Industries

leisure

Apprenticeships, Degree Apprenticeships and Work Experience

Leisure


The travel and tourism sector equals adventure and could potentially open up routes that enable you to work abroad. Or perhaps keeping fit is more your thing? If so, the Leisure industry could be the perfect option for you. It’s growing fast so plenty of exciting opportunities are being created every day.

Industry Summary

From working at dizzying heights as a cabin crew member, to entertaining guests in a tropical destination as a holiday rep, or even helping someone reach their fitness goal; the leisure industry has something out there for everyone, no matter where your interest lies.

The leisure industry is huge, and you have the option to work in a range of environments, whether that’s coaching on a tennis court, manning the front desk of a sports centre to even out on the open ocean teaching your students how to wind sail. This is a sector that deals with people, so if you have fantastic people skills you’ll be playing to your strengths with a career in Leisure.

Far from being easy work, a career in the leisure industry requires commitment, hard work and a real passion for your role. However, this is a highly rewarding sector – helping people become fit or visit their dream destination creates a great amount of job satisfaction.

 

What options can I take for a career in leisure?

 

Work Experience

Work experience is important in the leisure industry and can be gained in many ways. No matter the route you’re considering taking, work experience is useful as it shows that you’re really interested in the industry. Whether you go about this by getting a part-time job in a travel agent while at school, or you take a summer internship or job for large sports company, this will show you have the drive and skills to be successful in the leisure industry. A major way some people go about gaining work experience in the leisure industry is by undertaking seasonal work in summer or winter (or perhaps both), such as by teaching others how to ski.

Unsure about what a work placement could involve? You should’ve asked!

 

Apprenticeships

Leisure apprenticeships are widely available at different levels. An apprenticeship in the leisure industry will offer you vocational training in the workplace to develop the skills you need to broaden your career prospects. You will also be spending some of your time studying towards a qualification in the field and then be able to apply this first-hand, all while being paid a salary. Many apprenticeships also provide the funding for other qualifications, from licenses to become a lifeguard or even teach a sport.

  • Level 2 – Community Activator Coach
  • Level 2 – Leisure Team Member
  • Level 3 – Personal Trainer
  • Level 3 – Community Sport and Health Officer
  • Level 3 – Outdoor Activity Instructor
  • Level 3 – Leisure Duty Manager
  • Level 3 – Hospitality supervisor

Want to know what apprenticeships are all about? We have you covered!

 

University

Many careers in the leisure, sport and tourism industry don’t require a degree-level qualification, but that’s not to say that a degree isn’t important to many roles within the sector. An increasing number of people in the leisure industry now have degrees and companies now recruit graduates of any degree background. If you wish to attend university, you’ll get up to date with the theoretical knowledge behind the industry, which you’ll be able to apply to your role when you graduate.

You will also get to pick your modules, so you’ll be able to tailor your learning to areas of particular interest to you. A majority of the degrees offered in the leisure industry have a focus on sports, with much of the assessments in these being based on physical evidence. If the idea of being physically active as a career appeals to you then pursuing one of these courses at university might be right up your street.

  • Sport Business and Management BA (Hons)
  • Sport Management and Marketing BA (Hons)
  • Sports Management and Development BSc (Hons)
  • Sports Management BA (Hons)
  • Sport Science MSc
  • Sport Health and Performance Science BSc (Hons)
  • Leisure Management BA (Hons)

Want to find out what University could offer you? We have your back!

 

Graduate Jobs

Many larger companies in the leisure industry offer graduates roles or schemes to potential recruits (of any degree background). These schemes aim to deliver a structured training programme and enable new graduate employees to develop the skills and experience that are crucial to a career in the leisure industry. A graduate role is useful in developing your confidence and giving you the opportunity to work alongside experienced colleagues who may be able to direct you in your search for your perfect job.

Want to know what graduate jobs are all about? We can help!

 

Other routes

Though most careers in the leisure industry require a qualification of some sort, it may be possible to enter into a role in the sector providing you have enough work experience. Many people choose to enter the sector at a low level and rise through an organisation with hard work to a management position. You may then have the chance to undergo the relevant qualification necessary for your job at the request of your employer. Additionally, it is possible to set up your own business related to a leisure pursuit and pursue a career as an entrepreneur.

