IT Apprentice

We are seeking a motivated IT Apprentice to join our team and support day-to-day IT operations. This is a hands-on role offering real-world experience across a broad range of IT systems, including hardware, software, and user support. You will work closely with the IT Manager while completing a structured apprenticeship programme.

• Provide first-line IT support to staff and resolve technical queries.

• Set up and configure PCs, laptops, and mobile devices.

• Assist colleagues with Microsoft applications (Word, Excel, Outlook, Teams).

• Support email account setup, troubleshooting, and general IT requests.

• Assist with basic networking and connectivity issues.

• Install and maintain office equipment and electronic devices.

• Maintain accurate records of IT assets, support requests, and fixes.

Essential Qualifications:

• GCSE in English (Grade 4)

• GCSE in Maths (Grade 4)

Other relevant qualifications or industry experience are welcome. The apprenticeship can be tailored to reflect existing knowledge.

Skills:

• Strong communication skills

• Basic IT proficiency

• Organisation and time management skills

Personal Attributes:

• Eager to learn and grow within a fast-paced business

• Able to form good working relationships quickly

• Professional and responsive to day-to-day IT requests

• Pension arrangements (if applicable)

• Free on-site parking

• Employee Assistance Programme

• Employee accident and life cover

• 29 days holiday (including bank holidays)

• Hands-on experience working on real IT projects

• Structured training and mentorship

• Career development opportunities within a growing organisation

• A supportive team environment to help you succeed

Apply now to start your IT career and gain practical experience in a dynamic workplace.