GetMyFirstJob | IT Helpdesk Support Apprentice in Lancashire
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IT Helpdesk Support Apprentice

Kickstart your tech career with Brightskye!

Are you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice!

Two positions are available, with an immediate start!

Why Brightskye? At Brightskye, we're passionate about using technology to power innovation and make a real difference for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available.

What you’ll be doing: 

  • Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues!
  • Speaking with customers over the phone or email. 
  • Helping set-up and configure hardware and software. 
  • Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. 
  • Monitoring customers’ servers, internet connections and back-up systems. 
  • Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd.

What we’re looking for:

  • A keen interest in IT and a love for solving problems.
  • Great…

Location
Manchester
Employer
QA Apprenticeships
Provider
QA
Wages
£8.17 per hour
Level
Advanced Level 3 Apprenticeship
Apply by
Monday, November 10, 2025

Opportunity Details

Kickstart your tech career with Brightskye!

Are you the go-to tech genius among your friends and family? Do you get a thrill from solving problems and making things just work? Brightskye is looking for someone just like YOU to join our team as an IT Support Apprentice!

Two positions are available, with an immediate start!

Why Brightskye?
At Brightskye, we're passionate about using technology to power innovation and make a real difference for our clients. As part of our team, you’ll be working in a fast-paced, friendly environment where curiosity is encouraged, questions are welcome, and support is always available.

What you’ll be doing: 

  • Acting as the first point of contact for customers for IT issues – from forgotten password to printer meltdowns to connectivity issues!
  • Speaking with customers over the phone or email. 
  • Helping set-up and configure hardware and software. 
  • Learning to perform IT tasks such as imaging laptops, cabling desks and setting up IT equipment. 
  • Monitoring customers’ servers, internet connections and back-up systems. 
  • Learning the ropes from our expert IT team and completing your apprenticeship training with QA Ltd.

What we’re looking for:

  • A keen interest in IT and a love for solving problems.
  • Great communication skills and a positive can-do attitude.
  • An appetite for technology advancements.

Salary: £16,000 - £17,000 per annum.

Working week: 35 hours a week, Monday to Friday, 9am - 5pm 

What you’ll get:

  • A nationally recognised Modern Apprenticeship.
  • Real hands-on experience with the latest tech.
  • A personal mentor and a friendly team to back you up.
  • 31 days of annual leave.
  • Employee pension.

Future prospects: 
90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average. 

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Full Time 35.00 Hours per week IT quality and testing professionals 1 Role available New Vacancy

Kickstart Your Career!

Ready to kickstart your career? Check the key dates below and don’t miss your chance!

Posted
Monday, October 13, 2025
Apply by
Monday, November 10, 2025
Interviews
Monday, October 13, 2025
Start date
Monday, October 13, 2025
For more information about this vacancy please contact QA on 01793696141 (Ref ID: 274802)

Opportunities

Advanced Level 3 Apprenticeship
Employer Logo

Marketing Assistant Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pRiviera Maritime Media connects audiences within the maritime, offshore and energy communities with content relevant to their business through our multi-platform services. With an extensive portfolio of industry respected publications, conferences, websites, digital products, databases and bespoke services, we disseminate insight, analysis and intelligence to professionals globally.p pWe are a dynamic company with various departments working closely as a tight-knit team. As part of our marketing department, youll have the opportunity to work on exciting campaigns, attend live events across the country, and potentially travel internationally. We offer a fast-paced, supportive environment where you can grow your skills and develop your career in marketing.p pstrongResponsibilities:strongp ul liSupporting the marketing team in delivering campaigns for both live and digital events.li liCollaborating with the creative team to develop marketing collateral, including banners, adverts, and digital assets.li liPreparing and scheduling social media posts using platforms such as Buffer.li liMaintaining and optimising event websites, ensuring content is accurate and up to date.li liAssisting in email campaign management.li liCollecting and analysing data from various channels (email, social media, website) to inform reporting and optimise performance.li liEngaging with external and internal stakeholders, supporting event promotion and ensuring smooth collaboration.li liExploring and expanding on social media platforms such as TikTok, Twitter (X), and Instagram.li liOccasionally attending national events to support the on-site marketing team and manage live promotional activities.li ul pstrongDesirable skills:strongp ul liPrevious marketing exposure.li liUnderstanding of social media platforms, email marketing, and website management.li liExperience with tools such as Microsoft Dynamics, Buffer, and Cvent is a plus.li liAbility to interpret data, monitor KPIs and make data-driven decisions.li liA team player with a proactive mindset, able to handle multiple projects in a busy environment while maintaining a keen eye for detail.li liWilling to travel for nationalinternational events.li liCommunicates clearly and professionally with colleagues, stakeholders, and external partners.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp pFlexible, choose between 8am 4pm, 9am 5pm, or 10m 6pm.p pstrongBenefits:strongp ul liTeam events and office perks.li liPotential for national and international travel.li liProfessional development & mentorship.li liFlexible working hours (choose between 8-4, 9-5, or 10-6).li liPension scheme.li ul p!--StartFragment --p p classpf0strongspan classcf0Future prospects:spanstrongp p classpf0span classcf190 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.spanp p classpf0strongspan classcf0About QA:spanstrongp p classpf0span classcf1Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. spanp p classpf0strongspan classcf0Interested? Apply now!spanstrongp p classpf0strongemspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. spanemstrongp p!--EndFragment --p