Don’t sit back and relax, start your search for your career in leisure

Career Progression, Discover Your Future

Hotel and accommodation managers and proprietors

Work Description

Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hotels, hostels, lodging homes, holiday camps, holiday flats and chalets, and organise the domestic, catering, and entertainment facilities on passenger ships.

Qualification

Entry is possible with a variety of academic qualifications and/or relevant experience. Candidates for these usually require a BTEC/SQA award, a degree or equivalent qualification, or a professional qualification. Off- and on-the-job training is provided and large hotel chains normally offer management trainee schemes. NVQs/SVQs in management for hospitality, leisure and tourism are available at Levels 3 and 4.

Job Tasks

analyses demand and decides on type, standard and cost of services to be offered; determines financial, staffing, material and other short- and long-term needs; ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required; approves and arranges shipboard entertainment and shore trips and liaises with ship’s agent to ensure that ship is adequately provisioned; arranges for payment of bills, keeps accounts and ensures adherence to licensing and other statutory regulations.

Related Jobs

Bursar, domestic Hirer, site, caravan Hotelier Keeper, hotel Keeper, house, boarding Landlady Landlord Manager, accommodation Manager, accommodations Manager, boatel Manager, camp, holiday Manager, centre, holiday Manager, club, residential Manager, farm, health Manager, flats, holiday Manager, flats, service Manager, hall Manager, hall of residence Manager, hotel Manager, house, boarding Manager, house, guest Manager, house, lodging Manager, motel Manager, park, caravan Manager, services, hotel Manager, site, camping Manager, site, caravan Manager Manager Manager Manager Manager Manager Manager Manager Operator, site, caravan Owner, flat, holiday Owner, flats, holiday Owner, hotel Owner, house, guest Owner, park, caravan Owner, site, camping Owner, site, caravan Owner Owner Owner Owner Owner Owner Owner Steward, college Steward, hostel 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Restaurant and catering establishment managers and proprietors

Work Description

Restaurant and catering establishment managers and proprietors plan, direct and co-ordinate the catering services of restaurants, hotels and large-scale catering services within other organisations.

Qualification

Entry is possible with a variety of academic qualifications and/or relevant experience. Larger restaurants and catering chains offer managerial trainee schemes, entry to which may be based on a variety of qualifications and/or relevant experience. Off- and on-the-job training is provided. Various vocational qualifications are available at Levels 2 to 4.

Job Tasks

plans catering services and directs staff; decides on range and quality of meals and beverages to be provided; discusses customer’s requirements for special occasions; purchases or directs the purchasing of supplies and arranges for preparation of accounts; verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements; plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff; checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit; determines staffing, financial, material and other short- and long-term requirements;

Related Jobs

Dealer, fish and chip Manager, bar, sandwich Manager, bar, snack Manager, buffet Manager, café Manager, club, refreshment Manager, club Manager, district Manager, mess Manager, operations Manager, restaurant Manager, retail Manager, service, food Manager, services, catering Manager, services, food Manager, shift Manager, shift Manager, shift Manager, shift Manager, shop, fish and chip Manager, shop Manager, store Manager, store Manager, store Manager, store Manager Manager Manager Manager Manager Manager Owner, café Owner, restaurant Owner, room, tea Owner, shop, chip Owner, shop, coffee Owner Owner Owner Owner Owner Owner Restaurateur Retailer Shopkeeper, fish, fried Shopkeeper, fish and chip Shopkeeper Shopkeeper Shopkeeper 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Publicans and managers of licensed premises

Work Description

Publicans and managers of licensed premises organise, direct and co-ordinate the activities and resources of public houses (non-residential and residential) and bar and catering facilities at non-residential clubs.

Qualification

No formal academic qualifications are required. Relevant experience is advantageous and candidates must be over 18 years of age and complete the personal licence holders’ qualification. Larger chains offer accelerated promotion for holders of degrees or equivalent qualifications. Off- and on-the-job training is provided. NVQs/SVQs relevant to licensed premises management are available at Levels 2 to 4.

