Digital Support Apprentice
QA Apprenticeships
pstrongEmployer description:strongp pKPP is a dynamic and growing SME based in the UK, specialising in providing professional services to a wide range of clients. With a strong focus on customer care and continuous improvement, we aim to deliver innovative solutions that make a real impact. We have a supportive, collaborative culture and pride ourselves on developing our people to achieve their full potential.p pstrongOverview: strongp pWe are looking for a motivated Digital Support Apprentice to join our team. This is a fantastic opportunity for someone who wants to start their career in an office and gain hands-on experience while working towards a recognised qualification.p pstrongResponsibilities:strongp ul liKeep client data accurate and secure in CRM and practice management platforms like Xero, BrightManager, Karbon, or AccountancyManager.li liAct as the go-to person for internal tech systems, supporting teammates with CRM, document management, and workflow software.li liManage client enquiries across phone, email, and digital channels, ensuring a friendly and professional response every time.li liCollaborate with accounts, tax, and payroll teams to maintain smooth data flow and efficient cross-department processes.li liCreate and format documents using Microsoft Word, Excel, Outlook, and Adobe Acrobat, maintaining consistent digital standards.li liScan, upload, and archive records using digital document management systems, ensuring files are organised and traceable.li liHelp improve internal digital workflows and automation processes, suggesting new tools or methods to boost efficiency.li ul pstrongDesirable skills:strongp ul liGreat communication skills.li liCompetent with Microsoft packages.li liAbility to organise workload.li liReliable.li liConfident.li liTeam player.li liPositive attitude.li liHelpful.li ul pstrongSalary:strong15,000 per annum.p pstrongWorking hours:strong35 hours per week, Monday to Thursday, 8am - 5pm, Friday 9am - 1pm.p pstrongBenefits:strongp ul liFull training towards a recognised Digital Applications qualification.li liOn-the-job learning with mentoring and support from experienced staff.li liOpportunity to work on live projects with real impact.li liCompany social events and team activities.li liCareer development opportunities within the business.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same timestrong APPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp pstrongstrongp
