IT Support Apprentice

Software Developer Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pEtainabl is a fast-growing SaaS product backed by Fidelity Energy. Were on a mission to help businesses track their building energy usage and meet ESG (environmental, social, and governance) reporting goals with ease.p pWere building powerful tools to make sustainability reporting seamless and were looking for a motivated and curious Software Developer Apprentice to join our team. Youll work closely with our experienced engineers and founders, gaining hands-on experience in modern web development, cloud technologies, and full-stack engineering.p pstrongResponsibilities:strongp ul liSupporting the development of new features across our platform using TypeScript, Node.js, and Vue.jsli liLearning to maintain and improve our core services with guidance from senior engineersli liAssisting with integrations with APIs, including utility meters, solar systems, and other cloud servicesli liWriting clear internal documentation and helping produce user guides for our toolsli liParticipating in sprint planning, code reviews, and release cycles with Git, Jira, and CICD workflowsli liLearning to troubleshoot and debug frontend and backend issues with mentorshipli ul pstrongDesirable skills: strongp ul liPassion for coding and willingness to learn new technologiesli liInterest in web development (front-end, back-end, or full-stack)li liStrong communication skills and a collaborative mindsetli ul pstrongEntry requirements:strongp ul li7 GCSEs totalli liEnglish GCSE grade D or aboveli liOther 6 GCSEs, including Maths, to be C or aboveli liYou must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong37.5 hours per week.strong strongp pstrongBenefits:strongp ul liWork directly with the founders and have a real say in product directionli liFriendly, relaxed working culture (we take our work seriously not ourselves)li liRegular socials and company events (were part of Fidelity Energy)li liGenuine career growth: opportunities to branch into new tech areas or leadershipli liChoose your setup Mac or Windowsli ul pstrongFuture prospects: strongp pFull time position after completion.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Digital Support Apprentice

QA Apprenticeships

pstrongSimply Solutionsarean international provider of strategic facility management and workplace maintenance.strongp pstrongOverview:strongp pYou will work alongside this vibrant Help Desk Support team to provide a first line of support for technical, building management and facilities services. This role would suit an applicant who can be comfortable in a customer service style role with an interest in IT. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career long term and progress.p pThe role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.p pstrongResponsibilities:strongp ul liBe the first point of contact for helpdesk queries and ensuring they are logged correctly in line with each client’s contract on our clients management system on our bespoke FM Platform.li liAssist with producing engineersub-contractor quotations via Microsoft 365.li liFirst point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary.li liBecome a Microsoft 365 superuser for the business, supporting with queries from subcontractors and internal teams.li liLiaise with contractors, client representatives, and the full team including engineers through Microsoft 365 platforms and our internal client CRM system.li liEnsure Contractors are aware of outstanding issues and are dealing with them in a timely manner via phone and email correspondence.li liAppropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales via the FRESHDESK internal ticketing system.li liProcess reports for engineers, highlighting working hours and material costs via Microsoft 365 platforms and the FRESHDESK ticketing system.li ul pstrongSalary:strong 16,500 - 17,000 per annum.p pstrongWorking hours:strong Monday to Friday, 9am - 5.30pm.p pstrongBenefits:strongp ul liCompany events.li liCollaborative modern workspace.li liFree parking.li liProven progression opportunities for apprentices.li liOffice incentives.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Hardware Technician Apprentice

QA Apprenticeships

pstrongTO BE CONSIDERED FOR THIS VACANCY YOU MUST APPLY DIRECTLY VIA THIS LINK:strongp pstronga hrefhttps:www.northumbria.nhs.ukjoin-usvacancies24d889d6!jobv7518448Vacancies : Northumbria Healthcare NHS Foundation Trustastrongp pstrongDo you want to work in one of the best performing NHS organisations in England? strongp pWork in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isnt, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!p pWe manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus several smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.p pstrongResponsibilities:strongp ul liTo assist in providing support for all PC equipment, software, and mobile devices throughout the Trust including installation of PC hardware, software, and peripheral devices.li liInvestigate routine enquiries, queries from staff providing assistance and advice as required.li liTo order, install, and configure new IT desktop equipment and mobile devices.li liTo manage and maintain the asset database and documentation as appropriate to the role.li liTo ensure new equipment is installed and configured in a timely manner and in line with Trust standards and service levels.li liTo troubleshoot and resolve basic Service Desk support calls in a timely manner and in line with Trust standards and service levels.li liTo update systems as appropriate to track the lifetime of IT assets within the Trust.li ul pstrongDesirable skills:strongp ul liA good knowledge of Windows based operating systems, Microsoft Outlook and Microsoft Office.li liGood interpersonal skills.li liDemonstrable knowledge of desktop equipment, including: PCs, laptops, printers, tablets andphones.li liGood time management skills and ability to organise and prioritise workloads.li liGood communications skills and telephone manner for responding to calls.li liGood team working skills.li liGood level of personal motivation.li liFlexible approach to working hours to meet deadlines.li liProfessional approach to working with individuals both internally and external to the organisation.li liAbility to respond positively to supervisor feedback.li liWillingness to learn and progress.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong37.5 hours per week.strong strongp pstrongBenefits:strongp ul liExtensive staff health and well-being programme including access to our specialist Wellbeing Hub.li liA range of flexible working opportunities.li liGenerous annual leave and pension scheme.li liAccess to lease car and home electronics scheme (qualifying criteria applies).li liOn-site nursery places via salary sacrifice.li liAccess to savings scheme via salary sacrifice with Northumberland Community Bank.li ul pstrongFuture prospects:strongp pGood development opportunities, permanent roles and higher banding opportunities for those that perform well during the apprenticeship and are retained.p pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongTO BE CONSIDERED FOR THIS VACANCY YOU MUST APPLY DIRECTLY VIA THIS LINK:strongp pstronga hrefhttps:www.northumbria.nhs.ukjoin-usvacancies24d889d6!jobv7518448Vacancies : Northumbria Healthcare NHS Foundation Trustastrongp