IT & Hardware Apprentice
Why join It’s Lolly?
Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.
We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.
Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.
Overview:
The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves…
- Location
Essex - Employer
QA Apprenticeships - Provider
QA - Wages
£8.17 per hour - Level
Advanced Level 3 Apprenticeship - Apply by
Monday, November 3, 2025
Opportunity Details
Why join It’s Lolly?
Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care.
We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.
Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.
Overview:
The IT & Hardware Apprentice will assist in configuring and maintaining both the software and hardware components of our POS systems. This role involves learning to build systems using the Lolly software, preparing hardware for installations, ensuring compliance documentation is completed, managing repairs and maintenance, controlling inventory, and managing courier dispatches.
Responsibilities:
- POS system configuration: Configure systems according to client specifications.
- Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems.
- Account management: Support the setup and maintenance of customer and vendor accounts within the POS system.
- Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders.
- Hardware preparation: Prepare hardware for installations, including setup and testing.
- Compliance documentation: Ensure all compliance documentation is accurate and up-to-date.
- Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware.
- Inventory control: Help manage inventory levels and ensure timely restocking of necessary components.
- Courier dispatches: Manage courier dispatches for hardware deliveries and returns.
Desirable skills:
- Knowledge of Microsoft Office Suite, especially Excel.
- Basic understanding of software and hardware concepts.
- Excellent problem-solving abilities and attention to detail.
- Willingness to learn and adapt to new technologies and processes.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Working hours: 42.5 hours per week.
Benefits:
- Pension scheme.
- Holiday increase with service.
- Work events, socials etc.
- Personal healthcare.
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!
Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Monday, October 6, 2025
- Monday, November 3, 2025
- Monday, October 6, 2025
- Monday, October 6, 2025
Opportunities
Digital Marketing Apprentice
QA Apprenticeships
pstrongWhy Innovative Partners?strongp pInnovative Partners offer bespoke advice and support, helping businesses grow sustainability and to achieve their full potential. Their goal is to empower business owners by unlocking the funding they need to innovate, expand, and achieve long-term success.p pInnovative Partners are looking to expand their digital team by recruiting a Digital Marketing Apprentice! This apprentice will work towards an SCQF Level 7 qualification based in their Aberdeen office.p pstrongResponsibilities:strongp ul liDevelop and deliver marketing campaigns across digital and traditional channels, aligned with the companys growth objectives.li liCreate and manage content for social media, website, email marketing, and other communication platforms.li liSupport the planning and execution of events, exhibitions, and networking opportunities.li liMonitor and report on the effectiveness of marketing activities, providing insights and recommendations for improvement.li liWork with external agencies, designers, and partners where required to deliver marketing collateral.li liMaintain and update the companys CRM and mailing lists to support targeted communications.li liAssist in the development of case studies, client testimonials, and thought leadership pieces.li liEnsure all marketing materials align with the Innovative Partners brand, tone, and values.li ul pstrongWhat do they need from you?strongp ul liSomeone eager to learn.li liA motivated individual.li liSomeone reliable.li liA passion for marketing.li ul pstrongSalary:strong 20,000 - 25,000 per annum.p pstrongWorking hours:strong Monday to Friday, 8:30am 5:30pm.p pstrongBenefits:strongp ul liDiscountsoffers withour group companies (15 off Edinburgh Street Food).li liPension scheme.li liGym membership.li ul pstrongFuture prospects:strongp pPotential of a full-time role on completion.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 7.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp
IT Helpdesk Support Apprentice
QA Apprenticeships
pstrongKickstart your tech career with Brightskye!strongp pAre you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice!p pstrongTwo positions are available, with an immediate start!strongp pstrongWhy Brightskye?strongbr At Brightskye, we’re passionate about using technology to power innovation and make a real difference for our clients. As part of our team, youll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available.p pstrongWhat youll be doing:strongp ul liActing as the first point of contact for customers for IT issues from forgotten password to printer meltdowns to connectivity issues!li liSpeaking with customers over the phone or email.li liHelping set-up and configure hardware and software.li liLearning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment.li liMonitoring customers servers, internet connections and back-up systems.li liLearning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd.li ul pstrongWhat were looking for:strongp ul liA keen interest in IT and a love for solving problems.li liGreat communication skills and a positive can-do attitude.li liAn appetite for technology advancements.li ul pstrongSalary:strong16,000 - 17,000 per annum.p pstrongWorking week:strong35 hours a week, Monday to Friday, 9am - 5pmp pstrongWhat youll get:strongp ul liA nationally recognised Modern Apprenticeship.li liReal hands-on experience with the latest tech.li liA personal mentor and a friendly team to back you up.li li31 days of annual leave.li liEmployee pension.li ul pstrongFuture prospects:strongbr 90 of QA apprentices secure permanent employment after completing their apprenticeship: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp
IT Service Desk Apprentice
QA Apprenticeships
pstrongEmployer description:strongp pExtech Cloud is a forward-thinking IT managed service provider (MSP) and Microsoft Solutions Partner based in Burgess Hill, West Sussex. Specialising in proactive IT support, cloud transformation, cybersecurity and modern workplace solutions, Extech Cloud helps small to mid-sized businesses across the South of England streamline their operations and embrace digital change. Their services include Microsoft 365 optimisation, Azure cloud solutions, VOIP telephony and robust data protection strategies tailored to each clients needs.p pWhat sets Extech Cloud apart is their people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation and continuous improvement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology.p pstrongOverview:strongp pWe are looking for an eager candidate to join us as an apprentice to support the current Service Desk team as we grow our customer base. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Level 3 apprenticeship eventually leading to Microsoft and Azure certifications.p pstrongResponsibilities:strongp ul liLogging and triaging tickets (phoneemail)li liNew laptopdesktop setupsli li1supstsup line support ticketsli liWorkbench jobsli liIT documentationli ul pstrongDesirable skills:strongp ul liSelf-motivated with the ability to get on well with customersli liHave a confident and professional approach to their workli liHave a commitment to learning new processesli liGood interpersonal skillsli liGood team playerli liThe ability to prioritise work loadsli liEffective communication and interpersonal skillsli liAbility to adapt to changing priorities and work effectively in a fast-paced environmentli liUK driving licence (strongessential)strongli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p40 hours per week, Monday to Friday 9am - 6pm with 1 hour lunch break.p pstrongBenefits:strongp ul liSeveral social events each year including, summer party, Christmas meal, charity events including things such as footgolf and quiz nightsli liTickets to the 1901 club at Brighton and Hove Albion are raffled off to the team each seasonli liLoyalty bonus scheme after 5 yearsli liCycle to work schemeli liEmployment assistance programmeli liPaid for Microsoft exams (Incentivised with Amazon vouchers)li li20 days paid leave public holidays. Additional incremental leave for length of service up to 5 days.li li2 days extra holiday on or around your birthdayli liXmas and Easter giftsli liPension contributionli ul pstrongFuture prospects:strongp pYou will be working with the Service Desk team, overseen by the Manager and Senior Engineer supporting a large number of customers and grow solid skills to become a fully trained Cloud Engineer. We are hopeful that if we are the right fit for one another, a full time role may be available for you after the apprenticeship so we continue to grow your skills and our teams capacity.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp
QA
Start your career journey with QA Apprenticeships. Discover your potential in the data, digital, and tech industries with a QA apprenticeship, mastering the skills and technologies that employers are seeking today.