IT Support Engineer Apprentice

Dev Ops Apprentice

QA Apprenticeships

pstrongThe Scottish Fire and Rescue Servicestrong(SFRS)isthe largest fire and rescue service in the UK and the fourth largest in the world. Our Firefighters are at the heart of our communities and work in what can be unpredictable, but most certainly an exciting and rewarding role.p pOur frontline is supported by a hardworking team of non-uniformed staff, from accountants and ICT specialists to cooks and technicians, without whom we could not function.p pstrongOverview:strongp pWe are looking for a Dev Ops Apprentice and the aim of this role is to contribute to the software development of Web and Desktop systems within Scottish Fire and Rescue Service (SFRS). Working closely with the DaTS Business Services Team across the entire software development lifecycle of SFRS DaTS systems and with the solution design and delivery teams.p pstrongThis role can be based in any of the following locations: Inverness, Dundee, Johnstone, Cambuslang and Newbridge. There will be an assessment centre day held on the 30th of October at Headquarters Westburn Dr, Cambuslang, Glasgow G72 7NAstrongp pstrongResponsibilities:strongp ul liLearn how to review and investigate reported bugs and user issuesli liLearn how to patch, test and maintain web and desktop applications, database systems and software application environmentsli liLearn how to design and build large scale software systems that are reliable, secure and meet user requirementsli liInvolvement in Investigation and remediation of reported issues, bug fixing and testing, planned software system maintenance and upgradespatching, technical design elements of new systems, testing and preparing software for release management and software configuration and security best practicesli liProduce technical documentation and user guides for developed systemsli liAttend all training and development activities as required, and complete all necessary studies and qualifications to achieve the Diploma in Digital Applications Support SCQF Level 6 progressing onto Diploma Digital Technology: Software Development SCQF level 8li ul pstrongYou will need the following skills:strongp pstrongEssential:strongp ul liNational 4 Maths and English or equivalentli liHigher computing or equivalentli liConfident, enthusiastic, self-motivated and a drive to success in DaTSli liProactive attitude to problem solving and shows enthusiasm for learning new skillsli liAbility to work in a fast paced environmentli liA good team player and can also add value working independentlyli liExcellent oral and written communication skillsli liUndertakes work with honesty and integrityli liWell organised and methodical, operating with pace, enthusiasm and creativityli ul pstrongDesirable:strongp ul liNational 5 Maths and English or equivalentli liA clear desire for a career in DaTSli liA knowledge of software development and codingli liDriving licence willingness to travel across Scotland to meet the business needs of the national Serviceli ul pstrongSalary: strong22,129 per annump pstrongWorking hours: strongMonday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liA competitive salary and attractive pension schemeli liA range of excellent family friendly policies including those that promote a work life balanceli liAccess to a wide range of employee benefitsli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

Digital Audit Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pHey there! Were Manpower, a global leader in recruitment for over 70 years. Were teaming up with a top IT client in Erskine, and were looking for enthusiastic young people like you to join our team as apprentices. This is your chance to learn new skills and start an amazing career!p pstrongOverview:strongp pAs part of the Enterprise Solutions Audit team, you will learn how to manage and track the lifecycle of enterprise IT infrastructure such as servers, networks, and storage solutions. You will ensure accurate data capture and lifecycle tracking of all components within Microsoft Dynamics 365, supporting compliance, asset management, and operational transparency.p pstrongResponsibilities:strongp ul liAct as the first point of contact for the Testing team, receiving IT assets and initiating the audit process.li liAudit all enterprise servers, networks, and storage assets across business deployments, ensuring accurate data capture.li liInput and maintain detailed records in Dynamics 365 & Microsoft Excel, ensuring full traceability of all IT parts and components.li liUse the Warehouse Management System to track and move IT assets across different business areas.li liEscalate asset retirement cases to business stakeholders, enabling them to report findings and retirement reasons back to the client.li liCollaborate with technical and financial teams to validate asset configurations and deployments.li liMonitor the entire IT asset lifecycle, including acquisition, deployment, maintenance, and retirement, ensuring compliance and operational transparency.li liIdentify discrepancies within asset records and take corrective actions to maintain data integrity.li ul pstrongDesirable skills:strongp ul liExcellent attitude to work.li liCompliant timekeeping and attendance.li liInterest or experience in working with computer program languages.li liStrong problem-solving skills.li liAnalytical learner and process driven.li ul pstrongSalary:strong 19,500 per annum.p pstrongWorking hours:strong Monday to Friday, 8am - 4pm.p pstrongBenefits:strongp ul liGenerous holidays:28 days holiday per year.li liFree onsite parking.li liFree teacoffeesoft drinks.li liFree onsite gym.li liOnsite caf.li liPension scheme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Service Desk Apprentice

QA Apprenticeships

pstrongThe Scottish Fire and Rescue Servicestrong(SFRS)isthe largest fire and rescue service in the UK and the fourth largest in the world. Our Firefighters are at the heart of our communities and work in what can be unpredictable, but most certainly an exciting and rewarding role.p pOur frontline is supported by a hardworking team of non-uniformed staff, from accountants and ICT specialists to cooks and technicians, without whom we could not function.p pstrongOverview:strongp pWe are looking for a Service Desk Apprentice and the aim of this role is to provide a high quality and customer focused first line support service to all end users. Working with the DaTS Service Desk in receiving, analysing, prioritising, recording, documenting, monitoring, assisting in the management of, and actively resolving end user service requests, fault reports and IT-related job or equipment requests, via the departments IT Service Management (ITSM) system. You will escalate incidents when considered appropriate in order to maintain SLA expectations.p pstrongThis role can be based in any of the following locations: Inverness, Dundee, Johnstone, Cambuslang and Newbridge. There will be an assessment centre day held on the 30th of October at Headquarters Westburn Dr, Cambuslang, Glasgow G72 7NA. strongp pstrongResponsibilities:strongp ul liLearn how to provide first line technical support on all IT related matters using diagnostics and remote control toolsli liCommunicate with users keeping them informed of incident progressli liMaintain accurate records and reporting information on the level of faults and requests, ensuring correct categorisation and priorityli liWork with service providers (internal and external) to support SFRS DaTS systemsli liWorking with the DaTS Service Desk colleagues to define and maintain a knowledge database by amending and creating documents under the approval of the Senior Service Desk Analystli liAttend all training and development activities as required, and complete all necessary studies and qualifications to achieve a Diploma in Digital Applications Support SCQF Level 6, progressing onto Diploma in Digital Technology IT Support SCQF Level 8li ul pstrongYou will need the following skills:strongp pstrongEssential:strongp ul liNational 4 English or equivalentli liGood communication skillsli liUnderstand how to deliver good customer serviceli liConfident, enthusiastic, self-motivated and a drive to success in DaTSli liProactive attitude to problem solving and shows enthusiasm for learning new skillsli liAbility to work in a fast paced environmentli liA good team player and can also add value working independentlyli liUndertakes work with honesty and integrityli liWell organised and methodical, operating with pace, enthusiasm and creativityli ul pstrongDesirable:strongp ul liNational 5 Computing and English or equivalentli liA clear desire for a career in DaTSli liA knowledge of DaTS networks and peripheralsli ul pstrongSalary: strong22,129 per annump pstrongWorking hours: strongMonday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liA competitive salary and attractive pension schemeli liA range of excellent family friendly policies including those that promote a work life balanceli liAccess to a wide range of employee benefitsli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp