Apprentice Retail Assistant - Original Style Plymouth

We have an exciting opportunity for a well-presented, friendly and trustworthy person wanting to start or to develop in a career within retail. Working in one of our inspiring, design-led tile showrooms based in Plymouth.

We are looking for someone who has potential sales ability and is a good communicator with an outgoing, enthusiastic and confident personality together with an interest in interior design.

• MAIN RESPONSIBILITIES

  • Greet and engage with customers in a confident and proactive way and ascertain what each customer wants or needs, without being overbearing.
  • Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and provide the customer and the company with the necessary paperwork associated with the sale.
  • Use initiative to upsell where appropriate.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Continually learn about the product ranges.
  • Watch for and recognise security risks and thefts and know how to prevent or handle these situations.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answering questions regarding the store and its merchandise.
  • Describe the range of products and explain the use, operation, and care of them to customers.
  • With the help of the rest of the team, ensure good housekeeping is maintained – a clean and tidy shop is essential.
  • If required, help customers to their vehicle with purchased product.
  • Update store displays, in accordance to company procedures.
  • Assist with the unloading and organising of internal and external deliveries.
  • Assist with the loading, transporting and delivery of goods to customers in a timely, safe and polite manner.
  • Assist with the maintenance of an organised, efficient sample room and warehouse. Ensuring all products and orders are accurately labelled.

To become an apprentice, you must:

• be 16 or over
• not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• learn and train for a specific job
• get paid and receive holiday leave
• get hands-on experience in a real job
• study for at least 20% of your working hours
• complete assessments during and at the end of your apprenticeship
• be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Levels of an apprenticeship

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.

At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level