Digital Support Apprentice

IT Support Apprentice

QA Apprenticeships

pstrongAbout the role:strongp pMJD Stems are looking for a proactive and personable IT Support Apprentice to join their growing team. In this hands-on role, youll be the first point of contact for clients and helping them keep their IT systems running smoothly. Youll troubleshoot a wide range of technical issuesfrom hardware and software to cloud servicesvia our service desk located at Nether Dallachy and on-site visits across Scotland. As a Managed Service Provider (MSP), our work is fast-paced and varied. One day you might be configuring Microsoft 365, the next installing a firewall or assisting with a network rollout. Youll receive full training on our internal systems (including ConnectWise PSA) and work closely with our senior engineers to deliver outstanding service.p pstrongResponsibilities:strongp ul listrongFirst-line support:strong Diagnose and resolve Tier 1 and 2 support tickets for desktops,br laptops, servers, and mobile devices running Windows 11, macOS, and Microsoft 365li listrongMicrosoft Entra Azure AD:strong Administer users, groups, and access permissionsbr Support cloud identity issues such as login problems and MFA setupli listrongCustomer service:strong Provide friendly, professional support via phone, email, and on-site.br Communicate technical solutions clearly to users of all skill levelsli listrongOn-site visits:strong Travel to client offices across Scotland to resolve urgent issues, performbr maintenance, or assist with project rollouts (pool car provided)li listrongTicketing & documentation:strong Use ConnectWise PSA to log issues, track progress, andbr document resolutions. Prioritise and escalate tickets to meet SLAsli listrongSystem monitoring:strong Use tools like Ninja One RMM to monitor client systems, patchbr devices, check backups, and ensure security protocols are in placeli listrongProject support:strong Assist with IT projects including client onboarding, Office 365br migrations, network installations, and cybersecurity enhancementsli listrongKnowledge sharing:strong Contribute to our internal knowledge base and help improvebr processes for better service deliveryli ul pstrongWhat we are looking for:strongp ul liGood IT skillsbackgroundli liProblem solvingli liCan show initiativeli liAble to driveli liPrevious experience in tech or collegeUNI studiesli ul pstrongSalary: strong22,200 per annump pstrongWorking hours: strong35 hours per week, Monday to Friday, 9pm 5pmp pstrongWhat we offer:strongp ul listrongImmediate start:strong Were ready to welcome the right candidate right awayli listrongCompetitive pay & benefits:strong Salary based on experience, plus peoples pension,br holiday allowance (including bank holidays), and performance-based reviewsli listrongTraining & development:strong Full training on our systems and support for professionalbr growth, including certifications and workshopsli listrongVariety & challenge:strong Work across industries and technologiescloud platforms,br cybersecurity, networkingkeeping your role dynamic and rewardingli listrongSupportive culture:strong Work directly with our Managing Director and senior engineers. Webr value open communication, collaboration, and celebrating wins togetherli listrongSmall company perks:strong Autonomy, career progression, hybrid working model and abr chance to make a real impact. Plus, regular team socials and the occasional office dog visit!li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Data Payroll Apprentice

QA Apprenticeships

pstrongAbout Careermakers Recruitment:strongp pCareermakers Recruitment Ltd is a reputable recruitment agency, committed to matching talented individuals with the right career opportunities. We offer a supportive and professional working environment that encourages learning, development, and career progression.p pstrongAbout the role:strongp pWe are looking for a motivated and detail-focused Data Payroll Apprentice to join our team. This apprenticeship provides a fantastic opportunity to gain practical experience in payroll processing and data management, whilst working towards the Level 3 Data Essentials apprenticeship qualification.p pstrongResponsibilities:strongp ul liAssist with accurate processing of payroll data, including employee hours, wages, deductions, and bonuses.li liMaintain and update payroll records, ensuring all data is accurate and handled with confidentiality.li liSupport the payroll team with data entry, validation, and reconciliation tasks.li liWork alongside HR and finance colleagues to resolve any payroll queries or discrepancies.li liUse payroll systems and tools to generate and analyse payroll reports.li liContribute to continuous improvements in payroll data management and reporting.li liEnsure compliance with company policies, relevant legislation, and data protection standards.li ul pstrongDesirable skills:strongp ul liStrong attention to detail.li liA keen and proactive learner with an interest in payroll and data.li liAbility to handle sensitive information with discretion and professionalism.li liReliable, punctual, and motivated to develop new skills.li liGood communication skills and able to work well as part of a team.li liBasic numeracy and literacy skills.li liFamiliarity with Microsoft Excel and data entry software is advantageous but not essential.li liGood time management skills with the ability to meet deadlines.li liAnalytical thinker with strong problem-solving skills.li liWillingness to engage fully with training and apply learning in the workplace.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strongMonday to Friday, 8am - 5pm (1 hour lunch break)p pstrongWhat we offer:strongp ul liPractical, hands-on experience in payroll and data management within a professional environment.li liA nationally recognised Level 3 apprenticeship qualification from QA Ltd.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Digital Support Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pCrawford Henderson are looking for an apprentice to come in and learn how their factory works, before ultimately taking control of the technical side of the production line.p pThey manufacture heavily customised merchandise for some rather illustrious clients, and have a factory full of hi-tech production equipment, as-well-as traditional machinery, the like of which is rarely seen nowadays.p pThis is a fantastic opportunity for a young person with a positive, constructive attitude to grow with our business, and ultimately create their own unique role and they will be fully supported in doing so.p pstrongOverview: strongp ul liCreating and running digital print jobs on our large format digital printersli liCreating and running digital cutting jobs on our large format digital cutting tableli liLiaising with our design team to create job specific digital print and cut filesli liProgramming automatic sewing machinesli liSetting up automatic stitching jobsli liSetting up foil printers for traditional foil printing and embossing runsli liMaintaining full suite of production equipment, including hydraulic cutting presses, digital printing equipment, foil printing equipment, sewing machines etcli liTake a leading role in R&D projects, focussed on production improvements (using automation and AI)li ul pstrongDesirable skills:strongp ul liHigh attention to detail.li liGreat organisation skills and willing to learn.li liDrivers license is required for this role.li ul pstrongSalary:strong 19,864 per annum.p pstrongWorking hours:strongMonday to Friday, 8am - 5pm.p pstrongBenefits:strongp ul liEmployee discount.li liEmployee pension.li ul pThroughout your apprenticeship you are supported by your skills coach and your account manager. They work with your line manager to ensure you settle in, help you develop all the skills you need to pass your assessments, and can provide one to one support. At the end, as well as the valuable experience you have gained, you get a nationally recognised qualification.p pstrongFuture prospects:strongbr You will gain a full-time role upon successful completion of the apprenticeship.p pstrongImportant information:strongbr This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification atstrongSCQF Level 6. strongp pIf you are interested in starting your career and receiving a work based qualification at the same time,strongAPPLY NOW!strongp