Digital Marketing Apprentice

IT Apprentice

QA Apprenticeships

pstrongEmployer description:strongp pBates Group Comprising of (Bates IT) Information Technology, (Bates Connect) Infrastructure & Communications, (Bates FMC) Facilities Management & Construction and (Bates Health) Health Care Innovations welcome the opportunity to present our companies. Bates Group Services works autonomously whilst benefiting from a strong, dynamic Group Management structure. Bates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect, engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout.p pstrongResponsibilities:strongp ul liLiaise with customers via phone, Skype or email to assist with 1st line IT issues, working in accordance to SLA’s, Bates IT quality standards and ITIL best practicesli liResolve 1supstsup line issues and requests such as systems access, password resets & unlocksli liTroubleshooting hardware issuesli liMaintain a customer focused approach, delivering superb value to the customer baseli liProvide excellent customer service at all times; offering empathy and patience to the usersli liTake accountability and ownership for all assigned issuesli liAnswer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixesli liContribute to the continual service improvement cultureli ul pstrongDesirable skills:strongp ul liExperience of working in a customer service roleli liBasic general fault diagnosisli liExcellent customer serviceli liStrong communication skillsli liA team player who is self-motivated, enthusiastic, and keen to learnli liDiligent with good time management skills and the ability to prioritise tasksli liProactive approach to work, with a positive and flexible attitudeli ul divstrongEntry requirements:strongdiv ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul divYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.div divdiv divIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.div divdiv divstrongFor more information please visit the UK ENIC website.strongdiv divdiv pstrongWorking hours: strong37.5 hours per week, 9am - 5.30pm (1hour lunch break)p pstrongBenefits:strongp ul liWork uniformli liRegular team outingsli liPension schemeli liMentored by very experienced team membersli ul pstrongFuture prospects:strongp ul liPossibility of full time employmentli ul p!--StartFragment --p p classpf0strongspan classcf0About QA:spanstrongp p classpf0span classcf1Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed. spanp p classpf0strongspan classcf0Interested? Apply now!spanstrongp p classpf0emstrongspan classcf2Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. spanstrongemp p!--EndFragment --p

IT Technician Apprentice

QA Apprenticeships

pstrongAbout Computer Angels:strongp pComputer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they’ve provided help with installations, repairs, virus removal, networking, data recovery, and moreboth remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a no fix no fee guarantee.p pstrongOverviewstrongp pWe are seeking an enthusiastic IT Technician Apprentice to join our retail computer repair shop. This role offers hands-on experience in diagnosing and repairing consumer and business IT equipment, while also supporting clients with Microsoft 365 administration. The apprentice will gain practical skills in both technical repair and cloud service management, with full training provided.p pstrongResponsibilitiesstrongp ul liAssist with diagnosing hardware and software issues on desktops, laptops, and mobile devices.li liSupport in carrying out repairs including component replacements, upgrades, and system rebuilds.li liHelp maintain accurate job records and manage ticketing systems.li liProvide friendly and professional front-desk support to walk-in customers.li liSupport stock management and basic workshop organisation.li liAssist with client onboarding to Microsoft 365, including account setup and licensing.li liLearn to manage users, groups, and permissions within Microsoft 365.li liHelp troubleshoot common email, Teams, and OneDrive issues.li liSupport security administration including MFA, password resets, and compliance checks.li liShadow senior staff in resolving client tickets and projects.li ul pstrongDesirable skills:strongp ul liPassion for technology, problem-solving, and helping people.li liStrong interest in both hardware repair and cloud services.li liGood communication and customer service skills.li liWillingness to learn new systems and follow technical procedures.li liOrganised, reliable, and able to follow health and safety guidelines.li ul pstrongEntry requirements:strongp ul li3 GCSEs (or equivalent) at grades 4 (A-C) in any subjectli liGCSE Maths and English (or equivalents) at grades 3 (D or above)li liProspective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subjectli ul pYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.p pIf you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.p pstrongFor more information please visit the UK ENIC website. strongp pstrongWorking hours: strong9am 5:30pm.strong strongp pstrongBenefitsstrongp ul liOpportunity to gain industry-recognised certifications (e.g., CompTIA, Microsoft 365 Fundamentals).li liHealth and wellness programs.li liCompany pension scheme.li liPrivate medical insurance.li liLife insurance.li liCycle to work scheme.li liEmployee mentoring.li liReferral program.li liFinancial planning services.li liEmployee discounts.li ul pstrongFuture prospects:strongp pThis apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualificationsp pstrongAbout QA:strongp pOur apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we’re a top 50 training provider, dedicated to helping you succeed.p pstrongInterested? Apply now!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

IT Apprentice

QA Apprenticeships

pstrongAre you interested in a career in ITstrongp pTurn your passion into a career by applying for one of our current IT apprenticeships. Could you see yourself working for an IT Service provider? Or maybe you would rather be part of an internal IT team working for an employer?p pWith average salaries of strong16,000, strongwe have several openings across Scotland in areas like IT, Networking, Cyber and Software. Our apprenticeship programmes are a fantastic opportunity to earn while you learn and get yourself on the career ladder. Our employers range from household names to edgy start-ups, in areas from law and accountancy to storage, shipping, travel and manufacturing.p pstrongInterested? Apply now! strongp pstrongHow will my apprenticeship work?strongp ul liYour apprenticeship averages 12 18 months.li ul pemYou are employed with time to study, receive a salary and holidays like all other employees and all your training is free.emp ul liThroughout, you are supported by your skills coach and your account manager.li ul pemThey work with your line manager to ensure you settle in, help you develop the skills to pass your assessments, and provide support.emp ul liThe learning follows a blended learning model.li ul pemYou benefit from online and classroom training and also on the job learning.emp pstrongWhere will my apprenticeship take me?strongp ol liTo a nationally recognised qualificationli liTo a full time jobli liTo a rewarding career.li ol pstrongWhat do I need to apply?strongp pA passion for tech, a willingness to learn, and an interest in building a careerp pstrongAbout QA Apprenticeships:strongp ul liWe are thelargest Microsoft Gold LearningPartner in the UK. Well offer you a broad range of Microsoft training courses, taught by highly experienced experts.li liWe hold thehighest overall pass rate among UK tech training providers (*Based on end-point assessments by the BCS 2020).li liOver the last 10 years, weve helped more than 40,000 apprentices start successful careers in tech and business.li ul pstrongApply today and start your career journey!strongp