category
Marketing
currency_pound
8.65 per hour
place
Cheshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 30 September 2025 event_availableClose Date: 28 October 2025
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Advanced Level 3 Apprenticeship
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IT Support Engineer Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pWe’re looking for an IT Support Engineer Apprentice to join our dynamic IT team. This role is perfect for someone eager to learn, grow, and contribute to a fast-paced environment, supporting our internal users and infrastructure. We value a problem-solving mindset and excellent customer service skills.p pstrongResponsibilities:strongp ul liProviding user support and resolving technical issuesli liCreating and managing accounts in Microsoft 365 and Active Directoryli liInstalling, maintaining, and troubleshooting IT hardware and softwareli liManaging software licenses and hardware inventoriesli liPerforming updates and patch managementli liSupporting data backups using Backup Execli liAssisting with IT procurement and budget trackingli liSupporting users with Apple devices (iPhones and Macs)li liMaintaining clear documentation and updating support tickets in line with IT policyli ul pstrongDesirable skills: strongp ul liStrong communication skills (verbal and written)li liExcellent customer service skillsli liAbility to solve problems independentlyli liFamiliarity with Microsoft Teams, SharePoint, and OneDriveli liBasic understanding of Windows 1011 and macOS environmentsli liInterest in or experience with Apple devicesli liGood organisational and time management skillsli liA proactive self-starter with a willingness to learnli liA team player who enjoys working collaborativelyli liFriendly, approachable, and patient when dealing with user issuesli liDetail-oriented and reliableli liOpen to feedback and committed to personal developmentli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p40 hours per week, 7am - 4pm or 9am - 6pmp pstrongBenefits:strongp ul li23 days annual leave per annum - with enhanced benefits of up to 25 days as employees progress within the companyli liLife insurance & pension planli liIn office drinks & snacksli liRegular team socialsli liMaternity, paternity and parental leave policies (including enhanced maternity offering)li liMental health support via HR & mental health first aiderli liDental preventative healthcare annual contribution - 150 pali liOptical preventative healthcare annual contribution - 150 pali liHealth screening annual contribution - 150 pali liPersonal development fund - 250 per person per yearli liRefer-a-friend bonus - 500li liAccess to Improve training platformli liCreative Academy - the opportunity to join is open to all!li liPeople’s Charter team - to support, encourage and celebrate each of the incredible individuals who are part of AFOli liWFH opportunities (subject to business area and prior agreement with agency lead)li liOpportunity for private healthcare or gym membership as employees progress within the companyli liChatGPT Team account - where workspace data isn’t used to train modelsli ul pstrongFuture prospects: strongp ul liOngoing mentorship and development within a growing IT teamli liSupport for further training, qualifications, and certificationsli ul pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

category
IT quality and testing professionals
currency_pound
8.89 per hour
place
London
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 23 September 2025 event_availableClose Date: 21 October 2025
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Advanced Level 3 Apprenticeship
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Marketing Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pSK Security Services Ltd is a leading security provider based in Watford, Hertfordshire, offering expert security solutions across the UK. We specialise in static guards, mobile patrols, CCTV operations, concierge services, retailloss prevention, and event security. Using advanced security systems, we protect businesses, properties, and people with tailored, reliable security services.p pstrongOverview:strongp pWe are looking for a dynamic and creative Marketing Apprentice to join our team. This is an excellent opportunity to learn and build a career within the fast paced and evolving security sector, contribute to exciting marketing campaigns, and build a strong foundation for a successful marketing career.p pstrongResponsibilities:strongp ul liAssist in creating marketing plans, conducting research and presenting insights.li liGather market data using surveys, keyword research, and trend analysis.li liAnalyse data to support targeted marketing strategies and campaign execution.li liDevelop and edit content for websites, emails, social media, and sales materials.li liPublish, monitor, and engage with content across digital platforms.li liManage marketing assets, CRM data and audience segmentation.li liResearch and implement emerging marketing trends, tools, and technologies.li liTrack budgets, analyse campaign performance, and provide optimization insights.li ul pstrongDesirable skills:strongp ul liEnthusiasm for marketing and a willingness to learn.li liStrong written and verbal communication skills.li liAttention to detail and excellent organisational skills.li liAbility to work independently and as part of a team.li liFamiliarity with social media platforms and digital marketing trends.li liBasic knowledge of marketing tools such as Google Analytics, CRM systems, or designli ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p30 hours per week, Monday to Friday, 9am - 3pmp pstrongBenefits:strongp ul liHands-on experience in a fast-paced environment.li liTraining and mentorship from experienced security professionals.li liOpportunities for career progression and skill development.li liA supportive and creative team culture.li ul p!--StartFragment --p p classpf0strongspan classcf0Future prospects:spanstrongp p classpf0span classcf190 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.spanp p classpf0strongspan classcf0About QA:spanstrongp p classpf0span classcf1Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. spanp p classpf0strongspan classcf0Interested? Apply now!spanstrongp pspan classcf2emstrongPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.strongem span!--EndFragment --p

category
Marketing
currency_pound
7.16 per hour
place
Aberdeenshire
school
Advanced Level 3 Apprenticeship
calendar_todayDate Posted: 25 September 2025 event_availableClose Date: 23 October 2025
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QA

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