Digital Account Analyst Apprentice

IT Infrastructure Apprentice

QA Apprenticeships

pstrongAbout us:strongp pAdvanced Water Company is a trusted omnichannel distributor specializing in unvented spares, serving national and independent merchants, contractors, and online consumers. Renowned for exceptional customer service and technical expertise, we ensure consistent quality and environmental responsibility. Our commitment to staff development, teamwork, and a healthy work environment drives our continued growth and success. We prioritize fair pay, recognition, and career progression, aiming to be the first choice for unvented spares across the UK.p pstrongOverview:strongp pA successful candidate will join the IT Team and be responsible for smoothly running and supporting the companys business systems and data. Information Systems are essential to maintaining the organisation’s productivity levels. Under the Head of IT, the successful candidate will become a critical staff member, providing primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements of second-line support. They must demonstrate teamwork and communication skills when working independently and as part of the IT team, and when working with a variety end users across all departments.p pstrongResponsibilities:strongp ul liRespond to and escalate IT Helpdesk tickets as appropriate.li liSet up and manage user accounts and company devices per IT procedures.li liMaintain and update software systems including Sage 200, Microsoft 365, and others.li liEnsure timely updates and security compliance across all devices.li liManage IT inventory and maintain accurate documentation.li liOperate with integrity and assess cross-departmental impact of IT changes.li ul pstrongRequired skills:strongp ul liStrong interest in technology and ability to self-manage tasks.li liFamiliarity with Windows 1011 and Microsoft Office applications.li liWillingness to learn business processes and systems.li liTeam-oriented with effective communication and support skills.li liHigh integrity, ownership and problem-solving mindset.li liPatient and clear communicator with colleagues and customers.li ul pstrongAdditionally, the following experience would be beneficial:strongp ul liBasic knowledge of Microsoft SQL, HTML, CSS, or IT networks.li liQuick learner with new systems and technologies.li liExperience or interest in business software and infrastructure.li liUnderstanding of IT security and data protection principles.li liExposure to device management tools like Microsoft Intune.li liAbility to contribute to documentation and process improvement.li liUK driving licence and own vehicle, due to the location of the office.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong8:30am to 5pm.p pstrongBenefitsstrongp ul liCompany pension scheme.li li28 days annual holiday.li liCompany paid healthcare cash plan scheme.li liCompany social events.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrong!--StartFragment --span classcf0emPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.em span!--EndFragment --strongp

Digital Support Apprentice

QA Apprenticeships

pstrongWhy Nine Twenty?strongp pNine Twenty Recruitment is a specialist recruitment consultancy in science, technology, engineering and manufacturing (STEM).They are passionate sector specialists with an impressive track record in these key areas: technology, digital, engineering and manufacturing including energy, utilities and supply chain.p pstrongOverview:strongp pNine Twenty Recruitment have a great opportunity for a Digital Support Apprentice to support our Founder and the rest of the team.p pstrongWhats involved?strongp ul liWorking in the business resource team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.li liBecoming the business superuser of Firefish, a bespoke CRM system designed for recruiters, working collaboratively across teams supporting colleagues where required.li liBecoming an expert in LinkedIn recruiter, supporting colleagues with business development.li liManaging shared diaries through Outlook for directors across the business.li liSending out business terms and conditions to new clients.li liSending Mailshots through outlook to attract new candidates.li liOther ad hock duties such as arranging business events such as team building exercises and Christmas events.li ul pstrongWhat do they need from you?strongp ul liExcellent communication skills, both written and verbally.li liHigh attention to detail.li liGreat organisation skills and willing to learn.li ul pstrongSalary:strong18,500 per annum.p pstrongWorking week:strong 35 hours per week, Monday to Thursday 9am - 5pm, Friday 9am - 4pm.p pstrongBenefits:strongp ul liVoucher codes and staff discounts.li liFree Caf Nero once a week.li liTake bank holidays on any day.li liHybrid working.li liTime off at Christmas and New Year.li liFull use of campus facilities.li liCycle to work scheme.li liEligibility to join either SPPA or SPF pension scheme.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you will gain a full time role.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atSCQF Level 6. p pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp pemstrongPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. strongemp

IT Support Engineer Apprentice

QA Apprenticeships

pstrongAre you looking to kickstart your IT career with a company that values innovation and outstanding customer service? Were looking for an IT Support Engineer Apprentice to join our team at Bubble IT and develop hands-on skills in a fast-paced, supportive environment.strongp pBubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client’s needs from small businesses to growing enterprises. Our team is dedicated to helping organisations thrive by keeping their systems secure, efficient, and future-ready.p pstrongOverview:strongp pAs an IT Support Engineer Apprentice at Bubble IT, youll be the first point of contact for customers needing technical help. Youll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support.p pstrongResponsibilities:strongp ul liProviding high-quality customer service and technical support over the phone and via a ticketing system.li liLogging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems.li liSupporting the resolution of 1st and 2nd line technical incidents in line with SLAs.li liPrioritising and managing your workload effectively.li liMeeting key performance targets and service standards.li liContributing to process and technical improvements.li liFollowing company procedures, policies, and values at all times.li ul pstrongWhat were looking for:strongp pWere looking for a motivated and adaptable individual with a genuine interest in IT and a passion for solving problems. The ideal candidate will have:p ul liStrong communication skills, both written and verbal.li liA logical, problem-solving mindset and attention to detail.li liThe ability to troubleshoot technical issues and follow structured processes.li liGood time management and the ability to prioritise effectively.li liA flexible and proactive attitude to learning and development.li liA full, clean UK driving licence (essential).li ul pstrongAdditionally, any familiarity with the following technologies is a plus:strongp ul liWindows OS (7, 8, 10) and Windows Server (up to 2019).li liActive Directory, Group Policy, Azure.li liOffice 365, Exchange, SharePoint, Microsoft Teams.li liMobile Device Management (iPhoneAndroid).li liNetworking fundamentals (DNS, DHCP, TCPIP, switches, firewalls).li liExperience with hardware support and maintenance.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul liPerformance-related bonuses and annual bonus opportunities.li li28 days holiday allowance (including bank holidays).li liOngoing support and training throughout your apprenticeship.li liClear progression opportunities upon successful completion of programme.li liThe chance to grow within a supportive and forward-thinking IT team.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp