CICM Credit Control Apprentice
- Location
Newcastle Upon Tyne - Employer
Northumbria University - Provider
Kaplan Financial - Wages
£23492 per annum - Level
Advanced Level 3 Apprenticeship - Apply by
Friday, November 14, 2025
Opportunity Details
In line with the University’s Strategy, Values and Behaviours, and as part of your apprenticeship programme, you will:
- Complete the Credit Control CICM Diploma in Credit and Collections, and Advanced Credit Controller Apprenticeship (Level 3).
- Prioritise and manage tasks using guidance from your line manager.
- Use University systems to carry out day-to-day duties efficiently.
- Analyse and evaluate data to formulate appropriate responses to resolve defined problems.
- Establish and maintain effective working relationships within your team.
- Develop and maintain effective working relationships with colleagues across the Finance Department, staff and students in Faculties/Services, and external organisations as required.
- Carry out credit control and collection activities.
- Assist with billing, credit notes, and reconciliation tasks.
- Interact professionally with students and customers of the University.
- Undertake other duties as required to support the Finance Department.
This Role Description is not intended to be an exhaustive list of duties and will be subject to periodic review by the University Executive and/or relevant within the Faculty/Service in discussion with the role-holder.
Kickstart Your Career!
Ready to kickstart your career? Check the key dates below and don’t miss your chance!
- Tuesday, October 28, 2025
- Friday, November 14, 2025
- Monday, November 24, 2025
- Monday, January 5, 2026
Company website: https://www.northumbria.ac.uk/
Skills Required
- Experience using MS Office (e.g. Word and Excel).
Qualifications Required
Completed your A Level studies (or will be awaiting your results),
- Have a minimum grade 5 GCSE in both Maths and English Language
Training
Apprentices will complete two qualifications as part of this programme:
IIA (Chartered Institute of Internal Auditors) Certificate in Internal Audit and Business Risk
Internal Audit Practitioner
The Certificate in Internal Audit and Business Risk is a practical, accredited, modular course that provides a thorough grounding in the practice and principles of audit, governance, risk and assurance. Learners will complete four individual awards each covering a key area of internal audit. Each award requires about 30 hours of learning through reading, reflection, two day interactive workshop attendance and completion of a personal development log.
The Internal Audit Practitioner designation has been designed to support new internal auditors as they take their first step toward becoming professionally qualified. To prepare apprentices for the exam they will attend an eight week comprehensive programme with blended learning solution, incorporating social learning, tutor support and online virtual classes.
Personal Qualities
- Attention to detail and strong organisational skills
- Excellent communication skills with a professional and customer-focused attitude
- The ability to work flexibly and collaboratively, building strong working relationships
Prospects
Progression available for the right candidate
Other Information
Location:
The role-holder will be based at the either the University’s City or Coach Lane campus, but travel to other premises which the University may from time to time occupy will be required.
Attendance Requirements:
Northumbria University is an on-campus organisation where colleagues work regular patterns of hours and on campus, with some flexibility on the timing of their hours and the location of their work in discussion with their manager. Colleagues who would like to make a long term or permanent change to their hours, pattern or place of work should request this via a Flexible Working Request.
The nature of the post is such that the role-holder is expected to work and attend at the University’s premises such hours as are reasonably necessary for the effective discharge of the duties of the role, within a normal working week of 37 hours.
References:
Contact with your present or most recent employer will be made if you are offered the position.
Northumbria University is an equal opportunities employer and welcomes applications from all sectors of the community and particularly from under-represented groups.
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