBenefitsstrongp ul li25 days annual leave plus bank holidays.li liPension scheme.li liHoliday purchase scheme.li liLife Assurance.li liExcellent career progression opportunities.li ul pstrongFuture career progression:strongp pYour performance will be reviewed upon completion of your apprenticeship programme.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

IT Helpdesk Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pSince 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each clients needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently.p pstrongOverview:strongp pAs an IT Helpdesk Support Apprentice at Smart IT, youll play a key role in supporting our clients IT infrastructure and applications. This role will expose you to a wide variety of technologies, from networking and hardware to cloud applications, giving you a solid understanding of how our customers operate and the critical role technology plays in their business success.p pWorking as part of a collaborative and skilled team, youll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. Youll receive hands-on training, mentoring, and support, enabling you to develop both your technical expertise and your customer service skills.p pYou will work towards industry-recognised IT qualifications as part of your apprenticeship, alongside gaining valuable on-the-job experience. This is an excellent opportunity to build a strong foundation for a career in IT support.p pstrongResponsibilities:strongp ul listrongResolving queriesstrong Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system.li listrongProblem solvingstrong Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions.li listrongProviding technical assistancestrong Support end-users with day-to-day IT challenges, including software, hardware, and network queries.li listrongMaintaining ICT equipmentstrong Perform routine checks and maintenance on computers, printers, networking devices, and other IT assets.li listrongInstalling and configuring hardwarestrong Set up desktops, laptops, peripherals, and associated software for new and existing users.li listrongResolving faultsstrong Investigate and fix issues such as connectivity problems, application errors, and hardware malfunctions.li listrongUpgrading or replacing equipmentstrong Assist with rolling out upgrades, replacing outdated hardware, and ensuring systems remain secure and efficient.li listrongDocumentationstrong Accurately record support requests, solutions, and asset information to maintain up-to-date records.li ul pstrongDesired skills:strongp ul liStrong communication skills able to explain technical issues in a clear and friendly manner.li liGood IT knowledge a basic understanding of computer systems, hardware, and software.li liLogical thinking and strong problem-solving skills.li liAbility to work well both independently and as part of a team.li liA proactive and customer-focused approach.li liWillingness to learn and adapt to new technologies.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p9am - 5.30pm.p pstrongBenefits:strongp ul liHands-on experience with a variety of technologies.li liSupportive, friendly team environment.li liOpportunities to develop both technical and professional skills.li liClear progression pathways within the company.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you may have the opportunity to secure a full-time position with Smart IT as a First Line or Second Line Engineer. This comes with a competitive salary, further training opportunities, and excellent career progression prospects.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp