Pharmacy Technician Apprentice
Fieldway Pharmacy · Croydon
Weekly Hours Worked: 30 - 33 hours
About Company
Fieldway Pharmacy is an independent community pharmacy proudly serving the residents of New Addington and the surrounding areas. We are committed to providing accessible, high-quality healthcare services that meet the needs of our local community.
We dispense approximately 7,500–8,000 prescription items each month and provide a comprehensive range of NHS and private healthcare services. Our NHS services include Pharmacy First, NHS vaccinations, contraception services, blood pressure checks and other clinical pharmacy services, supporting patients to access care closer to home.
Alongside our NHS provision, we offer a range of private services, including a Travel Clinic providing travel health advice and vaccinations, as well as a private weight management clinic.
As an independent pharmacy, we take pride in providing a personal, patient-centred service, building strong relationships with our patients and working closely with local GP practices and other healthcare professionals. Our aim is to improve health outcomes, reduce pressure on local healthcare services and ensure that patients in New Addington have convenient access to professional healthcare within their community.
Job Description
Pharmacy technicians are registered healthcare professionals who work as part of the pharmacy and wider healthcare team. They play a key role in supporting the safe and effective supply and use of medicines, assisting patients and service users, maintaining accurate records, adhering to legal and professional requirements and contributing to the delivery of high-quality pharmacy services.
You will work under close supervision while gaining experience in the day-to-day duties of a pharmacy technician. This may include dispensing and supplying medicines, managing stock, supporting medicines optimisation, communicating with patients and healthcare professionals, maintaining records, using pharmacy systems, and contributing to the safe and efficient delivery of pharmacy services.
You will also work under close supervision to develop your workplace skills and competence, while building the knowledge and skills required for your future career. The role requires professionalism, a strong commitment to patient safety and confidentiality, and a dedication to continuous learning and development.
The successful candidate will be enrolled on the Pharmacy Technician (Integrated) apprenticeship standard, which includes formal study, workplace-based training, assessment of competence, portfolio development, and regular progress reviews.
Duties and Responsibilities
• Support the safe and accurate dispensing, labelling, assembly and supply of medicines in line with standard operating procedures.
• Receive, process and check prescription information, referring queries or concerns as appropriate.
• Support medicines optimisation activities, which may include helping patients understand their medicines and promoting safe and effective use.
• Assist with stock control, ordering, receipt, storage, expiry date checking, returns and safe disposal of medicines.
• Maintain accurate records using pharmacy systems, electronic patient records, stock systems and other relevant IT platforms.
• Communicate professionally with patients, carers, colleagues and other healthcare professionals.
• Refer clinical, legal, professional or complex queries to a pharmacist, registered pharmacy technician or supervisor.
• Follow all workplace policies and procedures, including confidentiality, data protection, safeguarding, infection prevention, health and safety and incident reporting.
• Identify and report near misses, errors, risks or concerns in line with local procedures.
• Participate in regular reviews with workplace supervisors, education supervisors, assessors or training providers.
• Build and maintain a portfolio of evidence to demonstrate competence, knowledge and professional development.
• Attend training sessions, virtual learning sessions or college/provider sessions as required.
• Take responsibility for personal learning, time management and completion of the apprenticeship.
• Work within the limits of the trainee role and seek support whenever unsure.
• Demonstrate professional behaviours aligned with the standards expected of future pharmacy technicians.
• Contribute to a positive, respectful and patient-focused pharmacy environment.
Skills required
• Good written and verbal communication skills.
• Good numeracy skills, including confidence with calculations.
• IT literacy.
• Ability to learn and use pharmacy systems, electronic records and stock systems after training.
• Good organisational and time management skills.
• Ability to follow written procedures accurately.
• Ability to work carefully and methodically.
• Strong attention to detail.
• Ability to prioritise tasks in a busy environment.
• Good customer service and interpersonal skills.
• Ability to work effectively as part of a team.
• Ability to reflect on feedback and apply learning in practice.
• Commitment to maintaining accurate records and confidentiality.
Qualifications required
• GCSE English and Maths at grade 4/C or above, or equivalent.
Desirable:
• GCSEs or equivalent in science-related subjects.
• Previous experience in pharmacy, healthcare, care, retail, administration or customer service.
• Previous experience using IT systems in a workplace or learning environment.
• Previous completion of a pharmacy support staff qualification, such as dispensing assistant or pharmacy services assistant training.
Candidates should understand that progression to registration as a pharmacy technician will depend on successful completion of the approved training route, achievement of competence and meeting GPhC registration requirements.
Training you'll get
Buttercups Training is a trusted specialist in pharmacy and healthcare training, supporting learners and employers across community, hospital, and primary care. We design high-quality, career-shaping apprenticeship programmes that build confidence, strengthen clinical practice, and meet the evolving needs of the healthcare workforce. Our collaborative learning approach encourages shared insight and practical application, helping professionals grow together to deliver safer care and better patient outcomes across the organisations and communities they serve.
The essentials
Hours, commitment and the dates that matter.
Training provider
Delivers the training for this role and manages your application.
