IT Support Apprentice

Vanaways is one of the UK's leading retailers of brand-new vans, supplying thousands of vehicles to customers across the UK every year. Technology is at the heart of our business, enabling our sales, customer service and operational teams to deliver an exceptional customer experience.As we continue to grow, we're looking for an enthusiastic and motivated IT Support Executive to join our expanding IT team. This is an exciting opportunity to work with modern cloud technologies, support a fast-paced business and contribute to innovative software projects that are transforming the way we operate.

Monday to Friday, exact hours to be agreed between the apprentice and manager. 37 hours a week1 year 9 monthsCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Creative, Initiative

Requirements

Essential qualifications

GCSE in:

• English (grade 5 and above)
• Maths (grade 5 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

Other requirements

Desirable Criteria:

Applicants with experience or knowledge in any of the following areas will be viewed favourably:

Microsoft Intune
Windows Autopilot
Microsoft Defender
UniFi networking
RingCentral or other VoIP systems
PowerShell
Power Automate
SQL
HTML, CSS or JavaScript
React, Node.js or other modern web technologies
Git or other version control systems
Cyber security principles and best practices

Please note: We do not expect candidates to have experience in every area listed above. We are keen to hear from applicants who demonstrate a positive attitude, strong problem-solving skills, and a willingness to learn and develop new technical skills.

English (grade 5 and above), Maths (grade 5 and above), Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Creative, Initiative

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

For candidates with an interest in programming or software engineering, this role offers a genuine opportunity to develop those skills. As your experience grows, there is potential to progress into a Software Developer position, making this an excellent opportunity for someone looking to build a career in either IT infrastructure or software development.