- GMFJ Reference
94056
- Wages
£5.00 p/h
- Hours
37.50 per week
- Date Posted
04/01/2019
- Start Date
02/09/2019
- Location
Stoke-On-Trent
- Status
Now Taking Applications
- Sector
Business & Administration
- Employment Type
Advanced Level 3
- Employer
Davies Group Ltd
Description of Opportunity
Davies Group are looking for hard working and ambitious individuals that want to join our apprenticeship programme. We’ll place you in our claims team for 13 months where no day is ever the same and you’ll get stuck in from the offset with full training, which will enable you to be a vital member of your team. Your work also will allow you to obtain qualifications, so you earn whilst you learn!
•Full training given
•Gain confidence with full support from our friendly and diverse team
•Disruptive Lab & the potential to be a part of a San Francisco trip
•Corporate Social Responsibility (CSR) events e.g. football, treks, abseiling
•CEO Awards where your colleagues nominate and you could be put forward for a £1,250 cash prize!
•Free eye tests
•Wide range of places to visit for lunch/shopping
•Free hot/cold drinks
What you will be doing?
Working from the Stoke office you'll be handling customer claims for a variety of insurers. This is a role that will grow as you do and upon completion of your apprenticeship a progression path all the way to management is possible.
What skills will you develop?
•Communication: Correspond with Policy Holders, Clients & Brokers via telephone, email and post in an efficient and professional manner
•Organisation: To support and complete various administrative duties within designated claims team
•Customer service: Advise customers on claims procedures.
•Time management: Manage personal allocation of claims, post and diary work in a timely and efficient manner
•Compliance: Handle claims in line with client specifications
For more information about this vacancy please contact Solvo Vir on 0330 053 9140 (Ref ID: 94056)
•Excellent telephone manner
•IT literate including a basic proficiency of Microsoft Office packages e.g. Excel and Word
•Excellent written and verbal communication
•Customer service experience
•Ability to work to deadlines whilst prioritising workload
•Must be able to multi-task
• GCSEs at grades A*-C/9-4 (or equivalent) including maths and English
• Willingness to work toward CILA Qualification
As well as on the job training you will complete a Level 3 Business Administrator apprenticeship standard. This may also include functional skills in English and maths at level 1 or 2 depending on prior qualifications.
You will work towards:
•Level 3 Business Administrator apprenticeship standard
Functional Skills in English and maths:
•No functional skills to be completed if you have obtained a GCSE C/4 and above or equivalent
•Functional skills level 2 will be completed, if you have obtained a GCSEs D or E/3 grade, functional skills level 1 or equivalent
•Functional skills level 1 will be completed, if you have not obtained any equivalent qualifications. Upon completing level 1 functional skills you will progress onto level 2
•At Davies, we’re looking for exceptional people to join our ever-expanding business, filling the company with passionate people who strive to deliver excellent customer service; individuals looking for a career, not just a job
•By choosing a career at Davies, you are choosing a future full of opportunity
We are strong believers in development and expect this role to progress into a more senior position, either as a team leader or to move into management.
You will have the opportunity to build your own accounts and build great relationships with many customers.
Work your way up from apprentice to team leader to management.