ICT Technician Apprentice

Digital Support Apprentice

QA Apprenticeships

pstrongWhy Nine Twenty?strongp pNine Twenty Recruitment is a specialist recruitment consultancy in science, technology, engineering and manufacturing (STEM).They are passionate sector specialists with an impressive track record in these key areas: technology, digital, engineering and manufacturing including energy, utilities and supply chain.p pstrongOverview:strongp pNine Twenty Recruitment have a great opportunity for a Digital Support Apprentice to support our Founder and the rest of the team.p pstrongWhats involved?strongp ul liWorking in the business resource team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.li liBecoming the business superuser of Firefish, a bespoke CRM system designed for recruiters, working collaboratively across teams supporting colleagues where required.li liBecoming an expert in LinkedIn recruiter, supporting colleagues with business development.li liManaging shared diaries through Outlook for directors across the business.li liSending out business terms and conditions to new clients.li liSending Mailshots through outlook to attract new candidates.li liOther ad hock duties such as arranging business events such as team building exercises and Christmas events.li ul pstrongWhat do they need from you?strongp ul liExcellent communication skills, both written and verbally.li liHigh attention to detail.li liGreat organisation skills and willing to learn.li ul pstrongSalary:strong18,500 per annum.p pstrongWorking week:strong 35 hours per week, Monday to Thursday 9am - 5pm, Friday 9am - 4pm.p pstrongBenefits:strongp ul liVoucher codes and staff discounts.li liFree Caf Nero once a week.li liTake bank holidays on any day.li liHybrid working.li liTime off at Christmas and New Year.li liFull use of campus facilities.li liCycle to work scheme.li liEligibility to join either SPPA or SPF pension scheme.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you will gain a full time role.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atSCQF Level 6. p pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp pemstrongPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. strongemp

Dev Ops Apprentice

QA Apprenticeships

pstrongThe Scottish Fire and Rescue Servicestrong(SFRS)isthe largest fire and rescue service in the UK and the fourth largest in the world. Our Firefighters are at the heart of our communities and work in what can be unpredictable, but most certainly an exciting and rewarding role.p pOur frontline is supported by a hardworking team of non-uniformed staff, from accountants and ICT specialists to cooks and technicians, without whom we could not function.p pstrongOverview:strongp pWe are looking for a Dev Ops Apprentice and the aim of this role is to contribute to the software development of Web and Desktop systems within Scottish Fire and Rescue Service (SFRS). Working closely with the DaTS Business Services Team across the entire software development lifecycle of SFRS DaTS systems and with the solution design and delivery teams.p pstrongThis role can be based in any of the following locations: Inverness, Dundee, Johnstone, Cambuslang and Newbridge. There will be an assessment centre day held on the 30th of October at Headquarters Westburn Dr, Cambuslang, Glasgow G72 7NAstrongp pstrongResponsibilities:strongp ul liLearn how to review and investigate reported bugs and user issuesli liLearn how to patch, test and maintain web and desktop applications, database systems and software application environmentsli liLearn how to design and build large scale software systems that are reliable, secure and meet user requirementsli liInvolvement in Investigation and remediation of reported issues, bug fixing and testing, planned software system maintenance and upgradespatching, technical design elements of new systems, testing and preparing software for release management and software configuration and security best practicesli liProduce technical documentation and user guides for developed systemsli liAttend all training and development activities as required, and complete all necessary studies and qualifications to achieve the Diploma in Digital Applications Support SCQF Level 6 progressing onto Diploma Digital Technology: Software Development SCQF level 8li ul pstrongYou will need the following skills:strongp pstrongEssential:strongp ul liNational 4 Maths and English or equivalentli liHigher computing or equivalentli liConfident, enthusiastic, self-motivated and a drive to success in DaTSli liProactive attitude to problem solving and shows enthusiasm for learning new skillsli liAbility to work in a fast paced environmentli liA good team player and can also add value working independentlyli liExcellent oral and written communication skillsli liUndertakes work with honesty and integrityli liWell organised and methodical, operating with pace, enthusiasm and creativityli ul pstrongDesirable:strongp ul liNational 5 Maths and English or equivalentli liA clear desire for a career in DaTSli liA knowledge of software development and codingli liDriving licence willingness to travel across Scotland to meet the business needs of the national Serviceli ul pstrongSalary: strong22,129 per annump pstrongWorking hours: strongMonday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liA competitive salary and attractive pension schemeli liA range of excellent family friendly policies including those that promote a work life balanceli liAccess to a wide range of employee benefitsli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp

IT Helpdesk Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pSince 2008, Smart IT has been a trusted provider of innovative and reliable ICT solutions. We are more than just an IT support company we are a technology partner dedicated to helping businesses thrive in an ever-evolving digital world. Our mission is to deliver cutting-edge technology, expert support, and proactive solutions tailored to each clients needs. With a customer-centric approach, we empower businesses across the UK to work smarter, safer, and more efficiently.p pstrongOverview:strongp pAs an IT Helpdesk Support Apprentice at Smart IT, youll play a key role in supporting our clients IT infrastructure and applications. This role will expose you to a wide variety of technologies, from networking and hardware to cloud applications, giving you a solid understanding of how our customers operate and the critical role technology plays in their business success.p pWorking as part of a collaborative and skilled team, youll contribute to delivering exceptional IT support while also identifying opportunities to improve our processes and services. Youll receive hands-on training, mentoring, and support, enabling you to develop both your technical expertise and your customer service skills.p pYou will work towards industry-recognised IT qualifications as part of your apprenticeship, alongside gaining valuable on-the-job experience. This is an excellent opportunity to build a strong foundation for a career in IT support.p pstrongResponsibilities:strongp ul listrongResolving queriesstrong Respond promptly to customer enquiries via phone, email, or helpdesk ticketing system.li listrongProblem solvingstrong Diagnose and troubleshoot technical issues, using a logical and methodical approach to reach solutions.li listrongProviding technical assistancestrong Support end-users with day-to-day IT challenges, including software, hardware, and network queries.li listrongMaintaining ICT equipmentstrong Perform routine checks and maintenance on computers, printers, networking devices, and other IT assets.li listrongInstalling and configuring hardwarestrong Set up desktops, laptops, peripherals, and associated software for new and existing users.li listrongResolving faultsstrong Investigate and fix issues such as connectivity problems, application errors, and hardware malfunctions.li listrongUpgrading or replacing equipmentstrong Assist with rolling out upgrades, replacing outdated hardware, and ensuring systems remain secure and efficient.li listrongDocumentationstrong Accurately record support requests, solutions, and asset information to maintain up-to-date records.li ul pstrongDesired skills:strongp ul liStrong communication skills able to explain technical issues in a clear and friendly manner.li liGood IT knowledge a basic understanding of computer systems, hardware, and software.li liLogical thinking and strong problem-solving skills.li liAbility to work well both independently and as part of a team.li liA proactive and customer-focused approach.li liWillingness to learn and adapt to new technologies.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p9am - 5.30pm.p pstrongBenefits:strongp ul liHands-on experience with a variety of technologies.li liSupportive, friendly team environment.li liOpportunities to develop both technical and professional skills.li liClear progression pathways within the company.li ul pstrongFuture prospects:strongp pUpon successful completion of the apprenticeship, you may have the opportunity to secure a full-time position with Smart IT as a First Line or Second Line Engineer. This comes with a competitive salary, further training opportunities, and excellent career progression prospects.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp