GetMyFirstJob | IT & Hardware Apprentice in Essex
Employer Logo

IT & Hardware Apprentice

Why join It’s Lolly?

Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.

We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.

Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.

Overview:

The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves…

Location
Essex
Employer
QA Apprenticeships
Provider
QA
Wages
£8.17 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Monday, November 3, 2025

Opportunity Details

Why join It’s Lolly?

Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.

We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.

Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.

Overview:

The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves learning to build systems using the Lolly software, preparing hardware for installations, ensuring compliance documentation is completed, managing repairs and maintenance, controlling inventory, and managing courier dispatches.

Responsibilities:

  • POS system configuration: Configure systems according to client specifications.
  • Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems.
  • Account management: Support the setup and maintenance of customer and vendor accounts within the POS system.
  • Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders.
  • Hardware preparation: Prepare hardware for installations, including setup and testing.
  • Compliance documentation: Ensure all compliance documentation is accurate and up-to-date.
  • Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware.
  • Inventory control: Help manage inventory levels and ensure timely restocking of necessary components.
  • Courier dispatches: Manage courier dispatches for hardware deliveries and returns.

Desirable skills:

  • Knowledge of Microsoft Office Suite, especially Excel.
  • Basic understanding of software and hardware concepts.
  • Excellent problem-solving abilities and attention to detail.
  • Willingness to learn and adapt to new technologies and processes.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Entry requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information please visit the UK ENIC website.

Working hours: 42.5 hours per week.

Benefits:

  • Pension scheme.
  • Holiday increase with service.
  • Work events, socials etc.
  • Personal healthcare.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Full Time 42.50 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Monday, October 6, 2025
Apply by
Monday, November 3, 2025
Interviews
Monday, October 6, 2025
Start date
Monday, October 6, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274638)

Opportunities

Advanced Level 3 Apprenticeship
Employer Logo

IT Apprentice

QA Apprenticeships

pstrongAbout Churchill:strongp pWe are the people that bring you experts in soft FM services who are committed to enhancing spaces to enrich lives.p pOur brands are trusted by thousands of organisations across the UK to clean, secure and enhance workplaces, education environments, public transport, leisure destinations, open spaces and the critical links that keep our country running. As Churchills group of specialist business continues to grow, we stay true to our foundations of local service delivery, agility, and flexibility, and listening to what our customers want. This is embedded in our belief that to deliver the best service for our clients and partners real expertise and knowledge is needed.p pOur sibling brands deliver facilities services in the cleaning, security, water hygiene, housing and guest services sectors offering each market a comprehensive solution for their needs.p pstrongOverview:strongp pWe are seeking a motivated and enthusiastic IT Apprentice to join our 1st Line Support team. This is an exciting opportunity for someone looking to start a career in IT, gaining hands-on experience while working towards a nationally recognized qualification. You’ll play a key role in supporting end users, helping to resolve IT issues, and ensuring smooth day-to-day operations.p pstrongYoull be responsible for:strongp ul liThe first point of contact for IT support via phone, email and ticketing system.li liLog, categorise and prioritise incoming support requests accurately.li liTroubleshoot and resolve basic hardware, software and network issues.li liAssist with setting up and configuring PCs, laptops, mobile devices and peripherals.li liEscalate more complex issues to the internal Support team where appropriate.li liPerform routine maintenance tasks such as password resets and user account management.li liMaintain accurate records and documentation of support tasks and resolutions.li liSupport the onboarding and offboarding process of staff by setting up or deactivating IT accounts and equipment.li liParticipate in training and development activities as part of the apprenticeship.li liFollow all company policies and procedures, including data protection and security best practices.li ul pstrongAbout you:strongp ul liYou’re someone whos curious about how things work and love solving problems.li liYou might already enjoy helping friends or family with their tech issues, and youre keen to turn that interest into a career.li liYoure reliable, eager to learn, and not afraid to ask questions.li liYou thrive in a team setting but can also take initiative when needed.li liMost of all, you care about doing a good job and delivering a great experience to the people you support.li ul pstrongRequired skills:strongp ul liKeen interest in IT and technology.li liWillingness to learn and develop skills.li liGood communication skills, both written and verbal.li liA helpful and patient attitude with a customer-focused approach.li liBasic knowledge of Microsoft Windows and Office applications.li liGood problem-solving abilities and attention to detail.li liAbility to work as part of a team and take direction.li ul pstrongIn addition, the following experience would be beneficial:strongp ul liSome experience with IT (e.g., through school, personal projects, or work experience).li liFamiliarity with common IT systems such as Active Directory or Office 365.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp pThe team work on a 9-day rota over 2 weeks, so they get a day off every fortnight. 75 hours over 2 weeks, between 8am 5:30 on a rota.p pstrongBenefits:strongp pWe believe in rewarding talent and creating a workplace where everyone feels valued. Heres what youll get:p ul listrongEmployee ownershipstrong You are part of our success!li listrong247 GP access, plus mental health, wellness, financial, and legal support.strongli listrongTwo paid volunteering days per yearstrong Give back to a cause that matters to you.li listrongExclusive perks and discountsstrong More than 250 deals available.li listrongOngoing training and developmentstrong From apprenticeships to leadership programs.li listrongWellbeing, diversity & inclusionstrong Our Mosaic Committee and Mental Health First Aiders are leading the way.li listrongRecognition and rewardsstrong Celebrating our shining stars all year round.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

category
IT quality and testing professionals
currency_pound
7.21 per hour
place
Perth and Kinross
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 27 October 2025 event_availableClose Date: 24 November 2025
Discover
Advanced Level 3 Apprenticeship
Employer Logo

