Apprentice Administrator
- Location
Hessle - Employer
Learning Skills Partnership - Provider
Learning Skills Partnership - Wages
£7.55 per hour - Level
Intermediate Level 2 Apprenticeship - Apply by
Sunday, November 9, 2025
Opportunity Details
Key Responsibilities:
1. To develop and maintain good working relationships with staff, learners, and key stakeholders of Learning Skills Partnership to support the company to deliver its targets and objectives
2. Maintain appropriate systems and procedures for the collection, maintenance, integrity and currency of data.
3. Input learner information amendments onto various systems to ensure data is compliant and accurate.
4. To schedule exams for learners using the correct awarding body, distribute results when received and maintain various records and reports.
5. To monitor and distribute incoming test and invigilation papers in line with the awarding body regulations.
6. Manage accommodation and transportation bookings for all staff meetings and Learning and Skills Partnership requirements.
7. To complete learner destination calls for those who have completed their qualification on 6 and 12 month basis, ensuring responses are chased up regularly. Data to be communicated with the MIS Lead so a destination report can be provided to the Quality Managers and Operations Director.
8. To register learners onto the appropriate platforms, ensuring they are registered onto the correct qualification with the correct awarding body.
9. To participate in meetings and team activities
10. To ensure all learner information is collected, inputted and stored in accordance with data protection regulations
11. To offer general administration support as directed by the MIS Lead
12. Support with booking in enrolments and conducting initial assessment sessions during busy intake months.
13. Add learners and employers to Canvas to complete their induction and also monitor completion of canvas inductions.
14. Support with construction exams by printing exam papers and scanning in exam papers.
15. Support the wider team by sending communications to learners.
16. Create and distribute CITB grant letters to all new construction enrolments when directed by the MIS Lead.
17. To arrange and address incoming and outgoing mail in a timely effective manner, ensuring all postage receipts are stored correctly.
18. To scan, upload and post out learner certificates ensuring that learner record is updated with postage details.
19. Process Stationary orders and monitor stock levels within Head Office.
20. Monitor confidential waste and arrange collections/new stock when required.
21. Meet and greet visitors as well as answer incoming calls in a professional and customer service lead manner.
Generic Responsibilities
1. To promote a high-quality experience for all learners, supporting them to achieve their full potential through inclusive, engaging and responsive practices.
2. To represent and promote Learning Skills Partnership both internally and externally, acting as an ambassador for business development, attending meetings and events as necessary.
3. To ensure that Learning Skills Partnership’s customers receive an excellent customer service experience in all dealings with the Company
4. To actively promote and act, at all times, in accordance with Learning Skills Partnership’s policies, e.g. including but not limited to Health and Safety, Equality and Diversity and Safeguarding
5. To participate in the Company’s Appraisal and Development process as appropriate
6. To contribute to a positive and collaborate working environment
7. To undertake other duties commensurate with the job level
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Wednesday, October 15, 2025
- Sunday, November 9, 2025
- Sunday, November 16, 2025
- Sunday, November 23, 2025
Company website: https://www.learningskillspartnership.com/
Skills Required
Required:
Communication – Clear written and verbal communication over email, phone calls and face to face interactions.
· Organisation and time management – Ability to manage workload and meet deadlines
· Attention to detail – Accurate data input and ability to follow processes
· IT Proficient – Be confident in using excel, word and outlook. Be willing to learn new systems.
Desirable:
· Customer-Facing Experience - Any background in retail, hospitality, or customer service roles.
· Understanding of Confidentiality - Awareness of general data protection regulations how to handle sensitive information appropriately.
Qualifications Required
GSCE’s grade 4/C or above in English and Maths
A GCSE in ICT is preferred, but not essential.
Training
Customer Service Practitioner Level 2 Apprenticeship training delivered with Learning Skills Partnership.
Personal Qualities
Required:
· Teamwork – Able to work in a team and support colleagues
· Professionalism – Maintain a professional approach and act with honesty and integrity
· Interest in Business or Administration- A genuine motivation to build a career in an office based environment
Desirable:
· Problem solving – Able to independently solve problems and come up with appropriate solutions.
Other Information
Safeguarding Statement:
Learning Skills Partnership is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment and to actively contribute to a culture of vigilance and responsibility. Safeguarding is everyone’s responsibility, and staff must be aware of and adhere to our safeguarding policies and procedures. This includes attending relevant training, reporting concerns promptly, and supporting learner’s wellbeing in line with statutory guidance and best practice.
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