Job Tasks

arranges purchase of alcoholic and other beverages, bar snacks, cigarettes and other items and ensures that stocks are stored in proper conditions; supervises bar, kitchen and cleaning staff and, if necessary, assists with the serving of drinks; observes licensing laws and other statutory regulations and regulates behaviour of customers as necessary; maintains financial records for the establishment; determines financial, staffing, material and other short- and long-term needs.

Related Jobs

Innkeeper Keeper, inn Landlady Landlord, house, public Landlord Licensee, house, public Licensee Manager, area Manager, bar, wine Manager, house, licensed Manager, house, public Manager, licensee Manager, pub Manager, retail Manager, shift Manager Manager Owner, bar, wine Owner, club Owner, house, public Owner Owner Owner Publican Publican-licensee Tenant, house, public Victualler, licensed 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Leisure and sports managers

Work Description

Leisure and sports managers organise, direct and co-ordinate the activities and resources required for the provision of sporting, artistic, theatrical and other recreational and amenity services.

Qualification

Both graduate and non-graduate entry is possible. Off- and on-the-job training is provided. NVQs/SVQs in relevant areas are available at Levels 3 and 4. Professional qualifications may also be required for some posts.

Job Tasks

organises timetable of activities/schedule of programmes; ensures that facilities are kept clean and in good condition and that appropriate health and safety requirements are adhered to; keeps abreast of new trends and developments in recreational activities and arranges exhibitions, theatrical productions, concerts, demonstrations etc.; advises on the facilities available and promotes publicity in relation to shows, games, races, new theme parks, etc.; determines financial, staffing, material and other short- and long-term needs; recruits, supervises and trains staff; ensures custody of all cash receipts and organises regular stock checks.

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Clerk and steward Clerk of the course Director, gallery, art Director, gallery Director, museum Director, operational, bound, outward Director, zoo Manager, alley, bowling Manager, arcade, amusement Manager, baths, sauna Manager, baths Manager, bingo Manager, bound, outward Manager, broadcasting Manager, casino Manager, centre, arts Manager, centre, bound, outward Manager, centre, equestrian Manager, centre, fitness Manager, centre, leisure Manager, centre, sports Manager, cinema Manager, circuit Manager, circus Manager, club, health Manager, club, social Manager, club Manager, club Manager, course, golf Manager, entertainment Manager, fairground Manager, front of house Manager, gallery Manager, ground, cricket Manager, ground, football Manager, hall, bingo Manager, hall, concert Manager, hall, dance Manager, house Manager, leisure Manager, marina Manager, museum Manager, operations Manager, park, theme Manager, park Manager, promotions, sports Manager, pursuits, outdoor Manager, racecourse Manager, rink, skating Manager, room, ball Manager, school Manager, service Manager, services, leisure Manager, services, recreation Manager, sports Manager, stadium Manager, stand Manager, theatre Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Manager Master, club Owner, arcade, amusement Owner, cinema Owner, circus Owner, club, night Owner, club, sports Owner, hall, dance Owner, museum Owner, school, riding Owner Owner Owner Owner Owner Owner Owner Owner Owner Owner Owner Owner Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Travel agency managers and proprietors

Work Description

Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.

Qualification

Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.

Job Tasks

plans work schedules and assigns tasks and responsibilities; co-ordinates the activities of clerical, secretarial and other staff; discusses client’s requirements and advises on road, rail, air and sea travel and accommodation; makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries; advises on currency and passport/visa regulations and any necessary health precautions needed; determines financial, staffing, material and other short- and long-term needs.

Related Jobs

Manager, agency, travel Manager, agent, travel Manager, information, tourist Manager, operations Manager, retail Manager, shop Manager, tourist Manager, tours Manager, travel Manager Owner, agency, travel Owner 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Sports and leisure assistants

Work Description

Sports and leisure assistants, provide and maintain facilities for sporting and recreational activities and supervise their use, maintain the continuity of entertainment and social events, offer odds and accept bets on the result of sporting and other events and control gambling activities.