Office Support Apprentice

QA Apprenticeships

pstrongJoin the Rite Home team and level up your career in property!strongp pWere not your average property company. At Rite Home, were a squad of experts from the worlds of estate agency, property management, and financial services, all coming together to create something next-level. Were all about building long-term relationshipsmany of our clients are more like friends. They trust us to manage and grow their property portfolios because we always put them first.p pstrongWhy work with us?strongp ul listrongAward-winningstrong: Were aemGold emaward-winning company (British Property Awards 2020-2021)so you know were serious about quality.li listrongGenuine connectionsstrong: Were all about building real, lasting relationships with both clients and team members.li listrongGrowth & opportunitystrong: As we grow, we want you to grow with us. Youll have the chance to move up to a property management role in just a couple of years.li ul pstrongWhats the opportunity?strongp pWere looking for anOffice Support Apprentice to join our team and dive into the world of property. This is the perfect chance to learn, grow, and start your career in an industry thats always evolving.p pstrongWhat youll be doingstrong:p ul listrongMaster the techstrong: Get hands-on with our in-house software, SME, and become the go-to person for internal systems.li listrongBe the hubstrong: Youll be the contact point for colleagues and clients, responding to viewing requests, booking appointments, and managing calendars.li listrongGet digitalstrong: Learn to use Signable to create and send tenancy documents online. Track when theyre signed and manage them in our system.li listrongStay connectedstrong: Take client calls, host meetings via Microsoft Teams, and update our website with the latest info.li listrongManage the detailsstrong: Help with tenant applications and make sure client files are always up to date.li ul pstrongWhat were looking forstrong:p ul liA tech-savvy individual whos ready to dive into the digital side of property.li liYouve got killer organization skills and attention to detail.li liCustomer service experience (even if its just handling calls) is a plus!li liYoure eager to learn and bring positive vibes to the team.li ul pstrongRequirementsstrong:p pA full driving license and your own car would be a bonus (but if youre working on getting it, no worrieswere flexible!).p pstrongSalarystrong: 14,000 per annum.p pstrongWorking hoursstrong: 35 hours a week, 9am - 5pm, Monday to Friday.p pstrongPerksstrong:p ul liAwesome transport links.li liChill, supportive work environment.li liThe chance to level up to a property management role in a year or two.li ul pstrongReady to take the first step in your property career? Apply today and join a team thats making waves!strongp pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

category
Business & Administration
currency_pound
6.73 per hour
place
Essex
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 06 October 2025 event_availableClose Date: 03 November 2025
Discover
Advanced Level 3 Apprenticeship
Employer Logo

Digital Records Management Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pWould you like to work for one of Scotland’s leading law firms?Harper Macleod are an award-winning legal firm who are also well renowned for our work with apprentices. We’ve won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.p pstrongOverview:strongp pAs part of the Operations team you will provide Records Management assistance to users across all departments and offices. While the role is based within the Glasgow office, some project work may require attendance at our other offices across Scotland.p pstrongResponsibilities:strongp ul li1supstsup point of contact for internal HM staff who need support regarding records. You will triage requests, troubleshoot and escalate to the Records Managers where necessaryli liBecome a superuser of iManage (a document and email management system)strong strongwhere you will store, organise, and retrieve case files, contracts, and other legal documentsli liGather and implement requests from colleagues and Partners via MS Outlookli liDevelop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client informationli liSupport the Records Manager in the delivery of Records Management projects, including the audit, review and destruction of legacy recordsli ul pstrongRequired skills:strongp ul liExperience of office environment, legal environment preferredli liIT skills including MS Office and Outlookli liExcellent administrative and organisational skillsli liExcellent communication skills both verbal and writtenli liAbility to prioritise and work to deadlinesli liAttention to detailli ul pstrongSalary:strong22,932 per annump pstrongWorking week:strong35 hours per week, Monday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liCritical illness protectionli liDiscounted conveyancing on sales and purchasesli liDiscounted eyecareli liCharity donation through payrollli liCycle to work schemeli liBuy additional leave optionli liExtra holidays at Christmasli liCSR daysli liFunding for external trainingli liRecruitment finders feeli li4pm birthday finishli liLife assuranceli liPension schemeli liAdditional discountsli ul pstrongFuture prospects:strongbr Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company.p pFuture salary will be discussed should you be offered a permanent role.p p classpf0strongspan classcf0Important information:spanstrongp p classpf0span classcf1This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.spanp p classpf0span classcf1Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.spanp p classpf0span classcf1On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.spanp p classpf0span classcf1If you are interested in starting your career and receiving a work based qualification at the same timespanstrongspan classcf0APPLY NOW!spanstrongp p classpf0emstrongspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.spanstrongemp

category
Business & Administration
currency_pound
11.03 per hour
place
Manchester
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 14 October 2025 event_availableClose Date: 11 November 2025
Discover

QA

Copilot chat

Chat with Career Advisor