Business Administration Apprentice

As a Business Administration Apprentice, you’ll be involved in a wide variety of tasks, including:

• Office coordination – supporting the daily activities of the transport office and ensuring smooth communication across teams.

• Data entry and record keeping – accurately updating systems with driver hours, delivery information, and vehicle details.

• Customer service – answering calls and emails from customers, depots, and suppliers, providing updates or resolving queries.

• Document management – maintaining up-to-date records such as delivery notes, compliance documents, and vehicle maintenance logs.

• Planning support – assisting the team with scheduling, route planning, and operational paperwork.

• Compliance and administration – helping to monitor key documents such as tachograph data, insurance certificates, and driver records.

• General office duties – filing, photocopying, organising paperwork, and helping prepare reports for management.

During your apprenticeship, you’ll gain valuable experience and knowledge in:

• Business administration processes and best practices

• Office organisation and workflow management

• Effective communication and customer service

• Using industry-standard software and transport management systems

• Understanding transport operations and compliance requirements

• Working as part of a professional logistics team

You’ll also work towards achieving a Level 3 Business Administrator qualification, supported by your employer and training provider.

• A reliable, well-organised individual with a positive attitude

• Someone with good communication and teamwork skills

• Confident using computers and learning new systems

• Keen attention to detail and accuracy in all tasks

• Enthusiastic about building a career in business administration and logistics

• GCSEs (or equivalent) in English and Maths, Grade 4/C or above preferred

• Eligible to enrol on a Level 3 Business Administration Apprenticeship

• Right to work in the UK

• Willingness to learn and develop within a supportive team environment

• Hands-on experience in a busy transport and logistics office

• Full support to gain your Level 3 Business Administration qualification

• 28 days annual leave (including bank holidays)

• Pension scheme and opportunities for career progression

• A friendly and professional working environment