Qualification

There are no formal academic entry requirements, although some employers may require GCSEs/S grades. A variety of vocational qualifications is available in Sports and Recreation and Leisure and Tourism.

Job Tasks

maintains sports and leisure equipment and prepares equipment for use; supervises the use of swimming pools, gymnasium apparatus, fitness machines and other recreational equipment; maintains hygienic operation of swimming pools and associated facilities such as jacuzzis, showers and changing areas; carries clubs for golfers, advises on the layout and distance of golf courses and appropriate choice of golf club; announces acts, makes introductions, proposes toasts and maintains the continuity of entertainment events and social functions; assesses likely outcome of an event and establishes odds, accepts and records bets, issues receipts and pays out on winning bets; controls the progress of games of cards, roulette and other gambling activities according to established rules;

Related Jobs

Accountant, turf Agent, commission Assistant, centre, leisure Assistant, education, museum Assistant, gym Assistant, heritage Assistant, leisure Assistant, maker's, book Assistant, museum Assistant, recreation Assistant, services, visitor, museum Assistant, services, visitor Assistant, sports Assistant, wardrobe Attendant, centre, sports Attendant, centre Attendant, games Attendant, green, bowling Attendant, gymnasium Attendant, leisure Attendant, pool, swimming Attendant, pool Attendant, services, visitor Attendant Attendant Boardman Bookmaker Boss, pit Boule de table Caddie Controller, operations Croupier Dealer Dresser Gambler, professional Guard, life Guide Keeper, wardrobe Lifeguard, pool Lifeguard Linkman Maker, book Man, tic-tac Manager, wardrobe Master, caddy Master, property Master, toast Master, wardrobe Master of ceremonies Mistress, wardrobe Officer, duty Steward, monument Supervisor, centre, leisure Supervisor, centre, sports Supervisor, gaming Supervisor, pool, swimming Supervisor, services, visitor Tipster Woman, wardrobe 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Travel agents

Work Description

Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.

Qualification

There are no formal academic entry requirements, although many employers require entrants to possess GCSEs/S grades. Off- and on-the-job training is usually available. NVQs/SVQs in travel services at Levels 2 and 3, BTEC, apprenticeships and higher level qualifications are available.

Job Tasks

discusses client requirements and shows brochures containing suitable packages; establishes availability with tour operators and makes bookings; consults travel time-tables, books travel tickets and accommodation; handles cash, debit and credit card payment; informs client of any changes in travel arrangements; advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.

Related Jobs

Administrator, travel Adviser, sales, travel Adviser, travel Agent, booking Agent, reservation Agent, reservations Agent, tourist Agent, travel, business Agent, travel Agent Assistant, travel Clerk, agency, travel Clerk, booking Clerk, reservations Clerk, travel Clerk, voyages Consultant, holiday Consultant, leisure Consultant, reservations Consultant, sales, travel Consultant, sales Consultant, travel Controller, operations Controller, reservation Coordinator, tour Executive, operations Executive, sales, travel Manager, reservations Officer, control, reservations Officer, reservations Officer, tourism Officer, tourist Official, airline Operator, tour Organiser, tour Organiser, travel Supervisor, centre, travel, airline Supervisor, reservations Supervisor, travel 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Air travel assistants

Work Description

Air travel assistants issue travel tickets and boarding passes, examine other documentation, provide information and assistance at airport terminals and look after the welfare, comfort and safety of passengers travelling in aircraft.

Qualification

Entrants usually possess GCSEs/S grades. Fluency in a foreign language may also be required in some posts. Training typically lasts between 3 to 6 weeks followed by a 6 to 12 month probationary period of on-the-job training.

Job Tasks

receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes; checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers; welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage; ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight; sells duty-free goods during the flight; makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened; directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.

