Customer Service Specialist Apprenticeship

Established in 2016, Quickline Couriers offers same-day and dedicated delivery services. From small vans up to artic vehicles throughout the whole of the UK and Europe with the heart of our operations strategically situated within Liverpool, Manchester, Preston, Stoke, and Birmingham, meaning we have access to all major motorways and roads which in return allows us to provide a prompt and efficient delivery service.

Normal working hours (07:00 - 18:00). Working days TBC. 37 hours a week1 year 3 monthsCommunication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

A recognised qualification:

You’ll receive an industry-recognised certificate, such as:

• Level 2 Customer Service Practitioner or Level 3 Customer Service Specialist (UK)
• Additional training in communication, problem-solving, and digital skills
• This qualification shows that you’re skilled in delivering excellent customer experiences