• Name
    Laura C
  • Job Title and Employer
    Central Technical Support Officer
  • Employer
  • Levels
    Level 5 (Higher) Apprenticeship
  • Training Provider and Qualification
    Dairy Technician Level 5 - Foundation Degree
  • Occupations
  • Apprenticeship Start Date
    Feb 2023
  • Skills Gained
    Resilience confidence persistence reliability knowledge
  • What are your interests outside of work?
    Outdoors, walking my dog, agriculture and reading
GetMyFirstJob Ambassador

Hello, I Am Laura C

After finishing my apprenticeship, I have gone on to be a Central Technical Support Officer. The role involves a lot of problem solving, creating standards and technical improvement projects across six different sites, with a strong focus on process and CIP. It's a very varied role which relies heavily on knowledge of dairy technology, gained through my apprenticeship.

Tell us more about your experience

A highlight of my career so far is being seconded to Process and Ingredients Shift Manager, due to working across the departments during my apprenticeship and through Covid. This then got me nominated for Apprentices on the Frontline which was a proud moment for me.


I work with so many different people across the different sites and have a variety of projects in motion at any one time, which can be challenging. However, this aspect is also so rewarding, in that I get to create great working relationships with sites and have a strong network of support.


When I applied for my apprenticeship, I wasn't totally sure what I was signing myself up for. I knew roughly where I wanted to be but not sure how to get there. Five years on I am loving what I do and am so thankful I took a chance. What I am trying to say is, go for it! If you work hard, opportunities always appear.

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