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Agent, handling, passenger Agent, passenger Agent, reservation, airline Agent, service, customer, airline Agent, service, customer Agent, service, passenger Agent, service Agent, services, customer Agent, services, passenger Agent, ticket, airline Assistant, control, passenger Assistant, information, airport Assistant, service, passenger Assistant, services, passenger Assistant, traffic, passenger Attendant, cabin Attendant, flight Clerk, checking-in Crew, cabin Director, service, cabin Director, services, cabin Hostess, air Hostess, ground Hostess Manager, cabin Manager, service, flight Manager, service, in-flight Officer, in, check, passenger Officer, services, cabin Purser, aircraft Purser Steward, air Steward, aircraft Steward, airline Steward, cabin Steward, chief Steward, flight Steward, ground Steward, officer's Steward Superintendent, station Supervisor, in-flight Supervisor, services, flight Supervisor, services, passenger 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Rail travel assistants

Work Description

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Qualification

There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided off- and on-the-job. NVQs/SVQs in Rail Transport (Passenger) are available at Level 2.

Job Tasks

examines and collects tickets at the ticket barrier of a railway station; helps with passenger enquiries and makes announcements over a public address system at stations; loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks; assists passengers with special needs to board and leave trains; attends to the safety, welfare and comfort of passengers on trains and manages train crew; checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train; inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.

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Assistant, line, gate Assistant, passenger Assistant, station, railway Assistant, station Assistant, travel Attendant, car, sleeping Attendant, carriage Attendant, train Boy, call Captain Collector, luggage, excess Collector, ticket Conductor, train Conductor Crew, train Examiner, ticket Foreman, platform Foreman, station Guard, commercial Guard, passenger Guard, railway Guard, train Guard Inspector, platform Inspector, protection, revenue Inspector, station Inspector, ticket Manager, train Officer, protection, revenue Porter, goods Porter, mail Porter, parcel Porter, parcels Porter Porter-guard Porter-signalman Purser Stationman, railway Supervisor, station 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Leisure and travel service occupations n.e.c.

Work Description

Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Qualification

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.

Job Tasks

observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly; receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries; makes local arrangements at stopover points for food and accommodation; responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers; signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary; completes way-bill at scheduled points on route and balances cash taken with tickets issued; receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage; makes announcements to passengers and deals with enquiries; serves food and beverages to passengers.

Related Jobs

Assistant, centre, information, tourist Assistant, information, tourist Assistant, information, travel Assistant, information Assistant, information Assistant, steward's Assistant, theatre Attendant, bus, school Attendant, travel Boy, cabin Caterer, amusement Chauffeur, punt Clerk, enquiry, travel Clerk, information, tourist Clerk, information, travel Conductor, bus Conductor, PSV Conductor Courier Crew, cabin Director, tour Guard, bus Guard Guide, coach Guide, tour Guide, tourist Guide Leader, tour Manager, cabin Manager, tour Officer, catering Officer, information, tourist Officer, passenger Purser Purserette Representative, holiday Representative, resort Representative Steward, cabin Steward, chief Steward, saloon Steward, ship Steward Steward 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Kitchen and catering assistants

Work Description

Workers in this unit group assist in the preparation and service of food and beverages in restaurants, cafés and other eating establishments, and perform various cleaning, fetching and carrying tasks.

Qualification

There are no formal academic entry requirements. Training is typically received on-the-job. NVQs/ SVQs in relevant areas are available at Levels 1 and 2.

Job Tasks

cleans or prepares food for cooks by hand or machine; carries meat, vegetables and other foodstuffs from delivery van to storeroom and from storeroom to kitchen; cleans and tidies service area, kitchen surfaces, crockery, cutlery, glassware, kitchen utensils and disposes of rubbish; prepares and serves beverages and light refreshments, accepts payment and gives change; keeps service area well stocked.

