Data Analytics Apprentice

Digital Legal Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCarpenters Group are one of the UKs leading providers of insurance and legal services. Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and Respect.p pTheir diverse workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.p pstrongOverview:strongp pAs a Digital Legal Support Apprentice, you will provide crucial business support for personal injury claims, managing tasks like client communication, case management, document preparation, and diary management to assist fee earners and ensure the efficient operation of the Legal Customer Service Team.p pstrongResponsibilities:strongp ul liAct as the first point of contact for clients and third parties, providing proactive communication to manage claims and respond to queries in a professional and timely manner.li liUpdate and maintain client claim records using the bespoke Visualfiles case management system, ensuring data accuracy and compliance.li liLiaise with counsel and other legal representatives through Visualfiles to keep caseloads fully up to date and accessible to fee earners.li liCarry out accurate data entry tasks, using tools such as Microsoft Excel to capture, analyse, and maintain information that supports decision-making across the business.li liCollaborate with business stakeholders to prepare and report data insights, providing valuable information to various departments to improve efficiency and client service.li liManage the secure transfer and storage of digital files across shared drives, supporting seamless collaboration between teams and departments.li liAssist with the preparation of companywide communications and digital presentations.li liSchedule client and internal meetings via Outlook and coordinate virtual and in-person meetings to support effective team operations.li liUse Microsoft Teams daily to communicate with colleagues, share information, and attend meetings, developing strong digital collaboration skills.li ul pstrongDesirable skills:strongp ul liHigh level of accuracy and attention to detail.li liEnthusiastic and positive attitude with a general willingness to learn.li liStrong written and verbal skills.li liGood literacy and numeracy skills.li liBasic knowledge of MS Word and Excel.li liCustomer focussed and understanding the importance of excellent client care.li ul pstrongSalary:strong 20,000 per annum.p pstrongWorking hours:strong Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul li2 x volunteering days to support charitable initiatives.li liMedicash cash plan claim back dental physio optical appointments.li liActive network of Wellbeing Champions providing mental health support.li liTraining and development opportunities.li liFunded social events to connect with your colleagues.li liLife assurance scheme (4 x salary).li liPension scheme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Software Developer Apprentice

QA Apprenticeships

pstrongAbout Mobility Giant:strongp pMobility Giant is the UKs leading supplier of new mobility scooters. We take pride in making mobility accessible to thousands of customers nationwide. Youll be part of a fast-growing business that values innovation, teamwork, and continuous learning.p pstrongAbout the role:strongp pAre you passionate about technology and ready to kickstart your career in software development? Were looking for a Software Developer Apprentice to join our team in Sevenoaks. Youll work alongside our Technical Director, gaining hands-on experience in building and maintaining innovative software solutions.p pstrongWhat youll be doing:strongbr Youll play an active role in developing, maintaining, and supporting our internal systems and customer-facing platforms. Youll be trained in Microsoft Dynamics 365 and Business Central, as well as other software development tools, to help drive digital transformation across the business.p pYour day-to-day will involve:p ul liSupporting stakeholders to understand and use the Dynamics 365 and Office 365 platform.li liAssisting in developing and customising solutions within Dynamics 365.li liLearning to build custom workflows, plugins, and web resources.li liSupporting deployment activities and system integration.li liGaining experience in Microsoft Dynamics Sales & Field Service applications.li liDeveloping and applying skills in Business Central fundamentals.li liCreating standalone applications and web apps.li liTesting, troubleshooting, and improving software performance.li ul pstrongWhat were looking for:strongp ul liStrong interest in programming and software development.li liBasic understanding of programming concepts.li liWillingness to learn C, JavaScript, and other programming languages.li liEnthusiasm for technology and cloud-based solutions.li liGood problem-solving abilities and a proactive mindset.li liStrong communication skills with the ability to work in a team.li liCommitment to completing the apprenticeship program.li liDriving licence and own vehicle (strongdesirable due to office locationstrong)li ul pstrongEntry requirements:strongp ul liThe learner must have completed a Level 3 Software Development Apprenticeship with QA or have an equivalent qualification with another training providerli liOR an A-level in Science, Technology, Engineering or Mathematics (STEM) subject and a successful completion of our aptitude testli liOR a BTEC Diploma in IT and a successful completion of our aptitude testli liOR 2 years experience in a relevant role and successful completion of our aptitude testli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours:strongp p37.5 hours per week, Monday to Friday, 9am - 5pm.p pstrongBenefits:strongp ul liFull-time apprenticeship with structured workplace learning and study with QA.li li28 days holiday (including bank holidays).li liModern office environment with free on-site parking.li liComprehensive support throughout your apprenticeship journey.li liHands-on experience with real-world development projects alongside an experienced technical team.li liProgression opportunities upon successful completion of programme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp

Service Desk Apprentice

QA Apprenticeships

pstrongThe Scottish Fire and Rescue Servicestrong(SFRS)isthe largest fire and rescue service in the UK and the fourth largest in the world. Our Firefighters are at the heart of our communities and work in what can be unpredictable, but most certainly an exciting and rewarding role.p pOur frontline is supported by a hardworking team of non-uniformed staff, from accountants and ICT specialists to cooks and technicians, without whom we could not function.p pstrongOverview:strongp pWe are looking for a Service Desk Apprentice and the aim of this role is to provide a high quality and customer focused first line support service to all end users. Working with the DaTS Service Desk in receiving, analysing, prioritising, recording, documenting, monitoring, assisting in the management of, and actively resolving end user service requests, fault reports and IT-related job or equipment requests, via the departments IT Service Management (ITSM) system. You will escalate incidents when considered appropriate in order to maintain SLA expectations.p pstrongThis role can be based in any of the following locations: Inverness, Dundee, Johnstone, Cambuslang and Newbridge. There will be an assessment centre day held on the 30th of October at Headquarters Westburn Dr, Cambuslang, Glasgow G72 7NA. strongp pstrongResponsibilities:strongp ul liLearn how to provide first line technical support on all IT related matters using diagnostics and remote control toolsli liCommunicate with users keeping them informed of incident progressli liMaintain accurate records and reporting information on the level of faults and requests, ensuring correct categorisation and priorityli liWork with service providers (internal and external) to support SFRS DaTS systemsli liWorking with the DaTS Service Desk colleagues to define and maintain a knowledge database by amending and creating documents under the approval of the Senior Service Desk Analystli liAttend all training and development activities as required, and complete all necessary studies and qualifications to achieve a Diploma in Digital Applications Support SCQF Level 6, progressing onto Diploma in Digital Technology IT Support SCQF Level 8li ul pstrongYou will need the following skills:strongp pstrongEssential:strongp ul liNational 4 English or equivalentli liGood communication skillsli liUnderstand how to deliver good customer serviceli liConfident, enthusiastic, self-motivated and a drive to success in DaTSli liProactive attitude to problem solving and shows enthusiasm for learning new skillsli liAbility to work in a fast paced environmentli liA good team player and can also add value working independentlyli liUndertakes work with honesty and integrityli liWell organised and methodical, operating with pace, enthusiasm and creativityli ul pstrongDesirable:strongp ul liNational 5 Computing and English or equivalentli liA clear desire for a career in DaTSli liA knowledge of DaTS networks and peripheralsli ul pstrongSalary: strong22,129 per annump pstrongWorking hours: strongMonday to Friday, 9am - 5pmp pstrongBenefits:strongp ul liA competitive salary and attractive pension schemeli liA range of excellent family friendly policies including those that promote a work life balanceli liAccess to a wide range of employee benefitsli ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp