Customer Service & Operations apprentice

Bright & Beautiful North Tyneside is an established professional housekeeping business providing premium domestic cleaning, laundry and ironing services to clients across North Tyneside and Northumberland. We pride ourselves on delivering exceptional customer service through carefully selected and professionally trained teams, with a strong focus on bespoke housekeeping, home security and environmentally friendly products. The successful apprentice will join a friendly, experienced team and gain hands-on experience across customer service, operations and service delivery within a busy, customer-focused business.

Monday to Friday, 9am to 4pm, with one hour unpaid lunch. 30 hours a week1 yearCommunication skills, Attention to detail, Organisation skills, Team working, Positive attitude, Willingness to learn, Reliable, Punctual, Professional, Full UK driving licence required due to operational needs

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Team working
• Positive attitude
• Willingness to learn
• Reliable
• Punctual
• Professional

Other requirements

• Full UK driving licence required due to operational needs

English (grade 4), Maths (grade 4), Communication skills, Attention to detail, Organisation skills, Team working, Positive attitude, Willingness to learn, Reliable, Punctual, Professional, Full UK driving licence required due to operational needs

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Following successful completion of the apprenticeship, there is the potential to progress into a permanent office-based customer service and operations role as the business continues to grow. For the right candidate, there may also be the opportunity to progress onto a Level 3 Customer Service apprenticeship to further develop their skills and responsibilities within the business.