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Artist, sandwich Assistant, bar, snack Assistant, bar Assistant, buttery Assistant, café Assistant, cafeteria Assistant, canteen Assistant, caterer's Assistant, catering Assistant, chef’s Assistant, cook's Assistant, cookery Assistant, counter Assistant, food, fast Assistant, food and beverage Assistant, frier's, fish Assistant, general Assistant, general Assistant, hall, dining Assistant, house, cook Assistant, kitchen Assistant, lunchtime Assistant, meals, school Assistant, mealtime Assistant, preparation, food Assistant, refectory Assistant, restaurant Assistant, room, dining Assistant, room, still Assistant, room, tea Assistant, service, catering Assistant, service, counter Assistant, service, customer Assistant, service, food Assistant, services, catering Assistant, serving Assistant, shop, coffee Assistant, staff, canteen Assistant, tearoom Assistant Associate, food and beverage Associate, kitchen Attendant, bar, snack Attendant, bar Attendant, buffet Attendant, canteen Attendant, hall, dining Attendant, kitchen Attendant, meals, school Attendant, mess Attendant, room, dining Attendant, room, mess Attendant, room, refreshment Attendant, room, still Attendant, stall, coffee Attendant Barista Barmaid, coffee Barmaid, tea Barman, coffee Barman, tea Boy, messroom Boy, tea Boy, trolley Carver Cleaner, plate Cleaner, silver Cleaner, silver Clearer, table Counterhand Counterman Dispenser Domestic, kitchen Foreman Glassman Hand, cafeteria Hand, canteen Hand, galley Hand, kitchen Hand, mess Hand, room, service Hand, servery Hand, service Hand, steam Help, canteen Help, kitchen Help, meals, school Help, room, dining Helper, canteen Helper, kitchen Helper, meals, school Helper, room, dining Helper Host, ward Hostess Inspector, car Lady, dinner Lady, tea Maid, buffet Maid, canteen Maid, coffee Maid, hall, dining Maid, kitchen Maid, pantry Maid, room, coffee Maid, room, dining Maid, room, mess Maid, room, still Maid, table Maker, pizza Maker, sandwich Maker, tea Man, despatch Man, dispatch Man, kitchen Man, pan Man, pantry Man, plate Man, room, still Man, still Man, stillroom Masher, tea Mate, cook's Member, crew Member, squad, training Member, team Messman Official, NAAFI Orderly, kitchen Orderly, mess Orderly, room, dining Organiser, meals, school Polisher, silver Porter, kitchen Porter Potman Preparer, sandwich Server, canteen Server, dinner Server, meal Server, meals Server Silverman Steward, kitchen Steward, offshore Steward, pantry Supervisor, canteen Supervisor, catering Supervisor, kitchen Supervisor, restaurant Supervisor, room, dining Supervisor, unit Technician, catering Technician, sandwich Trainer, crew Trolleyman, refreshments Washer, dish Washer, glass Washer, plate Washer, pot Washer-up Worker, café Worker, canteen Worker, catering Worker, kitchen Worker, restaurant Worker, room, still Worker, service 

Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Bar staff

Work Description

Bar staff prepare, mix and serve alcoholic and non-alcoholic drinks and beverages at bars in public houses, hotels, clubs and other establishments.

Qualification

There are no formal academic entry requirements. Training is typically received on-the-job. NVQs/ SVQs in relevant areas are available at Levels 1 and 2.

Job Tasks

assists in keeping bar properly stocked; washes used glassware and cleans and tidies bar area; takes customer orders and mixes and serves drinks; receives payment for drinks.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

Leisure and theme park attendants

Work Description

Leisure and theme park attendants monitor the operation of amusement arcades, check tickets of entry to theatres and cinemas and show people to their seats, operate rides at funfairs and theme parks, and entertain and look after guests at holiday camps.

Qualification

There are no formal academic entry requirements. Training is typically received on-the-job.

Job Tasks

checks tickets of people entering cinemas and theatres, and directs people to their seats; operates rides and supervises stalls at fairgrounds and amusement parks; issues change at amusement arcades, monitors the operation of arcade machines and empties coins from machines; welcomes holidaymakers, provides information about holiday camp, organises and participates in entertainment and activities for guests.

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Estimated Pay

Information on weekly pay (average, median and decile) is taken from a combination of two sources: the Annual Survey of Hours and Earnings (ASHE); and the Labour Force Survey (LFS) (both conducted by the Office for National Statistics (ONS)). ASHE is widely regarded as the most reliable source of information on Pay and Hours, however it does not include information on pay by qualification as well as some other characteristics (such as self-employment).

Unemployment Data

The level and rate of UK unemployment for this career path measured by the Labour Force Survey (LFS) as a percentage, using the International Labour Organisation's definition of unemployment.

Projected Employment Levels

Estimated Hours

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